Loss of steering
2014 Ram 1500 steering complaints
Page 5 of 18: complaints 101 to 130 of 512, newest first, as owners wrote them.
Vehicle is a 2014 Ram 1500 with electric rack and pinion steering. The truck has 96XXX miles on it. When starting the truck the "service power steering" warning comes on in the info center and truck does not have power steering and is very difficult to turn. There have been times that the steering warning lamp is on on startup (different than the "service power steering" warning) and the steering doesn't work . This is a widespread issue with this model of truck. After trouble shooting it has been determined the electronic module is bad and it is $4200.00 to replace at the dealer. There was a limited recall on the 2016 models for the same problem but for a very limited number of trucks. This is an ongoing issue for these trucks. It's not a mater of if they fail it is a matter of when. Most of the reports I have read is that they fail between 60- 100K miles. This is Very dangerous if it fails when driving. Since this has been not recalled the problem doesn't show up on a carfax or any other car reports so you have no idea this is a thing until it happens to you.
Power steering quit working while I was driving without warning. I have replaced the battery and tried numerous solutions and they have not resulted in fixing the power steering. Outside of replacing the entire rack, I have run out of options. My fear is that if I had been with my children, driving on a winding road, or otherwise, this error could have cost me thousands of dollars or totaled the vehicle and/or caused innumerable cost of damage to property or other vehicles and people. Without a resolution, the vehicle is rendered inoperable. According to the Mooar website [XXX] ) cost to replace has been estimated to be between $3105.00-$3870.00 before adding the service fees. This is a vehicle that our family of five needs. It is also something that is too costly to repair and we cannot trade it in or sell it for any real value. This issue is a safety concern that should be addressed of the highest concern. Other 2014 Ram 1500’s have been recalled due to concerns regarding the power steering; however, our vehicle was not given a recall. [XXX] ). I feel that this defect is extremely dangerous. Without warning, the power steering will intermittently stop working. Trying the truck off and waiting sometimes solves the issue but that isn’t always the case and expecting customers to drive a vehicle that has a defect that is a hazard, is irresponsible and has already cost our family money that we have needed for other expenses. Thank you for allowing me to contact you and I look forward to hearing from you with a solution to this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the expressway power steering went out. My wife was driving with my granddaughter in the car with her. Looks like there has already been a recall on this year ram 1500 but not my specific VIN? From what i am seeing here it should be included
While driving electric power steering stopped working almost having an incident. The steering gets hard and soft and when turning it has difficulties straightening outright on road. Not sure if this part of the ram recall.
The contact owns a 2014 Ram 1500. The contact stated that while reversing and turning the steering wheel to the left, the steering wheel seized. The contact stated that the power steering warning light illuminated, and the vehicle was towed to the residence. The vehicle was towed to the dealer where it was diagnosed and determined that the rack and pinion had failed, and the electric power steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.
I turn the truck on to leave said place, put the truck in reverse, try to turn steering wheel and it wouldn’t turn. Then a steering wheel light comes on with an ! Exclamation point. I start looking up issues on rack and pinion steering issues for the Vin number. That shows that a lot of people have been having the same issues so I take my truck to the dealership after calling and confirming that there was a recall, and after running their test or whatever now they’re saying that there is no recall so here I am filing report because I need there to be a recall on this. There’s multiple people that I’ve been going through the same issue. I also cannot afford a 4000to $5000 bill to get it fixed.
Power steering went out while driving , took the truck for inspection, noticed that went turn either way power steering motor will do the opposite , very dangerous in my opinion , seen in the news couple head to head collision involving a ram going into the oposite lane on a highway , multiple casualties were reported, that makes me wonder if the power steering was at fault , making the truck turn suddenly , I can only imagine going 70mph and having the issue that my truck is showing , very dangerous, these needs to be look out , millions of trucks out there with the same type of power steering.
The electric power steering is faulty in these vehicles. 2015-2016 year models were recalled for this issue, but 2014's were not included even though they use the same electric steering rack. This repair is $3-4000
Intermittent power steering loss.
The contact owned a 2014 Ram 1500. The contact stated that while driving 45-50 MPH and making a turn on a curvy road, the vehicle lost power steering functionality inadvertently, causing the contact to lose control of the vehicle. The vehicle crashed into a guardrail. There was no warning light illuminated. The contact was able to drive to the residence; however, the power steering failure persisted. The contact went to the emergency room later and was informed that he had sustained multiple sprains and strains on the neck. The insurance company towed the vehicle from the residence and later informed the contact that the vehicle was most likely totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 124,600. The VIN was not available.
The contact owns a 2014 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 16V167000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 156,000.
The power steering went out with no warning which could have caused a catastrophic accident with possible death or a deadly accident!
I literally got in my the truck and the power steering no longer worked no warning lights just no longer worked.
Steering was intermittent for some time now.is completely out
Electric Power Steering goes out intermittently. Common issue with these trucks. I believe the recall needs to be expanded. Doubtful I'll waste money fixing it myself. May just have to shop around for a new GM or Ford since Ram is no longer American owned.
My Electronic Power Steering Rack failed intermittently. After further research, I discovered that other Ram year models between 2013 and 2019 had recalls on the electric assited power steering rack. Unfortunately, my VIN is NOT subject to any of the recalls mentioned above even though some of the parts are the same. I believe that the Rack or it's inner individual parts is defective in it's design and unsafe, as the power steering can fail during operation, causing a loss of control and could result in a crash. The part has now completely failed and the vehicle is parked and not driveable. It is available for inspection here at my residence. I have not had the truck inspected by a Dodge dealer since the VIN is NOT under a steering recall. I am certain that it should be. Driving the vehicle could be dangerous and deadly with this kind of failure.
This problem first surfaced during the fall of 2023. Starting the vehicle having been parked overnight, the electonic power steering on the Ram 1500 failed. This made steering the vehicle especially difficult. Very hard turning. Difficult to maneuver into tight spaces, turns, and parking spots. A right turn into the right lane is almost impossible due to the exaggerated turn radius required without the EPS. The dashboard does show a red urgency light that looks like a steering wheel with exclamation points on the left and right sides. This was the first time the power steering failed. A couple days later the system returned and functioned normally. However, several times since then, particularly during high humidity, rain, or even after certain snow events, the power steering has failed to operate properly. As of this writing, on May 1, 2025, we have been without benefit of the EPS since December 2024. Even though the days are no longer humid and they are getting warmer, the system has not reverted to full operation. In early 2024 a Dodge sales and service garage gave a quote to replace the entire rack and pinion, stating that there was a computer component on there that needed replacing. Calls to two more repairmen and online Internet searches returned the same general price quotes. Online searches into this problem show that there are many other complaints of the same type of malfunction for the Ram 1500 over the past about six years.
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 127,000.
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 35 MPH, the vehicle veered to the right independently. The contact used force to turn the steering wheel. There was no warning light illuminated. The contact stated that on another occasion, while driving 60 MPH, with the cruise control activated, the vehicle failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the steering box and rack and pinion had failed. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
My power steering stopped working down the highway at 70 mph. I almost lost control into a ditch.
I was on my way home from work in Texas and after a couple of turns and curves it suddenly just got really hard to steer. I looked down at my cluster in confusion as to what was going on and the steering light was flashing. Luckily for me I decided to take back way home, less traffic. Made it home safely and vehicle hasn't nor is going anywhere untill a solution is avaiable or next step. And truck is available for inspection. This was my first stop to see if issuse was on a recall list. Apparently I'm not the only one affected by this.. 2014 Ram 1500 5.7l hemi 4x4 lonestar 191,000 miles.
The Power steering system on our 2014 Ram is faulty and we were told there is a recall associated with this issue but it does not include our Vin Number. If this is a known issue with the Rams from 2013-2016 why haven't all the models been recalled. As of this time the issue only happens when first starting the truck and then the warning light goes off. We are afraid to drive this vehicle.
The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 40 MPH and making a lane change, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact stopped the vehicle and had not turned off the vehicle. The contact stated that it was difficult to turn the steering wheel to the left or the right. The contact had taken the vehicle to an independent mechanic who diagnosed that the electric power steering assist had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.
My electric power steering rack has failed. The vehicle is very hard to steer and unsafe to drive. I know there was a recent recall affecting 1500 Rams which included my model year of 2014. But my VIN was excluded for some reason. I think the recall should be expanded to include my VIN, as the problem is exactly the same. I have not been in an accident with vehicle - it's just not safe to drive.
ABS module failure. Doesn’t allow traction control, ABS, or cruise control to work. Module was diagnosed bad at dealership and Chrysler can’t get a replacement module manufactured. Have already paid for the module in August of last year and still can’t get one.
Parked my truck and service power steering light came on. Took it to the dealer and they confirmed that it is the power steering control module failed internally. I see that there is a common problem with the same issue, I bought this truck and it only has 37,000 miles on it
The contact owns a 2014 Ram 1500. The contact stated while driving at 50 MPH, the vehicle became difficult to maneuver. The Electronic Power Steering warning light was illuminated. The vehicle was taken back to the residence. The contact used a diagnostic tool to diagnose the vehicle and determined that the steering rack and pinion needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
The electric power steering (EPS) system on my 2014 Ram 1500 has intermittently failed, most recently when transitioning from idle, such as leaving a parking lot, and during deep turns. This marks the third time I've experienced steering-related issues with this truck. Each time the EPS fails, a "Service Power Steering" alert appears, and the steering becomes extremely difficult, posing a serious safety risk, especially in situations requiring precise maneuvering or sudden corrections. A sudden loss of steering control could lead to a collision, potentially resulting in serious injury or death. This issue has been previously repaired twice—once by the original dealer and once under warranty after I purchased the truck, without prior knowledge of the problem. Despite these repairs, the failure has returned, indicating an unresolved or recurring defect. The issue has not yet been diagnosed or confirmed by a dealer or independent mechanic for this latest occurrence. The vehicle is available for inspection upon request.
The contact owns a 2014 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel was seized, and the power steering warning light was illuminated. The vehicle was restarted, and the contact stated that the steering wheel became difficult to turn. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
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