Was involved in a front end collision while driving my truck. Driver coming the opposite direction lost control of their vehicle and slid sideways into my lane. I locked up the brakes and tried to avoid the other car but it hit my entire front end. Estimated to be doing 40-50mph when this occured. The trucks damage pushed the front bumper in far enought to make contact with both front tires making the vehicle non operational after the accident. All headlights, fog lights, grille, bumper, hood and fenders were affected in this collision. No airbags were deployed in my vehicle and the collision was a total front end not a glancing hit.
Ram 2500 headlights problems
28 of the 5,167 owner complaints about the Ram 2500 describe headlights failing or too dim, most of them for the 2023 model year.
- owner complaints
- 28
- worst model year
- 2023
- typical mileage
- 10,000
By model year
- 20261
- 20253
- 20241
- 20238
- 20221
- 20191
- 20174
- 20163
- 20142
- 20134
Often reported together
Warning lights 2Loss of power 2Brake failure 2Won't start 1Wipers 1Water leak 1Spongy pedal 1Lane assist 1
What owners say
The contact owns a 2025 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that during rainfall and car washes, water entered the vehicle cabin and caused electrical short circuits. The water intrusion caused failure of the high beam headlights, Lane Assist malfunction, Drowsy Driver system deactivation, and Emergency Automatic Braking System malfunction. The vehicle was taken to the dealer, where the contact was advised to replace five cab lights that had failed. The dealer completed no repairs and confirmed the recall remedy was unavailable. The failure mileage was approximately 41,000.
Vehicle was previously serviced under the federal safety agency Campaign 23V799000 (FCA Recall B2A/D5A) for the Steering Column Control Module (SCCM). The remedy has failed. The multifunction stalk continues to exhibit the exact defect: high beams inadvertently activate when using turn signals, and the self-canceling feature fails. The software flash did not resolve the issue, and the physical module has not been replaced, creating an active nighttime driving hazard.
The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The vehicle has also experienced dangerous electrical failures while being driven. During one incident at night, the headlights and interior electrical system became extremely dim and began flickering while an employee was operating the truck. Visibility was significantly reduced to the point the driver could barely see the roadway. During the same event, the brake pedal became abnormally hard to press intermittently, creating a serious safety concern while driving. The failure also occurred on our business lot where the truck was blocking multiple trailers needed for scheduled customer deliveries, creating operational disruption and safety concerns related to moving equipment and trailers around an inoperable heavy-duty truck. The dealership reportedly replaced or repaired an RF-related component/module during the repair process. However, the problem appears unresolved because the truck failed again immediately after being returned from service. Symptoms have included: * Complete battery drain/no-start condition * Flickering and dimming headlights/electrical systems * Intermittent hard brake pedal condition * Repeated electrical-related issues * Extended dealer downtime * Ongoing unresolved repair attempts The vehicle is available for inspection upon request. This truck is used daily for commercial/business operations. Reliability concerns are significant because unexpected electrical failure or no-start conditions can leave the vehicle stranded or create hazardous driving conditions. The issue has been reproduced after dealer repair attempts. Based on the symptoms and
The contact owns a 2017 Ram 2500. The contact stated that the vehicle was previously repaired on two occasions under warranty and under extended warranty due to the brake failure. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Â The contact stated that the ABS and the traction control warning lights were illuminated, along with a dinging sound. The contact stated that the warning lights had caused the 4WD and cruise control modes to become inoperable. Additionally, the contact stated that while her husband was driving 65 MPH, a deer jumped in front of the vehicle. The driver depressed the brake pedal, but the brakes locked up, and the vehicle failed to stop in time and hit the deer. The air bags did not deploy. There was no injury sustained. The driver's side fender, the bumpers and brackets, and the headlights were damaged. The driver taped up the damaged parts and was able to drive away from the scene. The vehicle was taken to an auto collision repair shop, where it was repaired for the damage sustained during the incident. No police report was filed. LaFontaine Chrysler Dodge Jeep Ram Fenton (16555 Silver Pkwy, Fenton, MI 48430) was contacted and confirmed that the recall part was unavailable. The vehicle was not diagnosed or repaired for brake failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 10,135.
Will not work my brand new camper keeps making light blink when headlights are on and now know lights at all
Trailer lights not working properly, the marker lights flash when turn headlights on loss of brake and turn signal lights. Hooked another ram 2500 up and did same then hooked a 2013 ram and a 2021 Yukon up and all lights on trailer worked as it should. Have contacted dealer they are saying they never heard of, then at another dealer they are saying they have 4 rams with this issue and it’s with the trailer module and one was even melted. Saftey issue to me because if I’m driving my camper with my kids in it and we have no proper lighting to avoid being hit or if it melts and causes a vehicle fire
When left turn signal is activated, it causes the high beams to turn on
This complaint is a update to my complaint number 11557659. My vehicle has exhibited frequent but intermittent problems with left turn signals and headlight high beams since new. The dealership has been unable to duplicate the problems until 12/13/23 when a service technician observed the headlight flash to pass function activating the left turn signals approximately 10 times. However, when I brought the vehicle to the same dealership two days later to have Recall B2A (Malfunctioning SCCM) performed, the inspection procedures to identify malfunctioning SCCMs contained in the Stellantis guidelines failed to identify my SCCM as malfunctioning. The dealership said they couldn't replace the SCCM because the Stellantis procedures indicated that it was not malfunctioning. This was in spite of the dealership's service technician observing the vehicle failing steps 20 and 21 in the formal test procedures several times two days prior (when the vehicle wasn't undergoing a formal Recall B2A procedure). The vehicle also has a 6-month history of exhibiting problems that exactly match a malfunctioning SCCM. Based on this incident, it's very likely that the Stellantis procedures for identifying malfunctioning SCCMs under Recall B2A is not capable of identifying intermittent malfunctions that are not occuring at the exact time the procedures are being performed. This will result in many, if not the majority, of vehicles with malfunctioning SCCMs not being identified by dealerships and not being repair as required by Recall B2A.
Turning on the left turn signal causes the headlights to switch from low beams to high beams. It doesn't happen every time. I've taken it to the dealership but it doesn't happen while it's there so they don't take me seriously and, in my opinion, don't thoroughly investigate the problem.
Related recalls
Exterior lighting: headlights
- What is wrong
- Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
- Risk
- Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N33.
Recall number 13V240000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
- Risk
- Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1‑800‑853‑1403. Chrysler's recall campaign number is N35.
Recall number 13V237000 · Recall details
Questions about the Ram 2500 headlights
Which Ram 2500 years have headlights failing or too dim problems?
The model years with the most reports are 2023 (8 complaints), 2013 (4 complaints) and 2017 (4 complaints).
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