Ram 2500 door locks problems

Filed Aug 28, 2026 · Locks · 45,000 miles · CA

The contact owns a 2022 Ram 2500. The contact stated that while attempting to exit the vehicle, the front driver's door became inoperable. The window and door actuator failed to function during the failure, requiring the contact to repeatedly pull the door handle and engage the actuator to exit the vehicle. The vehicle was taken to a dealer, where it was diagnosed that a piece of plastic near the wiring caused the wiring to fail, and the wiring needed to be replaced. The vehicle was not repaired. The contact expressed concern that the failure was hazardous due to a disability and presented a safety risk in the event of an emergency. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Filed Oct 31, 2023 · Electrical · CA

Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.

Filed Oct 4, 2022 · Electrical · TX

Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.

Filed Aug 4, 2021 · Body · 5,300 miles · NM

The contact owns a 2019 Ram 2500. The contact stated while attempting to enter the vehicle, the driver’s side front interior door handle failed and the contact nearly fell to the ground. The contact indicated that a plastic post piece used to bolt and secure the handle had failed. The local dealer and manufacturer were not notified of the failure. The failure mileage was 5,300.

Filed Mar 14, 2021 · 42,000 miles · WA

Electric door locks have locked and unlocked by them self and sometimes won't lock at all you have to keep hitting the fob button off and on till they actually lock or the lock button on inside door . This happened once while driving in a straight road, the other time's just when trying to unlock to get in and when getting out to lock it up

Filed Oct 21, 2020 · Body, Electrical · 58,241 miles · AZ

Door locks not operating properly with key fob, door panel control or keyless touch entry mechanisms. Started as intermittent issue but is now hard failure...problem manifests with following symptom: using any lock/unlock mode only the drivers door and tailgate lock/unlock, whereas the front passenger door and two rear doors do not lock or unlock with any available mechanism...additionally, the front passenger door and two rear doors do not lock with the speed actuated locking mechanism either. This is a significant safety issue and has been brought up in several owners forums.

Filed May 29, 2020 · Airbags, Electrical · 5,000 miles · NC

Stop lamps, head lamps, exterior lighting, door locks. Repeatedly going out. Door locks and window no longer working. Recall p32 and n59 address these issues, however chrysler states our manufacturing month is not within their recall dates. This has happened repeatedly since purchasing vehicle. We took it to a repair shop and they pulled up these recalls with our VIN from shopkeypro. All dates and mileage are approximate since this has happened repeatedly.

Filed Jul 28, 2019 · Electrical · 96,000 miles · OH

Body mount control (bcm) . Which controls the door locks has a high rate of failure including my truck. Drivers door locks when you hit the lock on the key fob. But the passenger, and both back doors do not due to a faulty body mount control (bcm). Have seen lots of people reporting same symptoms and failures on 2013 ram trucks. Vehicle was stationary

Filed Jul 12, 2019 · Electrical · 86,000 miles · TX

Driver side and tail gate are the only items that will lock using key fob or door lock switch

Filed Mar 3, 2019 · Electrical · 140,000 miles · CA

I noticed the doors were not unlocking on the first try or at all with the key fob. I tried 3 different key fobs and the results were the same. Sometimes only the driver side opened and sometimes not at all. The same went for locking the doors. They would make a sound to lick but they would not activate the locking mechanism. I would have to use the key to manually unlock the driver door and then try to rapidly tap the unlock button inside the door. It would work sometimes. Other times I would manually pull on the stem to open the passenger doors but if you tried to unlock them unsung the electronics first, they would be stuck in this half way position and would not be able to be pulled up to unlock the passenger door. When the doors could not be locked using the electronic locks then the door stem would have to be pushed down on all doors. The problem was that unlocking with a key after triggered the alarm and it would not stop until an unlock signal was sensed. This took pushing the fob endless times. Sometimes without success. The real danger of this presented itself when we stopped driving and had to rapidly exit the vehicle due to emergency. The doors would not unlock. The door handles would not work on the passenger doors trapping my 3 kids in the back seats. I could not manually pull on the stem hard enough to open the doors. Fyi, the manual child locks were off. This incident scared me thinking if there was a fire or roll over and we couldn't get out manually or electrically. Also for safety we have the locks manually activate after driving a bit. This doesn't work sometimes anymore so we are left vulnerable to car jackings. These issues occur mostly when temperatures change outside (humidity?). Forums spoke of locking mechanisms being changed without correcting the issue. Only changing the bcm body control module fixed the problem in every case.