On Saturday, July 16th, I was passing a vehicle at approximately 65mph on a two lane road with no shoulder when my engine stalled. Fortunately I was on a straight stretch of the road and was able to coast to a safe location to attempt to restart my engine. After I stopped, I attempted numerous times to restart my engine without success. This stall caused me to be on the side of the road with no shoulder partially sticking out into the roadway. I eventually had to be towed to my mechanic. Once at my mechanic, he found two recalls that had similar symptoms concerning Dodge RAM Ecodiesels- recall W58 and W68 along with TSB 14-007-21. I contacted RAM and was informed that my VIN number was not included in this recall and that they would not fix my vehicle under this recall without me paying in full and their mechanic verifying what was wrong. They were also backlogged and could not even diagnose the issue for 5-8 business days. I elected to have my mechanic perform the work. Once my mechanic opened the transmission assembly, he found that the tone wheel in fact had lost a piece of the magnetic material just like the photo in the service bulletin. He had to repair all the components of the tone wheel and crank sensor assembly just as the service bulleton said to get the vehicle to run again. I have contacted RAM and they stated there is nothing they can do since there is not an open recall on my VIN number even though my truck matches the model and engine type along with affected years from the recall. My VIN should be included in this recall because this incident matches perfectly what the recall states. I have all the paperwork and the actual tone wheel if that is necessary. I am simply trying to get RAM to pay for what they should be obligated to fix on a known problem. They stated that the federal safety agency is the organization that recalls vehicles and maybe my VIN would be included at some point- of course I know they just don't want to pay for the repair using this as an excuse.
2017 Ram 1500 engine complaints
Page 5 of 7: complaints 101 to 130 of 187, newest first, as owners wrote them.
On start up makes a ticking noise. Upon further investigation noticed broken studs on exhaust manifold bolts. This causes an exhaust leak which may lead to possible fire.
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was not able to restart. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The vehicle previously had the throttle position sensor, fuel system, water pump, and engine replaced at the dealer. The failure mileage was approximately 168,000.
Exhaust manifolds warp leading to broken mounting bolts/ studs resulting in exhaust leak/ ticking
Engine blew up with no warning indicators on the dash. Engine oil was full and from what the dealer found it was a bearing either the crankshaft or rod. I've been without my truck for over 2 months and fiat chrysler doesn't know when a motor will be available.
Two right rear exhaust manifold bolts broke causing a potential exhaust leak into the cabin.
There is a known problem with the 5.7l hemi engines having the exhaust manifold bolts break. This happened to me where the manifold separated from the engine and caused untreated exhaust gases to escape into the engine bay. These gases were then being sucked into the cabin through hvac system due to the close proximity of the cabin air intake vent and the gases escaping in the engine bay and seeping from underneath the hood when at low speed or idling with the hvac system on.
It’s the oil filter housing it’s made out of plastic and the heat of the engine cause the seals to leak oil mechanic said to upgrade it with an aluminum housing instead
When the engine was started a ticking sound is heard, this has been happening for approximately 6 months. The ticking would go away after the engine was run for approximately 10 minutes. The truck now has 82639 miles on it and the ticking had gotten worse. I took the truck to the dealer, Dallas Dodge they reported that several of the exhaust bolts/studs have broken (confirmed 6) and the gaskets and the bolts needed to be replaced. My concern with this issue is with an exhaust leak I am worried that this could allow carbon monoxide into the vehicle.
Chrysler (RAM) truck 2017 3.6 pentstar enjine 3.6L Oil Filter Housing Leak - vehicle has 50 k miles on it. vehicle oil has pumped out of the engine due to this faulty oil filter housing.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error
The contact owns a 2017 Ram 1500. The contact received a recall notification for the federal safety agency Campaign Number: 19V757000 (Engine and Engine Cooling) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would special order the parts. The contact had not experienced a failure. Parts distribution disconnect.
While driving on fwy engine just turn off at 65mph and started again?
3 bolts holding DPF and SCR together are known to fail and cause issues to the DEF wiring harness. All three bolts have failed on my truck which could cause the exhaust to fall apart while driving. The problem has not been reproduced or confirmed by a dealer or independent center. The vehicle has not been inspected by anyone. The "check engine light" displayed and shortly there after a message popped up that vehicle would not restart in 200 miles. Still waiting to hear back from 1 of 4 dealerships about this issue and have since opened a case with FCA/RAM and have not heard from them either. Truck has not been drivable for 4 days now.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The bolts that hold the exhaust manifold to the engine are breaking leading to a loud "tick" and exhaust gasses being released in the engine compartment. Exhaust leaks can be dangerous while the vehicle is occupied especially when idling. This has been an ongoing issue with the HEMI engine in RAM trucks as evidenced by multiple the federal safety agency complaints spanning over a decade. Ram has yet to correct the issue and continues to produce vehicles with the same problem. Mechanics talk about it being common, many forums are filled with complaints and websites are dedicated to the issue. My particular truck was inspected by the dealership and I was told it was "a common occurrence with those engines". I'm fine with having to pay the $500 repair bill to correct it, but I feel it should be a recall due to the commonality of the problem and the possibility of a driver or passenger being exposed to exhaust gasses not being properly routed to the rear of the truck. Why are they allowed to keep rolling a known problem off of the assembly line? Maybe this explains headaches after a long drive.
On 7/16/2021 I was driving my truck when with no warning at all it completely shut off and would not restart and would not let me take the key out. I had to call for a tow truck to pull me out of the drive thru I was stuck at and my truck is currently at my mechanics shop. I was fortunate that this incident took place while moving at a slow speed while in a drive thru at a restaurant. If this had taken place while driving on the freeway or in traffic, I believe I would most likely be dead right now, this was a total shutdown of my truck with absolutely no warning. I called the dealer to advise of the incident and ask if there were any known issues and they were quick to say that only 2018 dodge ram 1500 trucks had this issue and it had to be my battery. Both Triple AAA tow truck driver and mechanic shop that currently has my truck have confirmed that the battery is working perfectly and has no issues. I purchased my truck Oct of 2017 and I am worried that I might have a faulty computer system. Can someone please investigate this incident, I had my 15 yr old son in the truck with me and as I mentioned before if this had happened on the freeway at 75 mph and it completely shut down this same way, we most likely would have been in a major accident and injured and possibly killed. My mechanic spent the entire day trying to find the problem with the truck but is not able to obtain any error codes from the computer. It seems impossible that my truck can completely shut down with no warning, fail to start, fail to be able to remove the key fob from the ignition and yet there is no error showing in the system.
Vehicular hesitated to select gear and to accelerate. This has concerned me when in traffic when you expect it to accelerate This is an on going issue no
The contact owns a 2017 Ram 1500. The contact stated while attempting to exceed speeds above 25 mph, the vehicle jerked with the check engine warning light illuminated. The contact stated that speed increased after a moment with a hard jerk with the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic located a transmission fault code. The vehicle was taken to a dealer to be diagnosed. The diagnostic report was not provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.
The vehicle worked fine one day. When I went outside the next morning to go to work, all power came on but the vehicle would not start, will not turn over, will not click. Tried to jump start and the same thing happens. I am Active Duty Army and deploying soon. We have a special needs daughter and my wife needs the vehicle to take my daughter to her therapies. The battery is in excellent working condition. Battery terminals are without corrosion and appear brand new.
The exhaust manifold bolt on the passenger side have broken off after 50,000 miles after normal wear and tear. Such has highway and city driving. This vehicle has never towed a trailer or overheated. This has caused exhaust fumes to enter the cab when vehicle in on and stopped at stop lights or other times when stopped and on. There is wiring close to the exhaust manifold and I’m afraid the hot exhaust may cause the wiring to catch fire or melt while driving causing a catastrophic failure while driving. I’m afraid for my life and others who have this issue.
The vehicle was stationary. Went to put the key in ignition and turn on. Truck would not start, not even turn. Tried jumping it and nothing worked. Having to get a whole new key ignition assembly done on it. Have read up on it and this has happened to many people. The truck won't lock or run. There are 83,000 miles on it and nothing prior to this has happened. The wheel will not turn or go into neutral. The lights inside do work so it is not the battery. Having to send to a mechanic and all parts have been ordered as they identified it was the ignition module that went out. He said it happens a lot to dodges.
The passenger side exhaust manifold bolts are breaking. It is happening to many ram truck owners and to some people it is happening more than 3 times. So when you start your very expensive truck it makes an awful loud ticking noise on the passenger side of engine due to exhaust bolts being broken on the manifold and hot exhaust leaking out. This noise usually happens with the first start of the day. But as more bolts continue to break the noise is there more and more.
This relates to vb1/the federal safety agency 19v‑757. I was advised of this recall months ago by ram, and repeatedly so, each time being told to promptly contact ram and/or dealer to handle this "important safety recall" and that it was "extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers." I contacted local dealer multiple times over the past months (going back well into summer if not prior) and was advised that parts were not yet available. I called about two weeks ago to try again as my registration is due and in california there is requirement to show this type of recall is fixed in order to reregister. I set up appointment (through ram and confirmed with dealer) and was just advised that part is still not available. It is evident that ram (fca) is not taking this recall seriously or at least not seriously enough and is apparently content with endangering me, my family and my passengers, if in fact this recall is for a safety-related condition. Can you do something to see that this is being diligently pursued?
Trying to obtain a fix for the safety recall regarding the diesel egr cooler vb1 from october 2019 that has taken way too long. I have made multiple attempts to contact multiple ram dealerships and the there is a wait list for the part. Meanwhile I continue to drive a truck that has the potential risk of fire to the occupants in my truck or my home. This is unacceptable and I ask that the ntmvsa push ram to make this part available immediately or have them recall the truck entirely.
The engine the lifters sound and cancel the cylinders and the radio does not turn on and does not work, the air conditioning, windows, lights etc
Tl* the contact owns a 2017 ram 1500. The contact stated that the radiator was leaking. There were no warning lights illuminated. The contact stated the coolant level was drained quickly. The vehicle was taken to gresham chrysler dodge jeep ram (855 ne burnside rd, gresham, or 97030, (503) 743-0444) where the mechanic was unable to duplicate the failure. The vehicle was taken to an independent mechanic where the contact was informed that there was a radiator leak. The vehicle was taken to ron tonkin chrysler jeep dodge ram fiat (16800 se mcloughlin blvd, milwaukie, or 97267, (503) 258-5800) for a coolant fan replacement and diagnosed there was a slow radiator leak. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 38,000.
I bought this truck and brought it home and was going through everything and found out that the oil didnt even reach the dipstick and it took 4 quarts to fill it up. I then checked everything else and made sure it was fine. I drove the truck for the next 3 days on and off the interstate and highway driving. I was attempting to go to my dr.s office in cartersville, ga. And I was going about 55 MPH down the road and suddenly the check engine light came on and the vehicle limped its way to a parking lot to which I shut it off and then started it back up and it seemed good enough to get it to the dealership there and they pulled codes and said that the oil pump isnt getting enough oil and it was less than a quart. It used up 4 quarts in that time. I cant trust this to goto tennessee with this going on. Does anyone else have this problem? This is piss poor engineering on the part of fca to build a engine that uses that much oil and at $9 a quart ill be broke before the end of the month
Tl* the contact owns a 2017 ram 1500. The contact received notification of the federal safety agency campaign number: 19v757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thompsons chrysler dodge jeep ram (126 forni rd, placerville, ca 95667) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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