Electronic Power Steering Module causing intermittent power steering loss. Making it difficult to steer.
2014 Ram 1500 steering complaints
Page 14 of 18: complaints 371 to 400 of 512, newest first, as owners wrote them.
2014 ram 1500. Consumer writes in regards to defective clock spring steering column control module (sccm).
When the truck is started the service shifter light comes on and will not let you shift the truck out of park. Then when driving down the road the light will come on and the truck will automatically shift in park and you can’t do anything but coast of the road to stop. It’s extremely hard to turn the steering to get off the road. This was fixed once at a dodge dealership and they said it was fixed and clearly it is not. This has happened to many trucks. I feel this need attention and fixed for the safety of others.
Driving when the power steering quit working. Extremely hard to steer , luckily I was in a low traffic area. Could have been catastrophic. A warning lamp that looked like a steering wheel and exclamation point appeared after the fact. Very dangerous and a hazard
The contact owns a 2014 Ram 1500. The contact stated while driving 35 MPH, the vehicle started drifting to the right into the opposite lane. The contact manually steered the vehicle to keep the vehicle centered in the lane. The contact pulled over and inspected the vehicle but found no failure with the vehicle. The vehicle was restarted and driven to the residence. The contact stated that the failure was intermittent. There was no warning light illuminated. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Power steering is intermittent. Works fine in heat and doesn’t work in cold weather until vehicle has been running for at least 30min. After warm up I turn the vehicle off then back on and it works again. Dealership quoted me a total of $3300 to replace the rack and pinion.
The contact owns a 2014 Ram 1500. The contact stated that upon approaching a right-hand curve at 35 MPH, the steering wheel locked up as the power steering warning light illuminated on the instrument panel. The contact stated that he was forced to slam on the brakes to avoid oncoming traffic that was approaching. Due to the failure, the contact had a friend tow the vehicle to his home. The contact stated that upon the start of the vehicle, the failure persisted and the steering wheel would not turn as needed. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 107,767.
Electric power steering went out while driving, it is very difficult to turn, this causes a increased chance of a accident as it is difficult to maneuver quickly if necessary to avoid an accident.
Electronic Power Steering (EPS) went out while driving truck, could not steer truck, had to pull off side of the road while driving. Very dangerous. Turned off truck and restarted been working since. Had the whole family with me in the truck.
The Ram has electric steering. Mine will turn off and on intermittently. When in a curve, it can cause you to have light pressure to high pressure to low pressure on the wheel. Have had two incidences where I could have hit others or went off the road in a curve.
The Air Suspension System on my 2014 Dodge Ram 1500 4 X4 has stalled or has currently frozen and this makes it extremely difficult to steer the vehicle. Even at low speeds 25-45 mph it leaves the pavement when crossing the slightest pavement imperfections. The Highways of Louisiana and Texas are filled with imperfections and it is a horrifying experience to drive this vehicle in this condition. I have taken it to several different respected mechanics, and many are the most recommended and it's always the same. "Dodge needs to have their butts kicked for putting this system in a small truck such as this." They warns me, 'it will only grow worse as the truck gets older.' When driving on the Interstate (I-20) in Louisiana and Texas the truck leaves the ground whenever I pass over a dip, bump or a bridge. This is scary when I am driving along beside an 18 Wheeler. Crossing Railroad Tracks is so distressing and uncomfortable needless to say, It feels like the truck is falling apart. I am afraid for my own safety, but I must drive the 35 miles one way to work five days a week. I have replaced the pump, but now the pump is pumping, but it appears to be something else. The local Dealerships have a reputation of ripping people off, and when I call to inquire or complain I only get a Salesmen who can help by assisting me to trade it in. At this point, with vehicle prices skyrocketing I just this dealership should sale vehicles worth the money they get. Dodge really needs to fix this problem. I have looked on YouTube and noticed this is a very common problem, and in every video the owners are stating how dangerous these vehicles are when the system goes out. It is life threatening to simple drive this vehicle to work in order to make a living to support my family.
The contact owns a 2014 Ram 1500. The contact stated that the power steering was working intermittently. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with an internal short in the internal unit. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to have the vehicle repaired. The approximate failure mileage was 72,000.
Electric power steering gets very stiff when making left or right turns. No warning lights. There was a recall for this problem but my VIN was not included.
Teenage son driving 75 mph on a bridge when steering suddenly went out causing the truck to swerve into another lane. With much effort he was able to pull steering wheel back into his lane but almost hit another vehicle in the process. Our vin is not included in the recall - this needs to be remedied immediately before someone is seriously hurt or killed. The truck has not been inspected or repaired, it can not be driven safely. There were not warning lamps or messages or symptoms prior.
The contact owns a 2014 Ram 1500. The contact stated that the steering wheel failed. The contact stated that when attempting to turn the steering wheel, the steering had to be turned with force to be able to complete the turn. The contact stated that there was no warning light before during or after the failure occurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic rack and pinion needed to be replaced. The vehicle was not repaired. The contact stated that that the vehicle was not included in the federal safety agency Campaign Number: 19E077000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 55,000.
The contact's husband owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the steering wheel locked as the steering wheel symbol warning light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic where it was kept for a week but not repaired. The contact then had the vehicle towed to a dealer where it remained in their possession for repairs to other recalls on the vehicle. The contact was notified by the dealer that the rack and pinion was the cause of the steering failure; however, there were no recalls on the vehicle for the rack and pinion. The manufacturer was notified of the failure and they also informed her that there were no recalls on the vehicle for the rack and pinion. The contact was informed that she would receive a call back from the manufacturer but had not yet received the call back. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
When driving at a low speed the power steering assist shut off. The red light with the power steering symbol and ! Came on. I pulled over and turned off the vehicle and restarted the engine and it was working again, u til I came to a low speed. Checked the fuse #78 and it looked ok, plugged it back in and no issue for 3 & 1/2 days , until this morning. There is a recall for this issue on ram 1500 yrs 2013 to 2019, but my VIN does not register for the recall. This started monday evening.
Turned ignition to on, installed seat belt. Turned ignition to start, dash icons lit up and went out except a new one. Put in drive and had no power steering. Backed up, turned off ignition. restarted engine with power steering working. Drove vehicle. Next day, no power steering. This time would not reset. Researched problem on computer, finding others having same problem. Checked fuses finding relating ones good, and no power steering pump. Will consult a mechanical solution.
The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate as designed without warning. The contact stated that excessive force was needed to steer the vehicle once the failure had occurred. The contact stated that the power steering assist would return while driving the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 124,000.
The contact owns a 2014 Ram 1500. The contact stated while driving 20 mph, the steering wheel became difficult to turn. The contact stated that the power steering warning light was illuminated. The vehicle was diagnosed at the local mechanic with needing the rack and pinion column replaced. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19E077000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 54,000.
Steering column whining noise problem for the last two years that dealership could not pinpoint, finally blossomed into an extremely dangerous random intermittent loss of power steering at any speed on a truck with only 73000 miles. As with many, many cases related to RAM trucks and their electronic power steering problems that have surfaced, my situation is the same as many who are finding that although a recall has been issued on certain vin numbers and serial numbers pertaining to the rack and pinion and electronic gear associated with some models, that my numbers are not on the list, therefore replacement costs are somewhere in the range of $2800-$3800. It seems unfathomable that the same wide-spread problem can exist with the same exact rack and pinion system on so many trucks, but Chrysler refuses to acknowledge all but a fraction of the vehicles that are currently on the road posing extremely potentially dangerous and fatal outcomes. Recall VB9 needs to be revised as an immediate no-cost replacement of all these faulty steering mechanisms.
Drove my vehicle and then parked for one hour. Got back in and started it. Indicator light flashing for the steering wheel. I realized I could not turn my wheel. The power steering was out. I turned the vehicle on and off several times, and it "reset" itself and the indicator light was no longer flashing or lit up. Steering seemed fine as before. I drove it to the local Dodge dealership (Safford Dodge in Salisbury, MD) to see if they could check it out; mechanic came out and said it was electric power steering, he had seen this before, and it was unsafe to drive it any further. I felt uncomfortable driving it back home or to any other garage, as it was subject to going in and out. They are currently repairing the "power steering gear rack," at a cost of $2500. I am thankful this did not go out while I was driving- I would have been unable to turn the wheel and could have caused a serious accident to my vehicle and/or others. I looked this up online and found over 100 similar complaints involving power steering issues in Dodge Rams. I am currently at approx 74,400 miles and have not previously had any issue with my power steering prior to Monday. I am available to be contacted any time. I do not yet have any paperwork from the dealership regarding the repair as it is still there, but I can scan it and send it to the appropriate person once I get something from them.
Was driving home from church with my children in the truck when the dash lights flashes. It said battery power saver mode and then Service Electronic Power Steering. And then I started to drift towards the ditch. Was able to pull my truck off the road but it could’ve been an accident. I called my husband and he came to look at it. He happened to be at O’Reilley’s when I called him so he picked up some things and came to figure it out. After learning their is no steering fluid and doing some online research he checked the fuses. Put his code reader on it and no codes. Turn the truck back on the light was gone and steering was fine. We decided he would follow me home. Drove 12 miles and had no steering again. My truck has 98,000 miles on it. I’ve already had the rear main seal/ exhaust manifold redone (dealer warranty), entire rear including calipers, brakes, ball joints, wheel bearings, and tie rods redone (dealer warranty), and the rear brakes including calipers out of my own pocket Twice!! I’ve only had the truck for two years. Plus a few other miscellaneous electronic issues for my electrical ports, radio and dash lights, Traction Control, heated seats, and Electronic Braking System.
Sudden loss of electric power steering assist without warning or symptoms. Loss of power assist made steering extremely difficult. Vehicle is in an independent repair shop for an inspection and repair cost estimate. There was no warning or symptoms. Failure was SUDDEN.
The contact owns a 2014 RAM 1500. The contact stated while driving 45 mph and making a right turn, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure persisted. Additionally, the vehicle would jerk forward while driving to its destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000. The VIN was not available.
The truck has loss of power steering occasionally at low speeds. There was safety recall for the electronic power steering and I have been told by the dealership that they will not fix the problem under the safety recall because this VIN number is not on the federal safety agency safety recall list. I need this fixed. This is a defective part installed from the manufacturer and they know that the eps is faulty. Reference number rc-vb9-19. Safety recall number vb9/the federal safety agency 19e-077 electric power steering, chrysler : all modles
I was driving at high speed on the expressway and my electrical power steering quit working. I ran off the road and into the ditch because the truck was too hard to control without the power steering. I could have crashed into someone or injured myself. This is a very dangerous situation to be in if you are driving at any speed. If my wife had been driving it could have been fatal. Additionally, the repairs were over $3500. I will be selling this truck as it is too dangerous for anyone to drive. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ram 1500. The contact stated while driving 75 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact pulled over to the side of the road. The vehicle was driven to his residence at low speeds. The contact stated that the following day the failure recurred with the power steering warning light illuminated. The contact drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was 164,918.
Parked the truck and went into the grocery store, came back out and started the truck. Then I noticed the steering wheel with an exclamation caution â ï¸ light was on and had no power steering. Drove 5 minutes to my house and parked it. This could have been fatal if I was driving and the power steering had went out then. It's time to get this item recalled before someone looses their life!
2014 Dodge ram 1500. Consumer writes in regards to power steering failure. *LD THE CONSUMER STATED THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED. THE CONSUMER BELIEVED THE FAILURE SHOULD BE A SAFETY RECALL.
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