The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the transmission downshifted unexpectedly. The contact stated that while driving at various speeds, the transmission failed to shift to the intended gear while depressing the accelerator pedal or the brake pedal. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to an auto parts store, where it was diagnosed and determined that the power train and ABS had failed. The contact became aware that the VIN was included in the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,555. VIN tool confirms parts not available.
2019 Ram 1500 driver assistance complaints
Page 3 of 4: complaints 41 to 70 of 73, newest first, as owners wrote them.
The parksense system on the vehicle becomes defective over time. My vehicle does not have parking assistance but I get a chime and screen message that "parksense unavailable" every minute or two when driving. There is also a "service shifter" warning simultaneously. I've taken it a dealer for repair several times and they're unable to address it. Upon searching forums for this issue I found it's unbelievably common. Ram has been unable to repair this issue for ~a year of it happening.
I am receiving a warning light that reads: Service Shifter, Park sense not available, warning with no display, and the vehicle shifts from drive to neutral with a display message to put the truck in Park then shift to Drive while in motion. My safety is put at risk because when driving I have no warning the vehicle is going to shift itself into neutral and vehicles are driving behind me. I have to make a complete stop because I cannot accelerate in neutral. It has happened twice on a busy street in my city. I took the truck to Sierra RAM and they had the vehicle for 4-days and advised they could not replicate the issue. I drove off and immediately the Service Shifter warning came on. This is my second opinion the first dealer Envision RAM advised it is a software issue causing the warning lights to come on. I called RAM the manufacturer and they said to take it to a different dealership, and I did. NO others have checked the vehicle. I tried for RAM to come to dealership, I had a rep assisting me and they declined. There were warning lights coming on first time in April 2024, and I immediately called Envision RAM and took the truck into service. I drove off and the warning lights continued although I took the vehicle twice to Envision RAM they took my money and said it is fixed and it was not.
service shifter, park sense unavailable, auto start stop unavailable warning lights came on ever time truck are in slow speed or stopped. sometimes cancel the cruise control and turn on the check engine light
Service antilock brake system on, told by dodge dealership that the problem is the abs module needs replace. Tech at dealership stated this is a known problem by chrysler but no recall has been issued. Due to this problem the part is on back order. And unable to be fixed at this time. Tech also stated that replacing this part. In the future could have the same problem again.
Quick hard accel (less than 5 seconds), followed by emergency braking, caused the brakes to not respond for more than one second. Brakes would not emergency brake, only had minor stopping force. This occurs on the first time, so brake fade is ruled out. Starting the vehicle, than rapidly putting into gear D or R, while brakes are applied causes vehicle to lurch forward or backward depending on the gear chosen. Movement of over a full truck length is possible. I suspect it's a problem with the logic in the electronic braking. I can reproduce it whenever I'd like, but no accidents have occurred yet.
The touchscreen display is blinking intermittently. When putting the truck in reverse, the rear cross traffic and pedestrian warning system does not work properly, causing a dangerous scenario.
My truck was parked in my driveway for several weeks while away from home, I arrived the water pulling into my floor board and the front driver side and running down the top of my headliner into the back seat, also my belongings and leather seats along with the majority of the interior was covered in mold and mildew leaving a foul odor and it stains. I cleaned it up still has a leak, going back on that my rear driver side tail light started filling up with water causing the tail light and module to go bad, whereas a message would pop up on my dash for blind spot not available service required and immediately afterwards my infotainment Center touch screen would go black the rest of my lights on the controls would flash and the vehicle would default to heat I could not roll my front windows down or control the climate in the vehicle until I replaced the tail light with another module, I'm not sure or it is unknown whether or not the water getting into the cab on my truck or the tail light filling with with water was the culprit, I've had numerous electrical issues with his vehicle and as well problems with the power steering before where it went out on me all together while driving 75 mph on the highway, my brakes did not retract when service at a shop and I had to buy two rear brake calipers and rotors to fix the problem because the Pistons from the automatic park brake which is also controlled by the infotainment Center as far as I understand did not retract and caused my rotors to be eaten away prematurely. If anyone's reading this I have plenty of complaints about this vehicle for the price I paid, if one thing after another from the four-wheel drive system to the traction control to the air suspension all the way to the electronics I fix one thing and something else pops up, I've seen numerous Threads Online where hundreds of people have had the same or similar issues and honestly every single one can affect the safety of the vehicle.
This incident has happened several times. As I back out of my garage, the brakes are violently slammed on and the truck bounces on the springs. It's stops so fast, it alarms me and my passangers. When it brakes, it also makes a loud long screeching noise. There is a TSB out for this issue: 08-076-18. As I back out of the garage, there is no obstacles in the path, I do hear the normal beeping noises as my garage has about 8 to 12 inches clearance on each side of the mirror. I feel like this shouldn't be a TSB, it should be a recall as this could be a safety issue.
The component lights came on advising they cannot be used along with a check engine light. I took it to the dealership, which I have the Mopar lifetime warranty. They hooked it up to the computer and charged 800 dollars for a software update and said it is not covered under warranty unless its a safety issue. All of these systems are safety items installed in the vehicle which I rely upon. It is a safety issue when not in use because of a software update that one must pay for.
Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.
Wire harness is available for inspection Wire harness for rear parking sensors needed to be replaced. Sensors not active which could have caused a collision. Service tech at dealership says they have seen many wire harness failures. Parts have NOT been inspected by any party Dashboard showed need to take front and rear parking sensors in for service
Display in my gauge cluster on my 2019 ram 1500 is intermittent going in and out and lately is completely blank. Without the display I can not use the gauges, see if my tires are low, see how close I am to thing both forward and reverse with the park sense, low fuel light, cannot see the cruise control basically if there's a problem I can't see it because the display does not work I also cannot see current miles on the vehicle without the display.
The radio system Uconnect the backup camera screen freezes in position causing confusion while backing up. My truck has 22,000 miles on it they say it's not covered under warranty and they cannot fix the problem the screen is also delaminating on the radio which causes function of the controls to network and very distracting while driving down the road. Difficulty changing radio stations and the system automatically changes and does things for you it even tries to call SOS for you for no reason at all.
The truck has problems with electrical on and off. Today because driver assistance sensors did not work I got into a wreck.
The dashboard cluster frequently goes blank. This is where I can see the speed I’m driving, if my oil needs to be changed, my backup camera and warning messages etc. this is a complete safety hazard. I went to get my inspection and emissions done and they couldn’t complete it because they couldn’t gather the information needed because the dash was blank. I also see that this an ongoing problem with rams and I’m not the only one, there have been 100s of people stating the same thing. I feel like this is something that needs to be rectified. My car is only 2 years old it shouldn’t be having these major issues already.
My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.
My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.
The instrument cluster often does not illuminate upon startup and as a result, the odometer, speed, parking sensors among other things do not alert me in the display. Some times upon starting the vehicle it starts up fine, other times it does not light up for a few minutes/miles than turns on, or does not turn on at all. There is currently a recall for this same issue "V83" for 2019 Ram 1500's, which is what I own, but I am told that my VIN was not listed in the recall. There is a lot of chatter online with others describing the same issue. I have not taken it to the dealer or had it inspected yet. This issue started a few months ago, is intermittent, but seems to now be happening every few startups.
Digital dash display very seldom lights up so I can't track tire pressure, mileage and warning lights It should light up when the door opens
The contact owns a 2019 Ram 1500. The contact stated that the rearview camera failed to display the image in his vehicle. The vehicle was taken to a dealer where it was diagnosed that the screen was delaminating and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact a case number. The approximate failure mileage was 32,983.
Instrument cluster screen is blank this screen displays basically everything you can think of. When it's blank you're driving blind. It has not been inspected because it is blank. Have filed several complaints with fca. No warning messages------it just simply quit working.
The instrument cluster has stopped working. I am no longer able to view things such as speed, tire pressure, oil life, warning lights and signals and more. This was functioning properly when I bought the truck but recently has gone blank for days and then came back on. It went out again about 5 days ago and has been out since. I have researched he'd online and in message boards and have seen many other cases of this happening with other Ram trucks.
The car is off and the radio turns on by itself. While the car is in motion the airconditioner works occasionally (not very often) and when the AC goes out the power windows go out as well. The warning sensors on side do not work either.
Passenger side tie rod inner end outer separated and upon inspection threads had rusted and they pulled apart in a simple left turn. Luckily it as at low speed, but had just gotten off the interstate at 70 MPH. This could have been a catastrophic accident had it happened on the interstate. Dealership and tow truck driver said they had never seen this on a 2019 vehicle with less than 100,000 miles.
The instrument cluster went black. The parking sensors data does not display. The mileage does not display. The temperature and oil pressure do not display.
Back up camera has gone out. Repeatedly while in reverse; also auxiliary and charger stop working
Tl* the contact owns a 2019 ram 1500. The contact stated while driving 65 MPH, the forward collision automatic braking activated. The contact stated the ABS and forward collision warning lights were illuminated. The vehicle was taken to a local dealer chrysler jeep dodge ram of warwick (185 ny-94, warwick, ny 10990 (845) 986-2021) however, the vehicle was not diagnosed nor repaired. The manufacturer was informed of failure and a case was filed. The failure mileage was approximately 6,000.
On 11/20/20 my ram truck was hit on the right front corner and totaled. We were at a stop light and just started to complete a left hand turn on a city street when the other driver ran a red light, he was issued a citation for running a red light, and was "probably" speeding. We were in a 35mph zone. The air bags failed to deploy. I contacted chrysler and this is part of their conclusion. "the conclusion of the investigation is that the rate of deceleration necessary to activate the air bag system was not present during this accident. A information regarding the air bag system may be found in your owner's manual. For additional facts, you may also want to visit the federal safety agency website: in other words any time you are hit and don't have advance warning where you can take your foot off the accelerator the air bags will not deploy because you can't decelerate. If you don't see the accident about to happen, why would you take your foot off the accelerator and slow down??. This conclusion makes no sense and looks to be an easy out to try and avoid any perceived problem with their air bag deployment system. Thank you*dt*jb*dt*jb*dt
The check engine light has been on several times. I've dropped my truck off at crown dodge of fayetteville and was told on two separate occasions that's everything was taken care of. Today 1 november 2020, I've purchased a brand new $200 duralast platinum battery and it's still being drained by some unknown issue. I received some help outside of the dealership and received the error code p1dr3. I told told that was a dealership code and I would have to return the vehicle to get it resolved. This will be the third time in a months time I would have to be without my vehicle. The first time this is happened I was driving 40-45 MPH and the truck completely shut off!
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