The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.
2019 Ram 1500 transmission complaints
Page 6 of 8: complaints 131 to 160 of 207, newest first, as owners wrote them.
Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety
Transmission falling out of gear when transmission fluid temperature under 100 degrees, error message "Shift to P then to desired gear" on dash when slowing to a stop, puts vehicle in neutral and the driver must shift the vehicle into park then put it back in drive to continue. The vehicle can be inspected upon request. This fault is has put me in danger multiple times a day, more notably when slowing to a stop at a red light, the vehicle was still at 12 MPH on the brakes, the light turned green and I had to pull over or get rear ended. The problem has been replicated multiple times by the technicians at my local CJDR dealer, and with live diagnostics the vehicle produced no error codes. I have contacted Ram Cares and they have said they would elevate it to a STARs case but my service advisor said it would be a drawn out process and said I should just get rid of it if I can make my money back. The vehicle has not been inspected by someone employed directly by Stellantis. The problems first appeared a week and a half after I purchased it.
The contact owns a 2019 Ram 1500. The contact stated while accelerating from a stop sign, the vehicle stalled and the "selector switch" knob went from drive to park then back to drive. The contact turned off and restarted the vehicle, and the vehicle returned to normal operation. The contact stated that the "automatic brake engaged" warning light was illuminated. The failure was intermittent. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission software updated. The vehicle was repaired however, the failure was still intermittent. The manufacturer had been informed of the failure. The failure mileage was approximately 5,000.
I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the D on my shift knob began flashing and a message was displayed on the panel that stated " select the P (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think RAM (FCA) should look into this issue asap.
When I come to a sudden or slow stop either coming to a stop sign or going around a corner or traffic jam on the highway, my truck will sometimes surge and accelerate suddnly before coming to a complete stop. When that doesnt happen the truck will just drop into nuetral and the cluster will display " please shift to park then select desired gear". Its not just annoying but a safety issue since ive almost been rear ended twice and almost t-boned while my wife and 8 year old daughter were in the car with me. I cant moved till i stop the vehicle to put it in park and then back in drive everytime it does it. Its been happening ever since 25k miles and im at 52k miles. Ive take. It to the dealer twice and they daid they couldnt replicate the problem so they couldnt do anything. Then no dealer near me does courtesy vehicles except one 50 minute away from me but they only have two courtesy trucks and they are always out and have no idea when they will get them back and i work out of my truck so i need a truck so i can never schedule an appointment to take my truck in for anything including this issue. I just want my brand new truck to work that im paying $600 month for. I dont wanna trade it in and get stuck on a new loan and more money out of my pocket. This is the most aggravating experiance of my life and no way to reconcile the issue in site. Please help.
Just left my house. Came up to the second stop light, about 4 blocks away from my house , slowed down to stop for the red light when the truck just shuts off. The lights came on in the information center and stated to put the truck in park and restart the truck. There was a red lightning bolt displayed in the info center as well. This is about the 5th time the truck has done this, just stalling and shutting off for no reason. Seems to only do this within 5 minutes of starting the truck after it has been parked for hours.
While I am driving my Rebel the transmission pops out of the driving gear while driving which makes me have no power when on the road. I have to come to a complete stop and put my truck into park and then back into drive before I can take off. Every time this has happened I have almost got hit by other cars with my family in the truck with me. Chrysler customer service rep hung up on me today and said there is nothing they can do about it. My dealer told me they can’t duplicate the problem so come pick up your truck. Not sure what to do, but I know I’m scared for anyone to drive this truck because it can be deadly. DCH Dodge of Temecula Ca sold me this truck I hope they can fix this problem for me. Chrysler has been useless they obviously don’t care about there customers lives. This is my 2nd transmission with only 35k miles on my truck
While driving the truck it will randomly put itself in neutral and the dash will indicate it must shift to P then desired gear and the Gear selector will be blinking D which can only be done by stopping the truck completely. My dealer is unable to duplicate the issue. It has happened 4 times since i,ve owned it new. I have video of it doing it. I see others having the same issue on youtube and on ram forums if you google ram truck must shift to p to select gear. Imagine trying to cross lanes or merge with traffic and have your truck randomly go into neutral.
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Upon braking and downshifting, transmission occasionally erroneously falls out of gear without user input. The "D" indicator around the shift knob and in the instrument panel display will blink. The instrument panel will also display the message "Shift to P then Desired Gear". A drop in engine RPM can be observed before the erroneous shift. The engine remains running and the transmission remains in a neutral state at this time. This can be dangerous when it occurs upon braking for a railroad crossing or yield and merge situation in which I cannot accelerate into traffic or away from an oncoming train. The transmission can be re-engaged only after shifting to P then back to D.
Battery went dead, display showed power steering failure and the check engine light was on. I had the code read and it was P1DF3
Rear Differential began to grind and make noise. Dealer stated could cause failure and lead to crash if not repaired/replaced. Full diagnosis not complete as of this date.
At low speed usually coming to a stop truck shifts to natural dash indicates to "shift to park" once shifting to park and back to drive truck moves normally. The truck has had this happened numerous times. I reached out to ram care and they advised me to have it scanned at a service dealer. I had the vehicle scanned and no issues were reported. Since then the truck had switched gears at low speed to natural and shift to park . This is dangerous and safety is one of the feature of this vehicle and this can cause many issues to safety to myself or other drivers.
I purchased my truck new in Nov 2019. Since then I have had four different occasions where my truck has stalled while driving at low speed or while shifting from drive to reverse. Two of the occasions I was pulling away from a stop and the truck stalled and I was stuck in the middle of the intersection until I put the truck in park and restarted. Luckily there was no cross traffic so there was no danger in this situation but it could have been much worse. The last occasion happened a couple weeks ago when I was moving my truck in my driveway. I shifted to drive and pulled forward then put my truck in reverse. As I put my truck in reverse it immediately stalled. I put it in park and was able to immediately restart it. However, it did have a check engine light on. The next morning I was going to take the truck to the dealer to have the light checked but it had cleared itself and there are no codes stored so the dealer can't do anything.
Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have Vibration.
The contact owns a 2019 Ram 1500. The contact stated upon starting the vehicle, the warning message "Service Axle Wack" appeared on the instrument panel. The vehicle was taken to the dealer who diagnosed that the power train control module had failed. The contact stated that the power train control module was reprogrammed however, the failure recurred while driving. The warning messages "Axle locked" and "Axle Locked, Service" appeared on the instrument panel along with two unknown warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 21,453.
The vehicle has a tendency to hesitate when accelerating from a stop. It is as if the engine is stalling and then recovers. It occurs primarily when the engine is cold but has also happened when warmed up This is a safety hazard because it could leave the vehicle subject to collision form approaching traffic.
Check engine light once for the ALTERNATOR and had to have it towed and replaced with only 37,000 miles on it and took two months to get part and repaired after just buying the truck. Now check engine light came on and it’s the code U11E9 which has to deal with the shutters in the front of the truck
I have owned my 2019 ram 1500 (new) for 2.5 years and more than 30-40 times over this period the transmission gets stuck in 1st gear. The only way, I've found, to resolve is to put truck into park, turn off engine and then restart. It happens when I first start driving and don't notice until the engine "revs" and then realize it is stuck in gear. Had mentioned to dealership when in for repair/service. They seem not to be aware of any reports of this problem. It is random and although can happen back-to-back, it is seldom, so hard to replicate on demand. Not sure the exact dates of these occurrences, as I've gotten use to it, but warranty is come up and thought I better report it.
Vehicle was in motion, gently turning right and decelerating, moving approx. 60 MPH exiting interstate when engine shutoff. Dash display read message to shift car into park. Drive shift knob flashed 'd'. Accessory power remained on. Vehicle was coasted to a stop, shifted to park, powered off, and restarted. Driver accelerated vehicle to merge back into traffic, triggering another engine shutoff with the same condition. After second restart, when vehicle was in park the engine was revved to verify a power limit redline was not being surpassed causing engine shutoff. Ac/radio was powered down and vehicle reached destination 5 minutes away without further incident. Cause of engine failure unknown, all fluid levels/temperatures nominal, no smoke or visual indications of failure on the vehicle.
While driving, the truck loses power as if in neutral. The car is in drive, and the display says something similar to 'in park pick a gear'. I don't know the exact wording.
Tl* the contact owns a 2019 ram 1500. The contact stated that while driving at 10-15 MPH, the vehicle jerked when coming to a stop and while accelerating from a stop. The drive knob shift light illuminated and the dashboard message stated shift to park then shift to drive appeared. The contact stated that the failure recurred four times. The vehicle was taken to coastline chrysler dodge jeep ram (32881 camino capistrano, san juan capistrano, ca 92675) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000. *ln the consumer stated the uconnect and steering wheel controls were not working consistently with an iphone. The right turn signal did not always turn off after making the turn. At startup, the shift into drive was delayed and would clunk and jerk. There was rear end vibrations. The consumer stated while proceeding from a stop the vehicle independtly applied the brakes. The consumer put the vehicle in park then back in drive. The vehicle then continued as normal. The consumer stated this occured on several occasions. The dealer was unable to duplicate the failure.
While driving approximately 15 miles an hour on a neighborhood street the truck displayed "auto park disabled" and proceeded to shut off completely, forcing me to pull over and try and turn the truck back on.
Transmission automatically disengaging on it's own while driving at speed of 30-40mph. Vehicle was being driven in rush hour traffic for at least 25 minutes at the approx speed on highway. No snow, transmission was in 2wd entire time. This has happened multiple times now with the vehicle. No errors were displayed, vehicle was already taken in to dodge for repair with no faults found. I contacted dodge and they did not believe me. I now have video proof of the truck and witness of the truck disengaging the transmission on it's own. I did not manually change anything. I have one other video from my passenger that I did not upload this is the second time I've reported this but the first with actual video evidence https://www.facebook.com/wesley.goad.94/videos/5831564673527699 https://www.youtube.com/watch?v=fdpgq0z1ags
Tl* the contact owns a 2019 ram 1500. The contact stated that while the vehicle is placed in park, the vehicle jerked forward without warning. The vehicle was taken to the dealer arrigo dodge chrysler jeep ram sawgrass (5901 madison avenue, tamarac, fl 33321, (954) 379-2040) where it was diagnosed that the transmission software needed to be updated. The vehicle was repaired. The failure recurred four times however, when the vehicle was brought back to the dealer, the technician informed the contact that the driveshaft needed to be replaced. The driveshaft was replaced twice. The manufacturer was notified of the failure and provided the contact with a case number. The contact was informed of the federal safety agency campaign number: 19v324000 (power train) that was a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 17,000.
I was driving in the city in traffic. I was accelerating at about half throttle or less, when the gas peddle went all the way to the floor (full throttle). The truck accelerated out of control, I tried lifting the gas peddle with my toe and it kept going straight back to the floor. I was braking and trying to not crash. I was able to change into an empty lane and get the truck to come to a stop. When the truck was at a stop the gas peddle remained all the way at the floor. I lifted the pedal several times with my toe and it would fall back to full throttle. I shifted to park and the peddle returned to its normal level. After this happened the truck will not go any higher than 4th gear now and got towed to the dealership.
While driving (in motion in the city) car randomly put itself in neutral the drive light blink and error message on dash board stating put the car in park and back into drive. While stopped car and foot on brake randomly the engine revs and lunges forward.
Transmission would not come out of lower gear while driving on city street. Had to pull off street, put into park then back into drive then it seemed to function normally again.
The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features.
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