Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.
2013 Ram 2500: doors won't lock, open or latch
9 of the 178 complaints about the 2013 Ram 2500 describe doors won't lock, open or latch.
- owner complaints
- 9
- of this car's complaints
- 5%
- typical mileage
- 86,000
- recalls
- 1
Doors won't lock, open or latch by model year
- 20221
- 20191
- 20171
- 20161
- 20142
- 20139
What owners say
Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.
Electric door locks have locked and unlocked by them self and sometimes won't lock at all you have to keep hitting the fob button off and on till they actually lock or the lock button on inside door . This happened once while driving in a straight road, the other time's just when trying to unlock to get in and when getting out to lock it up
Door locks not operating properly with key fob, door panel control or keyless touch entry mechanisms. Started as intermittent issue but is now hard failure...problem manifests with following symptom: using any lock/unlock mode only the drivers door and tailgate lock/unlock, whereas the front passenger door and two rear doors do not lock or unlock with any available mechanism...additionally, the front passenger door and two rear doors do not lock with the speed actuated locking mechanism either. This is a significant safety issue and has been brought up in several owners forums.
Body mount control (bcm) . Which controls the door locks has a high rate of failure including my truck. Drivers door locks when you hit the lock on the key fob. But the passenger, and both back doors do not due to a faulty body mount control (bcm). Have seen lots of people reporting same symptoms and failures on 2013 ram trucks. Vehicle was stationary
Driver side and tail gate are the only items that will lock using key fob or door lock switch
Faulty body control module (bcm) door locks randomly work making it a safety issue.
Door locks sometimes lock when the locked button is pressed. Does not matter if it's the lock button on the truck, the auto lock once you go above 10mph, or the lock button on the remote. Since the doors do not lock, kids may be able to exit the vehicle at speed and get hurt!
Only my tailgate and driver door will lock. My doors will not lock automatically when I start to drive. When attempting to lock my doors only the tailgate and driver's door lock.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: tailgate: latch
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Risk
- If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1‑800‑853‑1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under the federal safety agency recall 18V‑486 for this issue.
Recall number 19V347000 · Recall details
Questions about the 2013 Ram 2500 door locks
Is doors won't lock, open or latch a common problem on the 2013 Ram 2500?
9 of 178 owner complaints about the 2013 Ram 2500 (5%) mention doors won't lock, open or latch. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Ram 2500?
There is 1 recall and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ram 2500
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