Air suspension will stop working while traveling and you lose all suspension vehicle will start to bounce even on smith roads which causes truck to wander in all directions and gives another warning so you immediately see the results has happened to me 3 times at highway speeds traveling straight
2014 Ram 1500 suspension complaints
Page 3 of 5: complaints 41 to 70 of 111, newest first, as owners wrote them.
Air suspension fails every few months leaving the truck undriveable. Normal roads can lift the rear tires off the ground and cause loss of control. Parts are expensive to replace and dealerships are not well trained to fix them.
The compressor on the air ride suspension system fails under normal operating conditions causing the vehicle to be out of level while driving, making the vehicle unsafe to drive down the road. This issue can happen at various times. I have experienced this issue when entering and exiting the highway. At highway speeds, the vehicle enters what is called "aero mode." the "aero mode" lowers the body of the truck to achieve better aerodynamics and fuel economy. After slowing from highway speeds, the vehicle returns to normal ride height. With the compressor failure, the vehicle is unable to return to normal ride height.
Drivers side rear airbag goes flat intermittently. This may happen while driving or while parked and not running. The dealership could not find any leaks or problems. When flat, even if compressor is running , it won't refill. It may stay flat for minutes or days, and through many driving cycles then all of a sudden it fills and operates normal. Normal operation may last from a few hours to weeks. Then it does it again. Dealership claims it is the airpump overheating but this doesn't make sense as only one shock goes flat and doesn't respond when the pump is running. Many people report this same problem on this year dodge ram truck and have said replacing the compressor and valve body did not fix the problem. One person reported that they had the control module re flashed and it fixed the issue.
Since day one of buying this vehicle it has always been in the shop for air suspension problems sometimes for a few weeks at a time. Seems like no one knows how to diag the system because it was always darts thrown and no problems ever fixed, they have replaced airbags, compressor, charged the system, reprogrammed/calibrated the system and who knows how many fuses! Ive gotten air suspension codes left and right with compressor temp codes... The main concern is the way this vehicle drives when it falls on bump stops and changes the camber of the tires ( has ruined a brand new set of tires due to inside tire wear on both front ) tires are screeching while driving down the road, bounces while turning and hitting small bumps... Well that just makes you feel like you got in a crash when it throws you around out of seat! Thats even at lower speeds around 40-45 MPH! I absolutely fear for my life driving this vehicle and at freeway speeds its just playing with the devil. Its only a matter of time before someone is killed by this horrible air suspension system! The problem is no one seems to care... Well unless it was their family member.the system was designed to fail when they put a compressor behind the right rear wheel that flings water, snow, salt and everything else on the road right at it and put some thin cover over it and say it " protects " it! I sure hope they do something before someone is killed, because its not fair to me or any other person to have to drive this vehicle and know everyday when going to work that it could be my last or someones else's last! Ive given dealers shot after shot year after year, but something needs to be done about this asap
I had just started driving when I hit the button to raise my suspension, everything seemed to be working as normal but the truck never raised and the indicator light flashed raising but never stopped. After driving about 5 miles I stopped the truck turned it off and restarted. The indicator stopped flashing,remaining in off-road 1, but the front was lower than the rear. I tried adjusting again but nothing worked. Got back on the road and got up to highway speeds to see if it would auto adjust but it remained in off-road 1, even at 70mph. It had been below freezing overnight, but the temp had raised above 45 when this occurred. A bit of a safety issue as the truck doesn't handle right, when the front is lowered to exit level and the rear is in off-road 2.
During cold weather (sub 32f) air suspension will fail, causing truck to sit on bump stops (suspension bottoms out on one or more corners, sometimes all 4 corners). Has happened while driving, causing very rough/bumpy ride and causes poor handling if it happens while driving, at various speeds ranging from sub 25mph to 70+MPH. Can also fail if parked. Attached image is of front driver tire bottomed out sitting in garage.
I have a 2014 dodge ram 1500 laramie limited with the air suspension option. I bought it 11 months ago. It was winter when I bought it, and on the test drive, I attempted to adjust the suspension level and immediately got the warning message that the air suspension needed to be serviced. They took it into their service bay and replaced the fuse, which temporarily resolved the issue. As the weather remained cold, however, I got the same message again, so contacted the dealer and took it back in. I ended up having to take it back in multiple times, with them "insulating a part of the system and updating the ecu". As the weather warmed up through the spring and summer, no issues. Fast forward to this winter, once the weather dropped below freezing, the service air suspension light came back on. I checked all fuses, and none were blown, which seems to be the common fault that causes this error message. I pulled them and replaced them to try to reset the system, and the system tried lower the truck, then raise it, to the point where it finally stopped with the front end completely lowered on the bump stops, and the back end in off-road 2. The height indicator stated it was in off-road 2, even at highway speeds, even though that height is not supposed to be able to be maintained at highway speeds. The system also continues to try to raise and lower on it's own, doing so for up to an hour at a time while driving. All that being said, the vehicle is back at the dealer for repairs, even though the forums I've found state there is currently not a permanent solution from fca. This appears to be a widespread problem in any climate that drops below freezing after doing some research online, resulting in damage to vehicles and loss of control of the vehicle in some instances. I hope no one has to lose their life in order for this to demand a resolution from fca.
Tl* the contact owns a 2014 dodge ram. The contact stated while driving at approximately 35 MPH the air ride suspension system became inoperable. The contact stated that the vehicle leaned to one side. The air suspension malfunction warning light was illuminated. The vehicle was taken to the dealer (gene's chrysler dodge jeep ram 3400 s cushman st, fairbanks, ak 99701) for a diagnosis and repair. The contact stated that the prognosis was not provided, however the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000. The VIN was not available.
The first time I hade any problems with the air ride suspension was when the tempuras got below freezing. Now I can be driving down the highway and my truck will lower all the way down without any warning. This makes the truck to loos control going down the road at high speeds. I have hade it in the shop to get it fixed but it still is doing the same thing.I seen on line where other people has hade the same thing happen while driving. It will also lower its self all the waqy down to exit mode while parked at times
This truck has a air suspension that inflates and deflates all of the time, I am afraid of driving the truck in fear of an accident due to the truck air suspension the left rear deflates and hits metal to metal making it very squirrely. It seems that it nobody knows how to fix this, please help. This happens mainly when it is in motion
Tl* the contact owns a 2014 ram 1500. While the vehicle was being driven or parked, the air ride suspension deflated when the temperature was below freezing. The service air suspension warning indicator illuminated. The vehicle was taken to lee chrysler jeep dodge ram (765 center st, auburn, me 04210, (207) 783-2291) where it was diagnosed that the nitrogen was low. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the federal safety agency. The failure mileage was 60,000.
Suspension system (air bags) go out. The system completely shuts down and truck will hit the road (even flat new road) really hard with any bump. Usually it starts with one side the driver back side and eventually both air bags go out. Is very dangerous because if a little bump can manage to move my steering, a big pot hole can make my whole truck changes lanes. The system detects the malfunction after 3 uses and says "suspension overheated" suspension cooling". This happen every day for the last 2 months . The more use in the day, the more pull, the more weight, it goes out. I can't use the truck for what is for and now is only a carpool truck. Dodge ram longhorn 2014
Air suspension system failed. The issue happens at random and can be stationary or traveling at highway speeds. All air is emptied from the system causing the vehicle to bounce around uncontrollably at highway speeds. The frame of the truck will be resting on the axle directly. I took the truck to the ram dealer for repair and after several attempts, changing out serval components they can not figure out why the truck is loosing air. The dealer now tells me that without a code in the system they can not repair it even though I show them pictures with date and time that the system is malfunctioning and the frame is sitting directly on the axle.
Getting warning to immediately service air supension system, while driving on a highway. Checked obd-ii reader and zero codes come up. Read ram forums with several complainst, all stating issue when temperatures were near freezing. Mine started to show messages after outside temperature dropped to and below freezing.
I've been having problems with the air ride suspension on my 2014 dodge ram longhorn and I fear this problem could result into a major issue for myself and my children. I've looked online and there several people who have the same problem. Please help! I don't want this issue to have any catastrophic problems for myself and my kids that I take take to and from school. Also this vehicle has to get me to and from work. Please respond and help. The first time of the malfunction myself and kids where in motion headed to school and the rear suspension completely went out. The truck was bouncing very hard and we could feel every bump in the road. The second time I was on the highway driving to work and it did the same thing. I pulled over and called tow truck and my husband had to pick me up and drive me to work. The third time I was headed to take my kids to school and the truck was low on the ground so I started it to see if it would rise up but nothing happened and it was still driving really bad making every bump feel like I would loose control of the vehicle. I feel this is very unsafe and I need help.
We own a 2014 ram 1500 laramie. It is 3.22.19, since jan 4th 2019 we have had 4 new compressors installed and we just got our truck back after 1 month of not having it and it failed again for the 5th time after driving it 15 miles. We are completely disappointed in the design of the air ride suspension in this truck. We are now at a loss because we have not had our truck for 3 months and still making payments on it and cannot drive it. This is unacceptable for a dealership to sell a 28,000 truck that you can't use or drive.
Air suspension does not work in the cold. Has been back at the dealer many times. New compressor new shocks and still the problem.
The incident happened while I was driving home on i40 in amarillo texas. I was doing 75 MPH and my truck lowered all the way to the entry exit setting on the air ride suspension. I had literally no suspension. As I was trying to slow down and trying to pull over I hit a bump in the road. My truck literally bounced like a low rider and my head hit the ceiling. I lost control when the front wheels hit the ground and almost crashed into the car next to me. I was finally able to come to a complete stop and my service air suspension immediately light came on. Now my air ride suspension will not raise up and cannot drive my car because it bounces uncontrollably. I was researching this problem and reading on dodge ram forums that this is very common for these trucks. This is very dangerous and a serious matter. It could have easily cost me or somebody else our life! This was very scary! Dodge needs to do something about this to make this right!
Air ride suspension froze up when temps went below zero. Air ride drops to bump stops while driving causing hazardous driving conditions,which has happened to us while hundreds of miles from home. With no suspension hitting any type of bumps causes the vehicle to bounce any direction and very difficult to control, and is hard on the back. It will rise and act properly then just drop to bump stops in a short time with no warning. The problem has happened while on the highway, and city streets in motion. The component in question is the is the enclosed nitrogen air ride suspension controlling the compressor and air bags.
The air ride suspension in all of these trucks are failing in canadian cold climates. My truck is consistently riding on the bump stops when it's cold out causing a very rough ride that is not good for the vehicle or the passengers. Let alone the control of the vehicle is diminished with zero suspension. When it gets cold (-15 or so) I walk outside to see my trucks front end all the way lowered with the rear still at normal height. Warming up truck doesn't help. The ride height buttons just flash and warning signs sometimes display on the dash. Many people (including me) then get blown fuses or the compressor fails and then there is no fix but to go to dealer. Dodge replaced my air ride components but it did not resolve the issue. I fear for the coming year when my vehicle is out of warranty and driving with my kids and I am driving around with no suspension. There is enough people that have these same issues as I've described to warrant a recall. There are class action law suits in the USA over this issue. There is a facebook group describing these failures further. Group is called fca ram pickup air suspension failures. It is unfathomable that I am supposed to be driving around in a vehicle with my kids in a truck that I've paid many thousands of dollars for that doesn't have suspension and no help from dodge. This should be a big issue. Someone is going to have a bad accident because of this.
Air suspension will freeze up in negative temperatures. When this happens while driving truck over bumps, causes vehicle to lose stability/traction on the road, especially on icy roads - causing high risk for an accident.
Fuel leak at inside bend of metal fuel line. Factory defect. Fuel leak at several injectors whee it meets manifold. Glow plug module and glow plugs constantly failing. Water pump leak and replaced. Air suspension inoperable. Vehicle well maintained and only 32,000 miles
This truck has the optional air suspension, which will not function in cold weather. The compressor and lines get polluted with moisture which freezes, causing the pump to not work and control valves to stick. The result is the truck has no suspension whatsoever. Warming the truck up in the shop restores functionality temporarily. The dealership and fca itself will only replace components, which does not remedy the problem. I have started a facebook action group that has numerous other owners with the exact same problem. Fca will not recall or claim responsibility for their defective product.
My truck has the "4-corner air suspension" which was standard on my model. It repeatedly fails when the temperature gets below freezing. It will typically drop the front end very low and sometimes even the rear end. This happens while parked or driving. It is terrifying to drive when this happens - bumps nearly throw you off the road and steering is unpredictable. I cannot find a dealer that is sure they can fix it, and the proposed "maybe" fixes are upwards of $2000. I cannot safely get to work some days and I never know when it will happen. This has been going on for 2 winters - when I was still under warranty the dealer told me fca has no fix and I should just ignore it until it warms up. I cannot control the climate. The most common warning indicated on the dash is "service or repair air suspension immediately" which is ridiculous since I might be hundreds of miles from home and the dealer won't repair it anyways. The second most common warning is that the payload has been exceeded. This will come up even with the truck empty. Everyone I have spoken to that has this suspension reports the same scary experiences and fca has not offered a fix to any of them. I cannot afford to trade it and I cannot afford to keep it. Please help!
Dodge ram steering recall alert- this same situation happened to me in my model 2014 dodge ram 1500 big horn. Recall needs to be extended the nut holding the steering knuckle and right control arm separated while driving. I felt a huge pop and jerk of the steering wheel. Luckily I was traveling at a low rate of speed. I took to suncoast dodge dealer immediately, he said I was lucky I could if I was on the freeway which I was shortly before. He said he has never seen a nut fall off before, but it did and, could rolled and caused serious accident. I was charged for repair and picked up truck today 2/5 then saw recall for this exact situation released today by chrysler fiat, but my vehicle was not included.
The trucks air ride suspension will not work correctly in cold conditions on a highway or in a stationary position .the automatic air suspension will give out and the truck will feel like it is riding on the frame and controlling the vehicle is compromised.the system will also return back to normal functions with warmer weather.brought truck to dealer and they clear the fault codes and say air suspension is working normal.read a lot about other ram trucks with the same problems.
My ram 1500 air suspension has failed on several occasions, leaving the front end of the truck sagging down on the rubber bump stops. This condition leaves me with no suspension in the front, often when away from home. This condition has left me on the highway with adverse handling characteristics, such as shuddering of the front end. I have had this in the shop at the dealer on several occasions, the first time for over a month. The service department manager acknowledges a problem, but told me there is "no fix" until ram comes up with one. This condition only happens in below freezing temperatures and goes away when temperatures rise. There are many other owners reporting the same problem, with the same responses from their dealers. This problem has created a very unsafe condition for me, personally, and others have reported this happening while underway, with one whole side of their vehicle dropping while underway. I'm hoping this doesn't happen to me. When will fca be held responsible for this known safety issue? Soon, I hope.
The factory "air ride" suspension fails in cold weather. The air bags completely deflate, leaving the vehicle with no suspension. Losing all suspension ability while driving is a serious risk to life. Encountering small potholes or icy roads without suspension increases the likelihood of wrecks. The lowering of the suspension changes the steering geometry required to properly steer a vehicle on the roads. Camber, caster, and toe of the steering geometry are negatively effected and will result in increased likelihood of wrecks. I took my vehicle into the local dodge dealerships in alaska and they acknowledge the air ride suspension does not function here but cannot make repairs. I called dodge corporate line and they ask me to take it back to the same dealerships that inform me that there is no fix. Please issue a recall on the ram 1500 air ride suspension as this is a serious risk to life allowing these vehicles to operate in cold climates.
Tl* the contact owns a 2014 ram 1500. The contact stated that the air suspension was drooping down while the vehicle was in motion or in a stopped position. The dealer (brickner's of wausau, 2525 grand ave, wausau, wi 54403, (715) 842-4646) stated that they could not find a failure, but speculated that the cold weather may have caused to suspension to droop. The dealer suggested that the contact park the vehicle in a garage. The manufacturer was not contacted. The failure mileage was 65,000.
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