Had problems with the power steering failing for no particular reason. Ended up bringing it into the shop to find out what was wrong and there was an internal failure with the electronic power steering rack. They told me the whole unit needed to be replaced.
2014 Ram 1500 steering complaints
Page 7 of 18: complaints 161 to 190 of 512, newest first, as owners wrote them.
The contact owns a 2014 Ram 1500. The contact stated that during the cold weather months, the "Service Power Steering" message would appear on the instrument panel. The contact stated that the steering wheel would become stiff and excessive force was needed to steer the vehicle. The steering failure was intermittent at first but became permanent. Upon investigation, the contact related the failure to the federal safety agency Action Number: RQ23003 (Steering). The dealer was notified of the failure and the contact was informed that the steering rack needed to be replaced. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
While driving and making a left turn, without any warning, the vehicles electrical power steering rack failed and seized. Once loss of power steering, wheel wanted to stay straight and almost caused accident by nearly colliding with another turning vehicle. In order to avoid collision, I turned the wheel as hard as I could, which resulted in needing new steering linkages as they bent trying to steer with the rack motor seized. Car had to be towed to nearest dealership for a $4,400 repair.
EPS system quit working and no power steering. Code С2217-00. It is available to be inspected. Currently being looked at by Tempe Ram service center in Az. System going out while driving can cause death’s and injury. No issues prior to lights and code and steering wheel stiffening. Also Intermittent cruise control issues with it not wanting to go into and out of cruise. Will not always come out of cruise control when cancelled with button. Previously took in for recall check and dealership said it did not meet recall criteria problem still persists.
The contact owns a 2014 Ram 1500. The contact stated while pulling out of the driveway, the steering wheel was significantly difficult to turn. The message "Service Power Steering" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted while driving at 25-30 MPH. The contact stated that upon turning off and restarting the vehicle at the gas station, the vehicle regained power steering functionality. The contact related the failure to the federal safety agency Action Number: RQ23003 (Steering). The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 194,900.
The contact owns a 2014 Ram 1500. The contact stated while driving 60-70 MPH, the vehicle inadvertently lost power steering functionality. There was no warning light illuminated. The contact pulled over to the side of the road. The contact then received a ride to the residence. The vehicle was towed to the residence. The contact stated that the failure had been recurring intermittently while driving. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
The contact owns a 2014 Ram 1500. The contact stated while driving at approximately 20 MPH, the vehicle became difficult to maneuver. The power steering control module assist warning light was illuminated. The vehicle was taken back to the place of residence. A dealer was not contacted and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 175,000.Â
The contact owns a 2014 RAM 1500. The contact stated while driving at an undisclosed speed, the steering failed to function as intended. The contact stated while making a left turn, the power steering seized. In addition, an unknown warning light illuminated. The contact depressed the brake pedal and pulled the steering wheel excessively hard to complete the left turn and to avoid having a crash. The vehicle was driven to the contact's residence. The vehicle was taken to the dealer where it was diagnosed with a failed power steering module. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
The contact owns a 2014 Ram 1500. The contact stated that while driving approximately 20 MPH and making a left turn, the power steering message was displayed, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 28,000.
Electronic Power Steering suddenly stopped working.
My truck has 57,000 miles it's a 2014 ram 1500 and overnight the power steering unit failed. Replacement part from mopar is $2,100. Luckily I wasn't driving when this happened but there were no early signs of failure. Tried to go to work and couldn't drive the vehicle because the electric power steering unit had an internal software failure and is not driveable
The electrical power steering has failed for seemingly no reason. Multiple people have reported this issue and it’s a very expensive repair
Electric power steering failure. Very common according to internet research and nothing has been done to recall this issue
The Power Steering (All electrical system) is intermittently failing and I believe is a huge safety issue. The dealerships claim my vehicle does not have a recall for such an issue, but when I google it seems to indicate that the Ram 2014 (13-19 models) were part of a recall for a potential issue with the electronic power steering (EPS) circuit card. which could lead to inconsistent steering and potentially a crash.
The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 55 MPH, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. During the failure the message "Power Steering" was displayed. The vehicle was towed to the local dealer who determined that the power steering module and steering rack were faulty and needed to be replaced. The vehicle was not yet repaired. Also, while operating the vehicle the brake pedal became spongy and extended to the floorboard while depressed causing the stopping distance to be extended. The contact stated that the failures had occurred after the battery was replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 22,400.
Hello, I went and got my truck service at a car dealership for rear air bag shock not working properly (4times) ; futhermore, my power steering went out while driving...not knowing the steering is electronic
I was driving the vehicle and all of a sudden lost power steering control and had a steering wheel with explanation point on dashboard. Later found that these 2014 Ram 1500 are notorious for losing the electronic power steering. No recall associated with my VIN number. Cannot get it to dealer or mechanic yet.
I am having an intermittent loss of power to the power steering system while driving, which makes it difficult to maneuver. After further research, the ECM is said to be the culprit.
Powersteering failure and can be inspected upon request When i drove up the road i had my heatead mirror turned on and when i turned on my highbeam i lost my powersteering and almost drove of the road when it was turning. As soon i turn off the heated mirriors the powersteering starts to work again. I can reproduce this failure multiple times and no warning lamps or messages luckely no accident occured
Eps has failed
Power steering malfunctioned and completely stopped working while driving down the road at 40 mph. Warning light came on. Significant effort required to drive it to a safe location to park.
I was driving down the road and the electronic powering steering went out with the service powering steering indicator turning on. The power steering will no longer function below 40 Fahrenheit and will only activate when it's warmer outside.
The contact owns a 2014 Ram 1500. The contact stated that while driving at approximately 45 MPH, the "Power Steering" warning light had suddenly illuminated and the steering wheel became difficult to turn in both directions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 100,300.
I have had the electronic power steering rack replaced twice. Now Dodge wants to put a 4th rack in a vehicle that only has 65k. I bought it used, but by all means it is a lemon, as it is NOT FIXABLE, and has not been safe to drive for two years. It has spent over 4 months in 3 different shops this year, and is still currently sitting at Dodge.
I was driving down the highway when my steering wheel locked up and a warning light lit up saying “service power steering”. Very scary and dangerous situation to be in during traffic hours and I was stranded for a few hours until a tow truck could come pick me up on the side of the highway. The truck was towed to the dealership and they informed me the problem was the Power steering rack, having to spend thousands since It’s not covered under warranty. As far as who’s inspected it is unknown due to it being at the dealer. There were no signs or symptoms prior to the incident.
Electric Power Steering (EPS) Failure and it is available for inspection. I was traveling 45 MPH in a 45 MPH zone on a curvy two land county road. Truck totally lost all electric power steering assist immediately without warning, when entering a sharp 90 degree turn. I experienced loss of control of truck, but thankfully I reacted properly and hit the brakes and there was no obstacles and other traffic. I ended up all over the road before ending up on shoulder of road. The problem is constant and was diagnosed with trouble code C2217-00 Electric Power Steering Module Internal. Vehicle has not been inspected by mfg, police or insurance or representatives. No warning lamps, messages or other symptoms of the problem prior to the immediate failure of EPS. Warning was showing once I got vehicle stopped and looked at the dash. Incident happened on Sunday Sept 29, 2024, approximately 5PM.
The electronic power steering went out causing the steering wheel to stiffen. Thankfully, I was on a road without a lot of traffic. The vehicle was bought new, by me in 2014, and has never had any warning lights or symptoms for this issue, until it happened. It happened in May 2024 and has been sitting since, still with the same issue.
The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the vehicle became difficult to maneuver. The power steering fault warning light was blinking intermittently. The vehicle was taken to a dealer where it was diagnosed that the steering rack needed to be replaced. The dealer informed the contact that the VIN was not included in the federal safety agency Campaign Number: 19V812000 (Steering). The failure had occurred on several occasions. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.
We had our vehicle serviced at the Olathe Dodge Chrysler Jeep Ram service center between the dates of May 26, 2024 through June 27th, 2024 on 3 separate occasions due to following. Received truck back on June 17th with a blown air suspension after confirming that the air suspension was filled firm when brought the truck in due to an email received for a recall and when driving the vehicle, the power steering kicked in due to the battery terminal not being secured properly (confirmed by AAA technician). No vehicle lights were turned on during this. Returned truck on June 25th, 2024, received truck on June 26th, 2024 where diesel gas was spewing from my truck sitting idol in my driveway after driving it straight home from the service center. Returned on June 27th, 2024 at 7:00 AM CST after being told by the Dodge technicians that I should've drove the truck to them and that diesel has a burning point of over 1,000 degrees. They towed my truck to the shop after I refused. Received my truck at 2:30 PM EST the same day for my road trip that had been scheduled for 6 months. On July 6th, 2024, when driving my truck 4 of the 5 lug nuts broke off completely in which the tire flew off of my truck and caused a singular car accident and damage to my vehicle. We could've been seriously injured due to where we were on the road. I had additional injury to my lower back during the accident incident. We had the vehicle inspected by the California local police department as well as the licensed technician who confirmed that this was negligence by the service center who serviced my truck less than 2 weeks prior. I am in the process of filing a complaint with the General Attorney due to not receiving any response from Dodge regarding this matter.
The electric power steering quit, lucky I was in driveway. There is a recall for 2013 - 2019 for this problem VB9/the federal safety agency 19E-077. Took my truck in and the dealer said no recall on my truck. I have the problem this should be fixed under the recall!
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