Vehicle randomly says "shift to park" after making soft turns like going in a uturn under a bypass . Once the speed drops under 5mph, the truck then puts vehicle in park, and turns off. Dealership could not find the problem. Mechanics are unsure. Ongoing for 3 years. Very unsafe.
2020 Ram 1500 driver assistance complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
ABS & service electronic brake system constantly going off. Known issues with faulty ABS module on braking system which at times can malfunction while braking or driving.
The contact owns a 2020 Ram 1500. The contact stated that when the vehicle was shifted into reverse(R), the back over prevention camera failed to show an image. The contact stated that the "Camera System Unavailable" was displayed. The contact stated that the failure was a constant failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 22V638000 (Back Over Prevention). The failure mileage was approximately 52,000.
Driving in moderate traffic, truck forward collision warning triggered and emergency braking engaged with no forward risk of collision. Traffic in front was accelerating, not decelerating and no risk of emergency collision existed. Incident did however nearly lead to collision from behind as brakes were slammed on fully to an emergency stop. Wife and I were both in the car and neither of us saw any reason whatsoever for the event to be triggered.
The contact owns a 2020 Ram 1500. The contact stated that while starting the vehicle, the passenger's side windshield wiper and the rearview camera were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.
The BSM service notice triggered a shut down of all controls associated with front windows and climate control. The UConnect system shuts down completely and the climate system defaults to defrost with fans going to max and the heat turned up to Maximum temp. With front windows control disabled you are unable to lower or raise windows and with Uconnect shut off there is no way to turn off the heat. This takes place while driving. You are literally cooking inside the vehicle The BSM service light came on to indicate service needed on a sensor located in the tail light assembly. That notification triggered the electrical malfunctions of the other systems. After sitting for 12 hours the truck systems would reset. As soon as I started driving the same sequence of events would take place again. I repeated this every day for 4 days while waiting to turn this into a dealer for investigation and repair.
Driving 60 mph down the highway in North Dallas, no vehicles around me in close proximity, went under an overpass, the truck braked severely, no skid but a very abrupt slowing to 10-15 mph, if anyone was behind us, it would have caused a major wreck. Pulled over and turned off the front collision warning system until I could get it reported. The message it flashed on the dash was unknown object encountered. I have not taken it back to the dealer. No police were called because there was no accident, just very scary.
The contact owns a 2020 Ram 1500 Limited. The contact stated that while driving at 20 MPH, the automatic emergency braking system activated without warning. The wheels seized and the vehicle crashed into a guard rail. No air bags were deployed upon impact. The contact later received medical treatment for injuries sustained to both hands and the right leg. There were four other passengers in the vehicle with unknown injuries. No police report was filed. The vehicle was towed to the dealer, where the manufacturer sent an investigator to inspect the vehicle. The investigator found no fault with the computer system. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 30,000.
I have taken my vehicle to Ram dealer letting them know the Forward Collison Warning (i.e. 'BRAKE' to show in display and brake if I don't) is not working. Both time they said it was working and basically showed me the front sensors setting. I have tried to test this on the road and almost rear ended three cars: 1) speeding up when car in front is at a traffic light, 2) accelerating to 65 mph coming up on a slower car, 3) coming around a curve on a two lane highway with car coming in opposite direction. No warnings at all. My Honda Pilot shows the warnings in each of these cases. So I went back to the dearler and explained that on the Ram forum, https://www.ramforum.com/threads/anyone-else-with-a-fcw-forward-collision-warning-problem.142051/page-3#post-2623613, other drivers have noticed same thing. My RAM is a 2020. I saw where someone with a 2019 has same problem. Also showed the dealer the youtube video, https://www.youtube.com/watch?v=7SE3irp18ts, so they knew what I was talking about. They told me they don't have any way to test FC. I told them I didn't understand how the FCS is not working when the ACC is working perfectly. This was noted as well in the Ram forum. This needs to be fix immediately if it was discovered on 2019 vehicles: 1) before someone is badly injured because the FCS doesn't work, and 2) I paid for this safety feature and should have it.
Backup camera is not working suddenly and proximity sensors neither
Backup camera stopped working, just a black screen shows up. Also, the side mirrors both hit and rub the driver and passenger windows when folded.
The contact owns a 2020 Ram 1500. The contact stated that while reversing the vehicle, the back over prevention camera ceased and the brakes locked up without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was informed to deactivate the safety device. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,200.
Tl* the contact owns a 2020 ram 1500. The contact stated that while attempting to activate the collision avoidance system, the system failed to operate as designed. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer champion chrysler dodge jeep ram, inc. (907 s clinton st, athens, al 35611, (256) 262-3133) however, was not diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,185.
Purchased 2020 ram limited on july 14, 2020. Msrp was $70,355. On july 16 was traveling on I-15 when all traffic was stopped in front of me. I was traveling over 70 MPH. I applied brakes and nothing, didn't even slow me down. To avoid colliding with any of the stopped cars I left the roadway and drove onto the shoulder and into the bar ditch. Took me approx half mile to get stopped. Stopped by going up an exit. When I finally stopped, I was terrified. I checked brake pedal for obstruction and it was clear. Being an average common citizen, no matter new or used vehicle, we expect the vehicle to stop when we push on the brake pedal. When it does not it is terrifying. Vehicle had approx 500 miles at the time. Over $1700 damage to my new truck. Forward to december 29, 2020: went to my local post office, pulled into parking space, again, no brakes. However was going very slow (5 MPH or less. Crashed straight into brick building. Absolutely no response from brakes nor did the "auto stop" engage. Over $5000 damage to truck and $???? Damage to building. Forward to jan 1, 2021: pulled into parking lot, tried stopping, again no brakes. As it was a holiday and the evening, not many cars in parking lot. Was able to stop with aid of parking brake. Has been to local dealer, I told them to keep it as long as needed and drive as much as needed. They kept it for one week, said no codes on computer, drove 8 miles said nothing wrong. Have not driven for 2 months (scares me). Awaiting another dealer (next closest 250 miles away) to pick it up to check it out some more. Vehicle now has less than 4000 miles. Absolutely no support or help from ram. Been fighting with them for 2 months. Have gotten nowhere! I'm not a rookie, have bought and owned between 75-100 cars in my life. Never a problem with a dealer or a manufacturer, until now!!! See also 11397598
Hot smell in cabin when using 4x4 mode navigation system is not accurate, shows me on roads I'm not. Speed sign recognition either does not work or is very inaccurate. Traffic jam updates never happen. Lane keeping system displays message to place hands on wheel. Then turn off. My hands are on the wheel, it still deactivates itself. Vehicle has sort 8 weeks in dealership, they can fix it
I was driving on I-15 between cedar city, ut and st george, ut. Driving approx 75mph when suddenly traffic was stopped in front of me in both lanes. Applied brakes with absolutely no results. Drove off of paved portion of highway to avoid hitting stopped cars. Vehicle had less than 500 miles on it and I had owned it for 3 days. Finally got vehicle stopped approx 3/4 mile down the road. Approx $1700 damage to vehicle. Approx 5 months later I pulled into u.s post office to park. Brakes again failed and I hit brick building at approx 5mph or less. Approx $5000 damage to vehicle and uncertain of dollar damage to p.o. Building. Three days later I pulled into ma parking lot, brakes failed again. I was able to avoid any parked cars, mainly because parking lot was almost empty. I was able to use emergency brake to stop it. The following monday I took it to stephen wade dealership. They had it for 5 days, checked for codes, drove it approx 8 miles and told me to come get it. They could find nothing. Factory customer care told me to take it back to dealership. Called for appt and was informed that due to safety problem and accident, they would not touch it. Called ram customer care back, told them dealership refused to look at it. Customer care said to take to another dealership. Next closest dealership is over 120 miles away. They said dealership has right to refuse to work on it and then told me that ram factory tech gave orders not to touch it. Now I have a ram truck with brake problems that neither local dealership or factory tech will accept to work on. I have a $70,000 msrp, 5,400 lb "paper weight". No help from factory. Truck does not have 4,000 miles and apparently the factory warranty is worthless. See also 11402784
Tl* the contact owns a 2020 ram 1500. The contact stated that while operating the vehicle, several of the safety features failed intermittently to function as designed. The contact indicated that while operating the vehicle in reverse, the back-up camera was inoperable. Additionally, while driving, the automatic emergency braking system activated inadvertently causing the vehicle to stop without another vehicle or object being nearby. The blind spot monitoring system would failed intermittently. The contact stated that while reversing the vehicle with the door opened, the safety feature would not stop the vehicle and the auto parking feature would not properly park the vehicle. The vehicle was taken to the local dealer lenoir city chrysler located at 1206 e broadway st, lenoir city, tn 37772 who replaced the infotainment center and updated the software however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 100.*dt consumer stated this is the second time it has recurred.
Too bad I can only mark 3 areas when there are many more. Following safety systems and driver aid either don't work or work sporadically: forward collision, rear collision, lane keep, auto high beams, rear cross traffic alert, rain sense wipers, navigation, voice command, parking gear, front and rear camera, memory seat easy entry ( doesn't go back to correct position), hot smell if use awd setting. Infotainment system totally malfunctions. Truck been in 7-8 times for problems, there over 2 weeks on 2 visits, radio replaced. Still having all problems. Been going on since new, over a year ago. Has had numerous ram upgrades at dealer and over air. Never know if safety systems are going to work or not. Have lost all trust in this vehicle. Will being backing up and brakes lock up as if rear sensors have detected something when there is nothing. Rear detectors turn off by themself. Cameras stay on. Nav cursor shows on map 6 miles away from actual location. Basically all electronics work sporadically. Happens in motion and while not in motion. All glitches blamed on electronics in infotainment system according to ram. Put truck in park and continues to roll forward. Opening door is supposed to engage emergency brake. Does sometimes and other times does not. With this many electrical problems I'd hate to be in an accident, probably the air bags don't work. Periodically go to start vehicle and it's dead. No chargers are plugged in it anything that should drain battery. Now carry a jumper box after I waited over 2 hours for ram roadside service.have asked for repair orders but haven't been given them. Have noted every glitch with ram customer service via email. Case is open. Nothing gets done.
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