The contact owns a 2021 Ram 1500. The contact stated that an Over-the-Air update was been performed on the vehicle overnight and the following day the battery was drained and needed to be replaced. The contact drove another vehicle to an independent mechanic and purchased a new battery. After replacing the battery, an error code for a firmware failure was displayed on the instrument panel. As a result of the message, the radio module became defective, and the back over prevention system failed to operate as needed. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not yet repaired. The failure mileage was approximately 50,000.
2021 Ram 1500 driver assistance complaints
Page 2 of 4: complaints 11 to 40 of 85, newest first, as owners wrote them.
The contact owns a 2021 Ram 1500. The contact stated that upon starting the vehicle, the ABS and ECS warning lights illuminated. The vehicle was taken to the dealer. The contact was informed that the VIN was not included in a recall related to the ABS. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Mine was flickering the 115v cargo outlet and the radio was Turning on and off… blind monitoring system, Cap applying the brakes, automatically thinking something was in front or behind me
THE VEHICLE STARTS BUT WILL NOT ACCELERATE, and the necessary replacement part is still unavailable. I was informed that the manufacturer does not have the part in stock and that it needs to be manufactured, with an estimated arrival date of July 29th.
The contact owns a 2021 Ram 1500. The contact stated that while driving on the highway at 70 MPH, the electronic stability control system warning light illuminated. Upon depressing the brake pedal, the contact noticed a mushy sensation and a significant reduction in braking power. The contact proceeded to use the brakes on the trailer to be able to slow the vehicle. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the ABS had failed, and a software update was needed. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); as a possible cause for the failure; however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
While driving on the highway with cruise control engaged, the system became stuck and would not disengage. I attempted to cancel cruise control using the button, tap the brakes, and shift to neutral, but none of these actions worked immediately. The truck continued accelerating beyond the set speed, putting my life and the lives of others in serious danger. I eventually regained control after repeatedly braking and forcing the truck into neutral, but this was an extremely dangerous situation that could have resulted in a fatal crash. To my knowledge, there were no warning lights or messages before or during the incident. I have not had the problem confirmed by a dealer yet, but I contacted the manufacturer (RAM customer service), and they instructed me to take the vehicle to a dealership for diagnostics at my own expense. This appears to be a serious defect in the cruise control or throttle system, and I am requesting a formal investigation.
On [XXX] at approximately [XXX] in 35 degree weather I finished refueling My 2021 Dodge Ram limited Hemi Etorque at conserve fuel in buellton Ca . Another car was at the pump in front of me so I put the truck into reverse to back up from pump and exit . When truck started in reverse it felt like the Emergency brake automatically engaged itself as it made a loud brake rubbing sound in and completely stopped very quickly . This seemed very harsh on the vehicle . I had a current safely recall fixed for software update on 1/20/25 at crown Dodge Chrysler Jeep and Ram in Ventura Ca. I was recently rear ended and have whiplash and this agitated my neck more as it was so sudden with no warning noises or alerts on dash . When I drove to nearest ram dealer in Santa Maria I was told they where to busy with no mechanics to look at truck and to take it back to Ventura service who did safety recall and never provided me what work was actually done to truck . This is a huge inconvenience as i to drive 45 mins south or one hour north to get to dodge dealers .just purchased this used truck last Saturday not knowing about this issue and software effecting vehicle . I will try and contact gas station to see if this was captured on outdoor surveillance cameras . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I just purchased a new truck on Friday and was told on car fax it had a open recall .On 1/20/25 around 0835 I arrived at service entrance and was not greeted or checked in after being told I would be charged a diagnosis fee for a very important safety recall related to ABS . I would like this incident investigated as it jeopardizes my and my family safety . Also told him the truck was under warranty and the wireless charging for phones was not working and got bring it back to where you bought it . I requested his supervisor and he walked away and acted like he was on the phone . This is my only local dodge dealer and now forced to goad hour south to get this fixed . I took a card because service manager never came out to address me as customer this dealership needs looked into .I think I was also discriminated at for being Caucasian as both service techs are Hispanic info email of service manager from card is Location of Dodge dealer . The person that wanted to charge me avoided me asking his name but had long curly hair and younger thug attitude guy . Also was told to leave after like anyone would be upset of a safety recall that are free and being told I would be charged. I’m requesting an investigation into this matter and or pursuing legal action . I know it’s a federal holiday and I have a 3 day weekend but hope this matter can be addressed soon as this is not right . Thank you . New Century Motors of Santa Barbara 300 Hitchcock Way Santa Barbara Ca 93105 [email protected]
Steele North Star texted me about a Recall for ABS module on my RAM truck. “Steele North Start CJDR - Service Hi [XXX] , this is Steele North Star Dodge. We are contacting you to let you know that there is a recall on your 2021 Ram 1500. This recall is for ABS Module Configuration. We would love to take care of this recall for you free of charge! We would also like to offer you a rental covered by Chrysler while we have your vehicle in service for the recall. Please contact us back at 210‑341‑2251 or you can reply to this text message and we can get you scheduled. Thank you and have a wonderful day!” I called for appointment they said they would call me back on Thursday but didn’t. Then when I called them the next day today Friday they said they wanted to charge a $10 admin fee but I said their text said repair would be FREE so when I questioned & said I didn’t feel a charge is fair then they refused to schedule repair & told me to take my truck to another dealership. Steele is my closest dealer. They lied about a free recall repair expecting people to pay a $10 admin fee. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control - ESC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Just driving normal condition and speed all of a sudden my car jam or brake on it’s own, causing a quick sudden jerk and almost getting hit from the back. All of my front sensors and back sensors was shut off at this time.
Rear Tail light assembly is faulty and allows water intrusion which affects the blind spot alert to send alert that service is needed. When this happens it causes the entire infotainment area and dash to begin flashing and going haywire. Nothing works. Windows will not respond or go up or down. Speedometer is not present at all. This happened to us while on a highway which was quite alarming. The blind spot alert is tied to the whole computer system for the truck so when this fails it affects everything else. Upon taking to dealership we were told Ram is aware of this issue and has changed the design of the newer tail light assemblies including better weather stripping to keep water out. So they admit there is an issue but will not cover replacement of the faulty part and instead quotes almost $2000 to fix this. We called Ram directly at 800‑334‑9200 to lodge a complaint and inform them that this is a serious safety issue. Case #[XXX] was opened. This problem is not limited to just us as a simple google search of “blind spot alert ram truck “ yields hundreds of people who have and are experiencing this same issue. It seems a recall should be issued to address this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact stated that while driving 40 MPH, the contact stated that while depressing the brake pedal, the brake pedal felt spongey as if the brake fluid level was low. The contact continued to drive the vehicle normally. The contact stated that while attempting to trade the vehicle, the contact was informed that the VIN was included in the federal safety agency Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 35,000. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control - (ESC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control(ESC)); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact stated that upon using an OBD reader to scan the vehicle, the contact retrieved diagnostic trouble code U0415, which indicated an ABS failure. A Canadian local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Ram continues to refuse to implement a fix for Recall 24V‑653. The ABS disabling the Electronic Stability Control is extremely dangerous and renders my truck unfit for its intended purpose. Additionally the failure to implement a fix has made it impossible to sell or trade in my truck fir it's full market value.
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number:Â 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the electronic stability control, the anti-lock braking system (ABS), the anti-slip control, and the check engine warning lights were illuminated. The messages "Service Vehicle" and "4-wheel Drive Failure" were displayed. The front wheels of the vehicle seized, causing the vehicle to start pulling to the left. The vehicle was taken to the dealer, where it was diagnosed. The dealer replaced the wheel speed sensor; however, the failure persisted. The vehicle was taken back to the dealer, who confirmed that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC)) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Several times I’ve been backing up and for no reason the truck jerks to a stop and some kind of alarm or buzzer goes off and it jerks to a complete stop even when I’m not close to anything.
The contact owns a 2021 RAM 1500. The contact received notification of the federal safety agency Campaign Number: (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
After changing the battery, my truck was affected by a computer malfunction which caused my ABS, forward collision detection, electronic stability control and other systems to not work and indicate trouble in the dash. I took it to the dealer, and they charged me $205 to reprogram the computer. These are all symptoms of recall 85B, but my VIN is not in the affected list at this time. I believe the list should be expanded and that I should receive a refund from FCA for the repair work that was completed.
>Refer to investigation PE24018. For reference recall 23V‑265 was performed on this truck. >This incident was before the recall work, and it was mentioned to my dealership. There have been no additional incidents. >Driving on a rural road at about 30mph. I slammed on breaks to avoid contact with animal. My vehicle went into park, emergency break activated, and engine turned off. I was able to restart vehicle. >There were no safety issues at the time >I don't have any information about warning lamps or messages other than noting my emergency break was engaged.
When slowing down for a traffic light vehicle salled and e-brake was automatically engaged, Also happened when making a slow right hand turn, Has happened twice so far. Both times tok into dealer and it could not be reproduced. No warning for it happening and all software was up to date,
Computer concern - caused the battery to be completely drained during the night, after a jumpstart the vehicle has multiple system errors. stability control, ABS , and both front and rear collision error. states need servicing. Unknown what caused battery drain and errors. Battery was checked no issues. Others have posted same issues with their 2021 Ram 1500 with e torque.
Multiple times now I have been stopped at lights/stop signs and when I start to drive again my truck automatically engages the parking brake on its own and I can’t move, the truck then shuts down. I have to pull the parking brake switch, while pushing the brake and turn the truck back on multiple times before I can get the truck to move again. I have almost been hit in traffic when this happens.
During cold rainy wether, water leaked in through rear sliding glass window and fried the BCM, which caused a complete shut down of all systems. I was not driving the vehicle at the time but if this had occurred while driving this could have ended in a catastrophic accident. In researching this issue, many ram vehicles have experienced this and/or similar issues including the vehicle stalling while in operation. When this issue occurred,, there were no warnings or prior indications. Additionally, water was found inside the passenger compartment. Also, the vehicle could not be manually placed in neutral so that it could be moved for towing. The tow service had to slide the vehicle onto tow trailer with sliders placed under the rear wheels. The was then vehicle towed to a FCA dealership.
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