The contact owns a 2017 Ram 1500. While the vehicle was parked, the contact became aware that the fuel tank strap had detached and was hanging outside of the fuel access door. There were no warning lights illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
2017 Ram 1500 fuel system complaints
Page 2 of 5: complaints 11 to 40 of 130, newest first, as owners wrote them.
While walking to my car I notice my fuel tank hanging down and upon further inspection the front fuel tank strap broke, I took it to a mechanic who confirmed that the strap broke from the frame which has rusted. This is a MAJOR safety issue which can cause serious injury or death. I know this is a known issue for the 2009-2012 models but it looks like this is an ongoing issue.
In November 2025, while traveling at highway speeds, the High-Pressure Fuel Pump (HPFP)—the very component installed to satisfy the Z46 recall—suffered a catastrophic failure. This resulted in an immediate loss of fuel pressure, smoke, and a total engine stall. The failure caused a loss of power steering and braking assistance, creating a severe safety hazard on an active interstate.The vehicle has been at the RAM dealership for over one month waiting on parts for repair.
The contact owns a 2017 Ram 1500. The contact stated that while having an annual winter inspection completed on the vehicle, the contact was informed that the fuel strap was extremely corroded. The dealer informed the contact that the VIN was not included in the federal safety agency Campaign Number: 18V160000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 89,643.
I am reporting a critical safety failure involving my 2017 Ram 1500 with approximately 89,000 miles. The component that failed was the fuel‑tank support system, specifically the frame section that holds the fuel‑tank brackets and strap. The frame in that area had completely rusted through, causing the fuel tank to drop and hang dangerously close to the ground. The failed components are still on the vehicle and are available for inspection upon request. This failure created a severe safety hazard. A partially detached fuel tank poses an immediate risk of fuel leakage, fire, or complete separation of the tank while driving, endangering both myself and other motorists. The issue has been confirmed by an independent, certified mechanic. They advised that the corrosion was so extensive that the frame would need to be disassembled to attempt any repair, which they were unable to perform. At this time, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other official entity beyond the independent mechanic. There were no warning lamps, messages, unusual noises, or other symptoms prior to the failure. The problem became apparent only when I visually noticed the fuel tank hanging lower than normal. Given the seriousness of this defect and the potential for catastrophic failure, I am requesting immediate review and guidance on next steps.
The bracket connecting the fuel tank strap to the frame has broken and left fuel tank unsupported. Extreme fire hazard is fuel tank becomes disconnected or leaking
Unknown. We have owned this vehicle for almost 3 years now and we have had to replace 2 sensors, the cruise control will intermittently no disengage when buttons are pushed or brake pushed, replaced the full pump, sometimes it will lose all power going down the road, HD to replace the fuse box because it was getting and started to melt, it will try to start and will just keep cranking until you slam on the gas, and the rear window leaks every time it rains. We have paid for everything out of pocket and we are still having all these problems and the mechanics can not figure out the problem,but are guessing it the fuel pump or fuel injectors.
The contact owns a 2017 Ram 1500. The contact stated that while driving on the highway at 65 MPH, there was an abnormal rattling sound coming from inside the cabin of the vehicle. There was no warning light illuminated. The contact pulled over to inspect the vehicle and became aware that the fuel tank strap had detached from the corroded fuel tank strap bracket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,332.
The diesel EGR Cooling System prematurely failed on a vehicle with low mileage and repaired at owner's expense. This defect allows pre-heated, vaporized coolant into the EGR system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle fire. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage. Other than noting black residue in the coolant reservoir, there is no warning or notification to the owner that this dangerous condition had occurred, and that their safety may be at risk if not monitored. Previous model years had this same defect and are covered by Safety Recall VB1 / the federal safety agency 19V‑757 Diesel EGR Cooler.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 RAM 1500. The contact stated that after fueling the vehicle up, while driving at approximately 65 MPH, the check engine and low fuel warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank and sensors needed to be replaced. The vehicle was not repaired. The contact believes that the failure was associated with the federal safety agency Campaign Number: 17V434 (Fuel System, Gasoline). The manufacturer was notified of the failure. The failure mileage was unknown.
My fuel tank support strap failed. Just rust I presume I have the larger fuel tank as well. Filled it then shortly after heard a scraping sound.
Unknown
Fuel sensor issues. 100's of complaints on Fuel Sensors and many reported to the federal safety agency. The gas gauge will not work and check engine light on, when checking code it is P0463,that is fuel sensor issue. It is dangerous not to know how much fuel is in tank. Again very common issue on Rams with 40K miles and less. Ram know about all these cases. It is a common problem that is ignored by Ram.
There is an extended warranty on the defective gas tank strap bracket, “X75”. When this part broke it caused damage to my driveshaft and to my fuel tank. The dealer says only the strap bracket is covered. This should be a recall, not an extended warranty. Damaged fuel tanks are a safety concern, and all damage caused by the failed bracket should be covered.
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
I am writing this letter about a vehicle I purchased in November 2023. The vehicle purchased was a 2017 Dodge Ram 1500 Diesel from Rick Chevrolet in Virginia Beach VA. The truck has many defects. The first month I took it back for a leaking tire, broken windshield, oil leak and because it drove funny and I did not know what was wrong with it, but I knew something was wrong. They kept the truck for approximately a week or two. In April I hit a pothole in Norfolk off [XXX] and I didn’t know what had happened to the truck. I left it in Norfolk until the next morning because I could not get a tow truck to come out that night. I had my truck towed to Dodge, Ram and FIAT in Norfolk VA. They told me the Tie Rod, Axle, had broken. The Dealer then, told me that the truck would not align so they sent it to the Collision Center. The collision center told me that the truck had a bent frame and it did not happen due to the pothole. That the truck was a death trap and I need not to drive it that the dealer should not have sold me that truck. I went and talked to the Manager at Rick Chevrolet named Kerry and he said we could swap the truck, but I had to make a down payment of an excessive amount due to my credit. I did not know that this truck was a nightmare and I feel why should I have to pay for someone selling me a truck that can kill me and whoever is riding with me. I bought the truck because they are supposed to be safe. This is ridiculous and the dealership is not trying to help me out of this by putting me in a safe vehicle. I am paying for something that is going to cause me bodily harm or my life, and they want me to pay more to get into a safe vehicle. This truck should not have been sold and because it was, they need to take responsibility and swap me out of this death trap. Can you please look into this matter. The collision center gave me copies of what they did, and what they found wrong with the truck and a picture of frame being bent. The firewall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Clogged particulate filter and catalytic converter No safety issue has been confirmed by a Ram dealer The vehicle has been inspected by the Ram dealer Engine light came on Dealer says the vehicle has to be driven a good distance to clean up the exhaust We only use the truck for short distances.
I was driving my truck and out of no where started to lose speed, pulled over immediately and lost all power. I didn’t drive my truck anymore because I noticed a knocking noise when I was able to get it back on. I contacted mopar and was advised to take in my truck for open recalls because of the High pressure fuel pump seemed to be exactly what happened to my ram. I took in my truck for the recalls, was called three days later and told I needed to replace all 6 fuel injectors costing me $5000.00, recall states high pressure fuel pump has to be replaced along with any damaged fuel components. Dealer tells me high pressure fuel pump was not broken. I know it was failing because of what happened to my ram.
The RAM 1500 fuel tank has a vent tube that breaks off and cannot be repaired. The only solution, per the dealer, is to replace the fuel tank and Chrysler does not have any available with no date for restocking them. The issue is the Check Fuel Cap light comes on and when the tank is full, it leaks gasoline (badly). Upon researching the issue, I found many RAM owners have had the same problem which tells me that there is a design flaw in the fuel tank. A fuel tank should last for the life of the vehicle. Please investigate
the federal safety agency 19V‑757 recall was performed on 06/09/2020. Diesel EGR Cooler started leaking, again. I have a filing that dealer is still using defective part.
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 10 MPH, the vehicle began to make an abnormal sound. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel tank was detaching. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) and the federal safety agency Campaign Number: 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The contact stated that the "engine" symbol illuminated, and the vehicle was able to coast to the side of the road. The contact was unable to restart the vehicle after numerous attempts and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the High-Pressure Fuel Pump had failed, but the dealer did not have the parts available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Dealers have failed to repair the recalls on my vehicle. Have been told by multiple dealers in the area that remedy is not available.With no information to when there will be a remedy. As Ram website says same thing. One recall has been open almost 2 years. Not only is this unsafe, I am paying on a vehicle that isn’t repaired yet.
A recall was received in June, 2022, regarding High Pressure Fuel Pump failing prematurely. “Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.”No remedy was available. Today I received another recall notice for the same issue which said to schedule my free repair. I called my dealership at Winter Haven Dodge and was told they were only allowed to order 1 part per month and they had 15 vehicles ahead of me and he will schedule my repair on my turn. I feel that15 months is an unreasonable length of time to wait since I have been waiting for resolution of this matter since June, 2022.
Fuel Sensor Failure, check engine light comes on, causes to gas gauge to read empty and will disable mileage and remote start. 57,000 miles.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact stated after pulling to the side of the roadway to allow a Fire truck to go by, the vehicle experienced rough idling. There was no warning light illuminated. The contact stated that the failure had been recurring while the vehicle was idling. The vehicle was taken to the dealer, to be diagnosed. The dealer determined that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. Additionally, the contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,700. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact stated that the coolant level was abnormally low. The contact stated that the failure had been recurring. There was no warning light illuminated. The vehicle was taken to the dealer, where the EGR cooler was replaced under the federal safety agency Campaign Number: 19V757000 (Engine and Engine Cooling) however, the failure recurred. The vehicle was taken to a second dealer, Ruge's Chrysler Dodge Jeep (6882 US-9, Rhinebeck, NY 12572), where the EGR cooler and intake were replaced; however, the failure persisted. The vehicle was taken back to the second dealer who informed the contact that no coolant leak was found upon inspection. The contact stated that the coolant level was abnormally low. Additionally, the contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,000. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 60 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the check engine and check electronic throttle sensor messages were displayed. The contact stated that the vehicle then stalled. The contact was able to restart the vehicle after multiple attempts. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact stated that the failure had occurred several more times and he had stopped driving the vehicle. The vehicle was taken to a dealer to be diagnosed that the contact was informed that a hose needed to be seated properly on the air filter. The vehicle was repaired. The contact was advised by the dealer that if there was a subsequent failure with the vehicle, the master mechanic had recommended that the fuel injectors be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
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