The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.
2019 Ram 1500 visibility complaints
Page 2 of 4: complaints 11 to 40 of 79, newest first, as owners wrote them.
Rear back glass frame is not sealed and the water is getting in truck doing cold morning the windshield get so much condensation witch would freeze inside the cabin soaking the dash and floor front and rear all coming from the problem of the back glass the frame that surrounds the glass has fracture point , warranty won't cover the repairs needed
Multiple times when placing the vehicle in reverse, review view camera screen shows distorted view or 'camera system not available' and blue screen. Have taken to dealer regarding issue multiple times, issue unresolved by component replacement in kind. Have researched online, found this is a common problem with Ram DS vehicles. Have tried online "tricks" to repair - they work temporarily then problem returns. Have been dealing with these issues for several years, very troublesome especially since I have small children so rear visibility when backing is critical.
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Rear window is leaking, above the sliding glass portion and allowing water inside the cab and onto the seats that can cause mold.
The AC was stuck on hot and would not defrost. Dealership said the blend actuator door needed replacement. Unfortunately this cost is 1700. In addition to this, the fuel line or gas tank keep clicking and stopping when trying to fill. This has been intermittent since we purchased vehicle. In addition, our infotainment center was hacked, someone was changing our settings repeatedly. Dealership refused to fix
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the rear window fractured. The contact stated that there was a large crack on both sides of the rear window. The contact stated that there was no impact to have caused the window to crack. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
I have a 2019 Ram Laramie and one of the power side view mirrors no longer works as it should because the plastic gear or the motor is broken. When you google the problem it seems to be a very common problem among RAM truck owners is typically occurs because the plastic (instead of metal) gears fail. This issue is a health and safety concern for the driver of these trucks with a broken mirror, other drivers on the road, and pedestrians. When the plastic gear breaks the mirrors so not stay in place as they should so when you go to look in the mirror the view/angle might be off (i.e. the mirror won't show the view that you set it to show because the mirror moves around due to the broken gear). There should be a recall on plastic gears to replace them with a metal gears.
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, it was discovered that the windshield was fractured. The contact stated a large crack displayed on both sides of the windshield. No known impact occurred to cause the cracks. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.
I was driving my 2019 Ram 1500 Bighorn (60,000 miles) when the wiper blades came on and every possible warning light and error message came on in my truck. I was able to pull over before i crashed. The wipers and warnings lights would not stop, and after that the vehicle shut off by itself. Before this incident the car was taken to University Dodge in Plantation, Fl with a concern of a couple of lights on in my dashboard and to complete a recall, car was given to me after a week and they said everything was fine and the computer was re-setted. A week after, this nightmare happened... and once again I took the car to the dealer, this time they told me that they had to replace the battery and one of the sensors. Today i picked the vehicle and after 20 minutes driving, all the lights came on again and this time the car don't shut off but lost power in the middle of the road putting in risk my life and the car drivers life next to me. After 3 visits to the Dealer this issue is not being resolved.
Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.
The side view mirror motors/gears malfunction and intermittently fail to hold the mirrors in position when driving after the have been folded in them back out, either manually or electronically.
My windshield wiper speed slowed down then stopped in the middle of my windshield and stop working completely when it was raining. I had to pull over and wait for the rain to stop so I wouldn't cause an accident. I know there is a recall on the ram 2500 and 3500 hundred. I was wondering if the recall expanded to 1500 built around the same time?
The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, the contact became aware that there was water leaking from the driver’s side rear window. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed; however, the dealer inspected the vehicle and confirmed that there was a water leak coming from the driver’s side rear window. The dealer suggested that a Glass repair facility be contacted for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,458.
Rear Window seal and Fin on top of roof failed causing large amounts of water to enter the car cabin flooding the floor around electrical components under passenger seat area and elsewhere,Floor was sopping wet many times before I found out there was a rear window problem.I fear since I live in tropical Florida Mold may be growing under my carpet ,plus we had a bad smell like nasty old cigars in the cabin when we get in ,No one smokes in my family..I took it to the dealer for repair who stated yes we know about it ,it is a common problem and we can fix it but it is not covered under warranty,I paid $183.84 to have the dealer repair my leaks as I was concerned about a fire from electrical wires shorting out.After they fixed it there repair causes water to flow from the dirty roof down the back of my rear tinted window causing me a loss of visibility out my rear window unless i climb in the back of my truck bed and clean my rear window regularly. Which is very hard for a [XXX] man who has had a spinal fusion to do .Because this repair they made fills in the water channel that moves the water to the sides of the windows and off the truck sides ,it now flows like niagara falls over the back of my window from the top of the roof causing a constant dirty window that blocks my vision on a tinted window worse than a normal window and is a safety hazard .The window was designed to channel the water to the sides to prevent that problem and keep the window clean and clear. it is very irritating to check your rear window when backing or looking to see if anyone's back there where the camera does not show and as your driving down the [XXX] and trying to change lanes at 70mph with a filthy tinted rear window its dangerous. I have not been reimbursed from the Manufacturer for the dealer repairs to my window after i sent in required documents to be reimbursed as stated in there letter to me that also extends my warranty on this. its been 9 months now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.
The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, the windshield wipers were activated, and the passenger’s side windshield wiper arm started striking against the hood of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in the federal safety agency Campaign Number: 20V208000 (Visibility). The dealer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 62,500.
The sun visor fails to stay secure and falls from its mounting post - obscuring vision. My driver side did this while under warranty, and was replaced. The passenger side is now falling. Online forums indicated it is a common problem others have as well. Other posts on such forums indicate that dealers know this is an issue and have replaced them out of warranty because of this. I called and reported this to the dealer that did the first repair (covered by warranty) and they said it is no longer covered. I have not had my vehicle inspected for the failure. There are no warning lights or sensors indicating the failure.
Merging onto highway at approximately 65 MPH, the sun was bright and I moved my driver’s side sun visor down and started to move it to block the sun from the driver window. The visor fell off and hung by only the electric wires. The visor hung blocking my forward vision as I merged at high speed I had to take my hand off the steering wheel and physically hold the visor out of my field of vision until I could safely exit the highway and park on the shoulder of I-5. I was able to push the visor support arm/rod back into the ceiling and hook the end back to the visor snap hold. The passenger side visor broke in the same fashion last summer and repeatedly falls out if the passenger attempts or use the visor. I’ve check web sites and see many others reporting the same safety issue. Very fragile plastic part.
Trim cracks around rear window, allowing rain to come inside while driving, this creates a mist that is detrimental to driver safety. Water gets onto inside of windshield and in the drivers face. Needs to be addressed before someone gets blinded by the rain mist and unable to see safely.
Rear window has a defective frame that cracks. These cracks allow water into the cabin of the truck where electrical components are located.
2 Issues to go over: 1.) The rear defroster. My defroster has failed on me twice. First time I had it repaired, second time they were going to charge me the same amount for the same failure. I had it repaired by my local auto shop, So it has not been touched by a manufacturer technitian. No warning to it at all. I only noticed it once I had ice covering my rear window and could not defrost, elimitating any center rear view completetly. 2.) The Main issue is the side view mirrors. They are automatic mirrors with a button on the interior to open and close them. From what the Dealership has told me is they use plastic gears to control the mirror operation. And they tend to get stripped out, this happens so often that there is a 6 month backorder on these parts. The safety issue arrises when I am driving down the road at either highway speeds or if there are large wind gusts, my side view mirror will close on me, because those gears holding the mirror in place has stripped so it just closes due to wind pressure. I have to stop the car, get our and reposition the mirror or else I have no visibility from the side view mirror that closes. This is a massive safety risk as I am unable to see to the left OR right of me if my mirror collapses shut. And the fact that this happens to so many vehicle that I cant get the parts to fix it for at least six months in unnacceptable.
Our defrost system on windshield is only working on one side. First things first, the Vin number and the picture listed does not match our vehicle so I will be calling the the safety line to get it fixed. When googling the Dodge recalls. It popped up as a recall but I guess it’s not on our vin number dodge yet? Then the truck automatically started smelling like antifreeze. When driving it sometimes loses power to the gas pedal and starts to slow down! The back windshield started leaking the same day as the defrost malfunction. There is no dash signal when there’s low air in tires….. And depending on speed of the dodge started making like dying whale moaning sounds. When turning the truck off, it stops for a minute, but then it starts again. This truck only has 50,000 miles on it and it should not be tearing up this quick as it is. When pushing the push start on and off, it always goes into a cc mode instead of turning off Last but not least the gas tank is malfunctioning when you put the gas pump into the tank I think the gas is leaking out and you have to constantly reset the gas pump handle. Also, the tailgate is getting stuck and you cannot open it. I’m afraid it’s going to come open when driving. Thank you for your time. Hope to speak with you soon. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2019 Ram 1500. The contact stated that after the vehicle was started, all the windows were wet. The contact then stated that while attempting to turn on the defogger, there was a ticking sound. The contact stated that she noticed water was leaking on the inside of the rear window. As a result, the condensation caused the rear seats to remain wet. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the federal safety agency Hotline for assistance. The failure mileage was approximately 42,000.
The contact owns a 2019 Ram 1500. The contact stated that rainwater had leaked into the vehicle from the top seal around the rear window and into the rear brake light wiring harness. The contact was concerned about an electrical short due to moisture leaking into the wiring harness. The cause of the failure was not yet determined. The local dealer was notified of the failure; however, the manufacturer was not yet notified of the failure. The failure mileage was 55,000.
The contact owns a 2019 Ram 1500. The contact stated that while using the power button to close the side view power mirrors, they folded inward and touched the window. The mirrors continued to make an abnormal clicking noise. The vehicle was taken to the local dealer where it was diagnosed that the gear on the passenger’s side mirror needed to be repaired. The vehicle was repaired but the failure persisted. The driver's side mirror was making an abnormal clicking noise but was not diagnosed or repaired. There were no warning lights illuminated. The manufacturer was not contacted. The failure mileage was approximately 4,000.
My drivers side sun visor is broke and keeps falling down in front of me while I'm driving causing a serious safety hazard. This is an event that happened, My Wife and 2 other friends are driving from phoenix to LA. the sun visor has broke at the pivoting point in which it holds up the main weight of the visor (not the spot where you would click it into) as we are driving the visor randomly comes out and falls down enough to block my vision and startle me only thing hold it up is the wire connection. this keeps happening which makes it very difficult to drive. in addition I'm now unable to block the sun from blazing into my eyes while driving at sunset and sunrise. I'm also filing this complaint because while searching online for a fix I noticed that there are a lot of people having the same issue so I'm trying to bring awarness to the problem
Over time, the folding mechanism of both side mirrors have deteriorated to the point that the mirrors move with wind resistance while driving. The side mirrors need to be constantly adjusted while driving to maintain visibility. This is a widely recognized issue among Ram 1500 owners.
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Known manufacturer defect in rear sliding window plastic frame that cracks and allows water to enter into the rear cab of the truck. This leads to wet seats, headliner and carpet. If undetected or not corrected this could lead to mold growing behind the rear seats. This also is causing rust on the bolts that hold the rear seat in place. It also affects the various electronic controls that reside behind the rear seat. If those controls short out and sizable the truck while it is traveling down the highway this could lead to a fatality. The FCA is NOT repairing is issue after the 3 year/36,000 mile warranty or if the vehicle was purchased (and registered in Canada and then resold in the US).
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