The fuel pump quit working, which immediately made the engine die. I was on a two lane road and there was no place to get off the road. There was no prior warning of the issue and there apparently have been no recalls, even though, Ram is very aware of the problem and and in some cases the engines have been damaged due to pieces of metal from the fuel pump getting into the engine. I know of other people who have had the same issue with gas powered Ram trucks and there is a lot of information on the internet. In addition to the safety issues that this creates, I had to pay to a portion of the cost to replace the pump. Part of the expense was covered by an extended warrantee. The truck only had about 47,000 miles on it when the pump failed and apparently that is about average for the failure. Ram should have to recall these units and foot the expense to avoid having dead vehicles in traffic lanes
2017 Ram 1500 fuel system complaints
Page 3 of 5: complaints 41 to 70 of 130, newest first, as owners wrote them.
Truck stalled on interstate was able to continue off interstate once on secondary road truck stalled and shut off. I was able to get it restarted and drive to near by RAM dealership where it has been sitting since. Dealer says the have been unable to get it to restart. The technician believes this is due to HPFP which was recalled over a year ago, parts for repair are still unavailable. Service engine light came on just prior to stalling. I contacted FCA they offered no resolution and stated they will not authorize loaner vehicle for recall issues leaving me with no transportation
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The fuel tank's front support bracket completely rusted out. I was driving and started to hear a very loud grinding sound. The bracket gave way completely dropping the tank almost to the ground and pushing the fuel tank bracket into the drive shaft grinding into it. Luckily it didn't create a spark or wrap around the drive shaft. The fuel tank could've fallen down completely or a spark could've been created from the bracket and drive shaft hitting leading to a fire or worse. There are no other rust points like this on the truck. The brackets seem to be made from a thinner/weaker material which is prone to heavy rust. Vehicle has been in Kentucky most of its life and is only 6 years old. This issue could've led to me being seriously injured or killed. I am unaware if this problem has been reproduced but I am aware of a recall for the same issue on earlier model year trucks by RAM. The vehicle hasn't been inspected by anyone yet as it's the weekend but will be looked at at the start of the work week. There were no warning lights, symptoms or anything leading up to this failure. Everything was fine and then it just wasn't.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact's husband owns a 2017 Ram 1500. The vehicle owner received notifications of the federal safety agency Campaign Numbers: 19V757000 (Engine and Engine Cooling), 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that while her husband was driving approximately 30-45 MPH, he smelled a burning odor. Additionally, the vehicle started sputtering and lost motive power. The low oil pressure warning light was illuminated. The contact's husband was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed. The vehicle was not yet diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000. VIN tool confirms parts not available.
I’m filing a complaint on the recalls already on my vehicle. Neither one of my recalls have been fixed. I keep getting told parts are not available. When ask for timeline I am ignored by the dealers. They haven't even offered at this point to by my vehicle back or give me a vehicle that works correctly. I need some kinda of solution taken care of ASAP.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Fuel sensor failure causing check engine light to activate
While driving home from school with my wife and kids, my vehicle died in the highway at about 55 mph. I almost got rear ended by the vehicle behind me. I was lucky to roll it out to the side of the road without getting in a accident. Had the vehicle towed to a mechanic shop and was informed that the cp4 pump had failed and the whole fuel system was contaminated. I bough the truck 8 months ago, and still owe over 25 thousand dollars on it. This is my daily driver. I can’t afford paying for a broken vehicle. Had to borrow a car from family temporarily to use for everything. I don’t know where to get help with this case. Please help.
The contact's son owns a 2017 Ram 1500. The contact stated while her son was driving 55 MPH, a message advising to stop driving because the vehicle would shut down was displayed. Additionally, the vehicle started losing motive power. The contact' son was able to veer to the side of the roadway. The vehicle failed to restart and was towed to the residence. The contact stated that the failure had occurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that she would be notified once the parts became available. The failure mileage was approximately 180,000.
Mount for gas tank strap rotted and front fuel tank strap came off leaving fuel tank hang down. Luckily did not fall out of truck. This issue has had recalls on other model years but not 2017 which was a carryover model year so don’t understand why not. Could have been a very dangerous issue. Also a very expensive repair. I have never seen an issue with fuel tank falling out of vehicles that are not very old. This truck has only 60,400 miles also.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000(Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the vehicle experienced the failure listed in the recall. The failure mileage was unknown. The VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Manufacturer has not acted in a timely manner to resolve this known defect, FCA recall #Z46, the federal safety agency Recall #22V‑406, which may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning, putting my safety and that of the public near me into peril should I continue to use my vehicle, or depriving me of my livelihood if I do not use my vehicle.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
RE: FCA Recall #Z46; the federal safety agency #22V‑406 Premature High Pressure Fuel Pump (HPFP) failure recall. It's been approximately 14 months since FCA issued its notice for a voluntary safety recall on inspection/replacement of the HPFP for my vehicle and no action has been taken by the manufacturer as of this date. The dealership still indicates that no repair parts are available.
Fuel sensor failure, I can fill the tank and a sound will chime, then the Guage will show that the truck has no gas, this also turns off ECO mode, so now I'm burning thru more gas and not getting the fuel efficiency that I'm supposed to. If I don't track the mileage then I leave myself open to running out of fuel. Very dangerous.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. No warning lights were illuminated. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V‑406). I've been placed on a list in the 80's for when the part arrive.
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
My truck has the Z46 manufacturer recall and the NHTS 22v-406 recall for "High Pressure Fuel Pump failure". No parts are available for repair. the recall states " A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning." I pull my camper to remote parts of the country. my fuel pump, at time to time would make "noises" that had me concerned. I found a reputable Diesel repair shop that had a OEM part that would solve the recall. For reimbursment I needed 1)parts 2)Labor3)taxes4)related costs5)contact info. I submitted all this info to [email protected] on June 5. June 7 I was denied due to "out of warranty" proved I was not. On June 7 I was denied because parts were not covered, I showed them that they were OEM. On June 12 I was again denied this time because they did not like the way the clerk wrote the repair order diagnosis. I told them the dignosis was Z46 NHTS22-v406. They refused compenstion and anymore appeal. I followed all the rules, repaired my truck so it would not be a significant road hazard to me or others and expect compensation of $2210.75. Please help me, and others get compensation for doing the right thing while Stellantis nad FCA "wait for parts"
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Truck has had issues with cranking but not starting consistently since owning. I have had it towed to multiple dealers who say they can not duplicate the issue. I take it home, drive it for a day or two and then it will crank and not start. I have paid multiple diagnosis fees, I have taken video of the issue and the dealer says they can't go by video they have to duplicate it. I have been stranded multiple times and can't rely on the truck starting when I need to drive it. The fuel pump has had a recall for a year now and dealer says they don't have parts to fix it. I am at a loss, there have been no warning light consistently, sometimes the engine light comes on when this happens and sometimes it does not. Dealer can't fix the fuel pump issue and I can't drive the truck without fear of being stranded and towed to dealer for them to say the same thing every time.
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