See attached document for complaint.
2025 Ram 1500 driver assistance complaints
Page 2 of 4: complaints 11 to 40 of 80, newest first, as owners wrote them.
While driving northbound on [XXX] from [XXX] into [XXX] during heavy rain, my vehicle experienced an uncommanded Automatic Emergency Braking (AEB) deployment just before the bridge. The sudden activation of the AEB system at highway speed on a wet surface caused the vehicle to lose traction, resulting in fishtailing and a subsequent head-on collision into the median. This malfunction not only put my life in danger, but the life of my passenger because if I was not able to recover as I did, the truck would have went right off the bridge. The AEB system is the component involved, and the vehicle is available for inspection upon request. The problem has not yet been evaluated or confirmed by a dealer or independent service center; currently, the vehicle is being evaluated by the insurance company, and inspection is pending. There were no warning lamps, messages, or other symptoms prior to the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This vehicle has a severe safety defect in its Instrument Panel Cluster that is the subject of the federal safety agency Safety Recall 25V‑826. Despite multiple repair attempts, including a complete hardware replacement of the entire Instrument Panel Cluster, the defect remains unresolved. To date, the vehicle has been out of service for a cumulative 86 days for this issue. On June 24, 2026, after the full component replacement, the instrument panel cluster suffered a complete blackout while I was operating the vehicle at highway speeds. This resulted in a total loss of the speedometer and all safety information. A subsequent power-cycle restart failed to initialize the system. This is a documented, ongoing highway safety hazard. Video evidence of this failure is on file with the Texas DMV (active Lemon Law Case No. 26-0011927) and has been provided directly to the manufacturer's legal counsel. The manufacturer has failed to resolve this safety defect. Videos available upon request.
Loses the memory seat position all the time and seat does not roll back to exit. Speed limit warning setting is forgotten and alerts at 2 mph default, parking camera view fail to come on and must be selected manually, door trim popped off driver door requiring 2 trips to dealer to fix and a third trip to dealer to get seat position memory buttons reconnected as they were forgotten on 2 nd visit.
The contact owns a 2025 Ram 1500. The contact stated that while driving with cruise control engaged, the cruise control system accelerated and failed to recognize objects or vehicles ahead. The contact was forced to manually override the cruise control system to regain control of the vehicle and prevent an accident. The contact stated that a "Driver Override" warning message appeared on the instrument panel as the vehicle accelerated without the contact depressing the accelerator pedal. A dealer was notified of the failure, and an appointment was scheduled to have the vehicle inspected. The manufacturer was not yet notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 17,000.
After two very near accidents and other close calls my truck never warned or brakes. The dealer said no codes nothing they can do. I read after a safety recall was done the modules stop communicating and a hard reset and flash should be performed.
The factory-installed tow mirrors on this vehicle present a severe safety hazard due to a major engineering and ergonomic design flaw. The physical size and placement of the side mirrors are excessively large, creating massive blind spots at the front pillars of the windshield. This completely obstructs the driver's forward-diagonal visibility, creating a "blind wall" effect that fully hides oncoming mid-size sedans, motorcycles, and pedestrians when approaching urban intersections, roundabouts, and crosswalks. This layout is entirely unsuitable for normal daily use and causes extreme driver distress due to near-miss situations. Additionally, the advanced safety electronics housed within these mirrors malfunction constantly. The Blind Spot Monitoring (BSM) warning lights freeze or lock up on the glass, or the dashboard displays a permanent "Blind Spot System Unavailable" error message shortly after starting the vehicle or deploying the power-folding mirrors. The 360-degree perimeter camera feed also experiences intermittent signal loss. The hardware components are available for inspection upon request. The electrical faults have been confirmed by an authorized dealer but a permanent design fix for the forward visibility hazard is required from the manufacturer.
While driving in traffic on the interstate with adaptive cruise control working, all lights on the dash illuminated for 1 to 2 seconds, adaptive cruise control kicked off, the dash then went totally blank for 2 to 3 seconds then slowly came back to life with the fuel gauge showing zero when there was ¾ of a tank prior to this event.
on my 2025 ram 1500, my truck turns off my cross path detection, and reads i have a trailer hooked up. At the times this has happened i HAD NO trailer attached and had no trailer wire harness hooked up to my truck. the first time this happened, i was driving forward, and my truck turned off my cross path detection and errored out, my truck also reads a trailer, and has defalts to AUTO trailer, this happened 2 times, I have no trailer hooked up and have never had a trailer hooked up. the first time to reset this i had to restart my truck im not sure of the date this happened, i took it to the dealer ship for the first one and they told me there is supposed to be a fix late this year the first time was mid apr 2026 then today 6/6/2026 the same issue, i had no trailer hooked up and my cross path detection disable and the truck read i had a trailer hooked up and put a trailer icon on my cluster and put auto, this time about 5 mins the trailer icon went away, my truck has been doing this more and more there are 2 pics one is todays, and one is from around april time frame
The contact owns a 2025 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were already sold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at an intersection, the vehicle shut off without warning. The vehicle was towed to the dealer, and the battery was replaced. Soon after the repair, while driving 75 MPH, the Forward Collision Avoidance system activated erroneously, and the transmission unexpectedly downshifted. The contact attempted to take the vehicle for service, but was unable to contact a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 30,000.
I was pulling out of driveway, it is a steep driveway, I have kept vehicle in 4WD, I then backed up to turn around, the truck “lurched” and “jerked” forward abruptly. I thought I had hit the home in front of me or ran over something. It was not the AEB. The vehicle had changed from 4WD auto to 2WD on its own, creating a large “jump” in the gears. I took the vehicle to service and they could not replicate. This has now happened 3 other times and “jerked” me forward at lower speeds. I have slow had the vehicle “jerk” or roughly change gears while driving from 20mph to 40mpg or when lowering gears and different speeds. I have taken it to the dealership to present and was advised to take it to another dealership and test drive with myself to attempt to replicate. I have had the main center display console turn black, both on CarPlay, and using regularly. The front parking impact sensors not display on camera which could be a safety hazard of you had something or someone that was close to proximity to the vehicle and the camera not display. I have taken the vehicle in for this and was told they could not replicate.
I purchased the Vehicle in April 2025 with 500 miles as NEW. Within 3k miles, I had the AEB and “BLIND Spot warning unavailable “ both service required messages come on the vehicle. The Hazards stay on the side mirrors while driving, which make it dangerous also believing you have vehicles in your blind spot creating a safe hazard and also beeps at times. This continued to happen constantly. I was told at first presentation that there was an internal TBS(bulletin) with FCA and there was no fix. Then at 4k miles, it happened again. I took it back, they did a software update. It continued to happen. 6k miles, more software updates. A wiring harness was replaced. It is still happening for both. At 10k miles. After software updates, wiring harness update. It continues to happen.
My infotainment screen makes a loud buzzing noise at least 3days per week, and then it shuts down and reboots itself, this happened several times while backing out of parking spots and I lost my rear view camera, also sometimes while driving on the Highway both of my blind spot monitor lights on my mirrors will come on and my truck will display BMS malfunction and this stops my adaptive Cruise and hands free Cruise while driving on Highway at 65mph or higher. I've taken in to the dealership and they say they can't reproduce the problem with the buzzing coming from The infotainment system, and the Blindspot Monitoring System will self correct after my vehicle sits overnight, but my RAM documents the BMS and sends me an alert to take into dealership for service, but once again the dealerships say they can't replicate the issue with the bms.
The Advanced Driver Assistance System (ADAS) has failed and is no longer operational. The system icon on the instrument cluster is illuminated, indicating the feature is disabled. Prior to full failure, the vehicle experienced multiple dangerous events including unexpected and unintended braking at freeway speeds, creating hazardous driving conditions and requiring immediate steering correction to avoid potential collisions. The initial issue began with a loss of steering assist, which was reported. Since then, the condition has escalated. The ADAS system is now completely non-functional, and the vehicle continues to present ongoing safety risks. These failures occur during regular highway operation. I drive approximately 100 miles per day, significantly increasing exposure to these hazards. The unpredictable braking and prior steering issues create a serious risk of accident, injury, or loss of control. This issue has been ongoing for nearly four months since the initial complaint, with no permanent resolution. The vehicle is unsafe to operate under normal conditions.
There was a recall for the cluster pack on the screen that shows my speedometer and safety features such a lane departure, turn signals, etc. I had the recall completed and my screen still blacks out randomly. It has been in the shop 3 times to fix the screen, but Ram cannot get it fixed. I have multiple pictures and videos of the screen blacking out if anyone is interested I can email them.
Defect Description for the federal safety agency Complaint Intermittent but recurring failure of the Uconnect infotainment system and rearview backup camera on a 2025 Ram 1500. The defect occurs at vehicle startup and when shifting the transmission into reverse. Symptoms include: (1) the center console display freezes and becomes unresponsive; (2) the rearview backup camera fails to display an image when reverse is selected, eliminating rear visibility required under FMVSS 111; (3) audio output cuts out completely; and (4) a loud electronic buzzing noise is frequently emitted from the dash or speakers during the failure. This is a safety-related defect because the rearview camera is inoperative at the exact moment it is federally required to function — when the driver shifts into reverse — creating a rear visibility hazard and increasing the risk of a backover incident involving pedestrians, children, or obstacles. The vehicle has been taken to an authorized Ram dealer multiple times for this issue. The dealer previously replaced the center console display/head unit under warranty, but the defect has returned and continues to occur, indicating the root cause was not the display itself. The persistence of the failure after a hardware replacement suggests a systemic issue — likely related to Uconnect software, the CAN bus communication network, a wiring harness or ground fault, or another vehicle module — rather than an isolated component failure. No crash, injury, or fire has resulted, but the loss of the backup camera at the moment of reverse engagement presents an ongoing safety risk during every use of the vehicle.
I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, the federal safety agency #26V‑059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told me that the recall parts are not available. appreciate escalation of this matter due to the extended delay. Thank you for your prompt attention. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. Nature of Safety Complaint I am submitting this complaint to report repeated and unresolved safety-related defects affecting my 2025 Ram 1500 manufactured by Stellantis (FCA US LLC). The vehicle has experienced ongoing failures of safety-related systems since purchase on August 6, 2025. Despite multiple repair attempts at three authorized dealerships, the issues persist and the vehicle has remained out of service for over four months. 2. Dealership Repair History (Safety Context) Repairs were performed at: Colonial Dodge Dartmouth Quirk CDJR Dorchester Colonial Dodge Chrysler Jeep Ram The vehicle is currently in dealer possession (Hudson, MA) for ongoing repairs. 3. Safety-Related Defects A. Parking Sensor System Failure Front and rear parking sensors repeatedly malfunction. These are collision-avoidance / driver-assist safety systems. Multiple repair orders document ongoing failures. System reliability is compromised despite repeated software updates and module replacements. Safety Concern: Increased risk of collision due to nonfunctional proximity detection. B. Electronic Module & Software Instability Repeated failures and updates involving: Transmission control module Electric power steering module Driver/passenger door modules Instrument cluster Security Gateway (SGW) Safety Concern: Electronic instability affecting steering, transmission control, or driver information systems could pose crash risk. C. Unintended Sunroof Operation Sunroof tilts open unexpectedly. Safety Concern: Unexpected opening while driving may distract driver or create hazardous conditions at highway speeds. D. Running Board Malfunction Running boards malfunction intermittently. Safety Concern: Risk of slip, fall, or injury during entry/exit. E. Battery Failures While in Dealer Custody Both batteries reportedly failed while vehicle was at dealership. Safety Concern: Electrical instability may affect essential systems.
For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respond, turn the button on quickly and hope it starts. I am now terrified to drive the vehicle. The original dealer told me to take to local dealer, they acted like I was crazy trying to describe these incidents, initially, but then 2 weeks ago, they had a service recall that stated exactly what I had experienced. It does not work. I am terrified to drive it and invested over 90,000 in a quality, American built truck to be dismissed, then believed and survived. I can't keep it, please help.
Shortly after purchasing the vehicle, I began experiencing intermittent electrical and driver assistance system malfunctions. These issues included warning messages, unexpected system behavior, and periods where multiple advanced driver assistance features were unavailable or disabled. The problem first occurred around April 4, 2025, at approximately 665 miles. Since then, the issue has occurred intermittently and has been difficult to predict or reliably reproduce. I brought the vehicle to an authorized dealer multiple times for warranty repair. On at least one visit, the dealer was unable to duplicate the concern. On subsequent visits, the dealer performed warranty-related diagnostics and repairs; however, the original issues have not been clearly confirmed as resolved. At times, the vehicle was deemed drivable but not confirmed to be fully repaired. Manufacturer technical assistance (STAR/engineering) has been involved in reviewing data and test results. As of the most recent service visit, the vehicle remains under review, and I do not have confirmation that the root cause has been identified or corrected. The intermittent nature of the malfunction and loss of driver assistance features creates concern for vehicle reliability and safety, especially when the systems fail without warning.
All issues have been reported and duplicated by the dealer. 1. Upon hard acceleration, vehicle dash flashes service 4 wheel drive and all lights surrounding the shifting knob flash. In one instance, it locked into 4 wheel (high) and was difficult to steer. Cleared upon restart. 2. Backup camera went totally to blue screen, no camera. 3. Instrument panel went dark when driving, no speedometer or other information on panel. 4. Front and rear end collision warning lamp indicates off, but never manually disengaged. 5. Other warning lights on periodically for no reason. 6. Since most of these items clear upon restarting the vehicle, it's often difficult to get to the dealer for inspection. They have, however, witnessed most of these incidents and in some cases have reproduced them when leaving the vehicle with them. 7. Frequent warning light illumination unavailable, service required prompt appears
Parking sensor failed when pulling in parking spot and didn’t alert driver of concrete light pole that was approaching vehicle.
While driving my 2025 Ram RHO on the freeway I experienced a sudden steering malfunction resulting in loss of normal steering assist and abnormal steering response. The steering became stiff and difficult to turn and maintain control. This occurred without warning. The failure creates a serious safety risk. Particularly at highway speeds, as it requires excessive force to steer and could result in loss of vehicle contol,collission,rollover. the vehicle has been at the dealership now for 40+ days awaiting repair. the dealer diagnosed the issue as a steering system failure but required parts are on national back order with NO estimated delivery date The vehicle is currently undrivable and unsafe to operate. The defect presents a clear safety hazard because: sudden steering failure loss of steering assist failure has occurred at thighway speeds driver may be unable to safely maneuver vehicle or avoid obstacle
Blind Spot Alert has no volume setting. It is either on or off. It is extremely loud to the point it will startle the driver and occupants. While in motion in left turn lane it will detect vehicles in opposing lanes and sound. When making turns, it will detect my trailer and sound. It will detect utility poles and sound. The over detecting wouldn't be such a problem, but it is probably four times volume needed for the alert. Front collision, rear collision both have volume settings and "Low" has plenty of volume. Most people complaining on the forums simply turn off the audio alert due to no volume setting and rely only on the light. The volume is so loud it defeats the purpose of the audio alert when the only option is to turn it off. Please require RAM to fix this problem.
The rear view camera and screen turn off while backing up. I have taking it to the dealer for repairs two time with no results.
I purchased this RAM 1500 Big Horn Edition truck new on 12/23/24. The backup camera display has randomly failed 14 times only showing a blue screen. I have been able to clear the error by turning the vehicle off and back on except for two occasions (see*). There was not any resolution by the dealership on November 10, 2025, as they could not replicate the issue. The dates of this failure are: 1/22/2025, 1/24/2025, 2/6/2025, 3/9/2025, 3/12/2025, 5/8/2025, 5/18/2025, 5/25/2025*, 5/25/2025*, 9/24/2025, 9/28/2025*, 9/28/2025*, 10/23/2025, 10/23/2025. I'm aware of a recent recall (the federal safety agency CAMPAIGN ID Number: 25V826000) involving this truck and I suspect this critical backup screen failure is associated with the new recall. I have 14 images of the blue screen and will upload 5 photos for your review. If desired, I can send all 14 images later.
On November 16th while on vacation and traveling through west Texas, our 2025 Ram 1500 SST Lonestar cancelled our adaptive cruise and automatic emergency brake. A message popped up again stating "Auto Emergency Braking (AEB)/ACC Unavailable Service Required". We were pulling our travel trailer and we found that if we shut off vehicle, it would reset and appear to work for a short time but would them cancel our adaptive cruise and automatic emergency brake. On November 17th we took it to Sisbarro CDJR in Deming, NM and they claimed they couldn't verify our problem with a 30 minute text drive. So their tech did an update to the PCM and gave us the truck back. We hitched up the next day and with 15 minutes the problem happened again. We stopped using the adaptive cruise control and started using the regular cruise. The message continued and we continued to Surprise, AZ without the ACC and AEB. On Monday, November 24th, we took the vehicle to Larry Miller CDJR in Surprise, AZ. After I described the ongoing problem to the service writer, he told that it would be 3 or 4 days before they could look at it and it could take at least an additional 2 days to repair if they could recreate the problem. I asked him if he thought it was safe to drive back to Mansfield, TX and he said it should be okay. Over the next three days we returned home and continued to have the problem with the ACC and AEB warning. I've have called Classic CDJR in Arlington, TX and scheduled an appointment for Tuesday, December 2nd at 7 am.
Date: November 12, 2025 Vehicle: 2025 Ram 1500 Big Horn 3.0 Dealer: Frank Boucher Chrysler Dodge Jeep Ram of Janesville – 4001 Milton Ave, Janesville, WI 53546 I have been experiencing ongoing electrical and instrument cluster failures with my 2025 Ram 1500 Big Horn 3.0 since purchase. The most serious issue is a recurring message: “Warning Light Illumination Cannot Be Shown – Service Required.” This means the cluster cannot guarantee display of safety alerts such as the check engine, airbag, brake, or oil pressure lights. This is a major safety hazard because I may not be warned of a system failure while driving. The truck also shows false “Trailer Light Out” warnings when no trailer is connected, indicating a fault in the Body Control Module (BCM) or CAN bus communication. This may cause incorrect trailer or brake-light behavior, putting other drivers at risk if brake or turn-signal lighting fails to operate properly. It also displays a false “Too Much Oil” warning despite normal levels, and the 3.0 engine has no dipstick, preventing manual verification. The truck has also failed to start multiple times with both the remote fob and manual ignition. On November 12, 2025, it would not start at all; after several attempts, it started with the check engine light briefly on, then it turned off on its own. I have brought the vehicle to the dealer twice. Technicians confirmed Dodge/Stellantis is aware of the defect but said no repair or software update currently exists. The issue has been reproduced and documented. Based on symptoms and dealer feedback, this is likely a BCM or instrument cluster communication fault within the vehicle’s CAN network, affecting ignition, lighting, and safety indicator functions. It directly violates FMVSS 101 (controls and displays) and poses a serious road-safety risk. I request a full the federal safety agency investigation and recall for this defect, as it affects multiple Ram 1500 models and leaves drivers unaware of critical system failures.
The contact owns a 2025 Ram 1500. The contact stated that immediately after purchasing the vehicle, the contact experienced issues with the brakes. The contact stated that while driving at 80 MPH, several messages were displayed on the instrument panel. The ABS warning light and other unknown warning lights were illuminated. The brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond immediately. The vehicle eventually came to a rolling stop. The contact was able to continue driving. The contact stated that the failure persisted. The contact stated that on a separate occasion, while reversing out of the driveway, several messages were displayed on the instrument panel. The vehicle was taken to the dealer. The contact stated that the brakes failed while at the dealer while an employee was test driving the vehicle. However, no cause for the failure was found. The dealer replaced the auxiliary battery, and the park assist module was reprogrammed. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and determined that the blind spot sensor had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,504.
I do not believe my truck's forward collision warning and emergency braking work. I have had a few very close calls with rearending a vehicle in front of me and the truck did not brake automatically or give any collision warning. Also, the adaptive cruise control is set on the furthest distance, but it follows very closely to the vehicle in front of me. Like a 1.5 second length at the most. When I change the setting to follow closer, it will follow a vehicle within inches. I believe this causes a safety issue with a potential crash.
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