Vehicle was previously serviced under the federal safety agency Campaign 23V799000 (FCA Recall B2A/D5A) for the Steering Column Control Module (SCCM). The remedy has failed. The multifunction stalk continues to exhibit the exact defect: high beams inadvertently activate when using turn signals, and the self-canceling feature fails. The software flash did not resolve the issue, and the physical module has not been replaced, creating an active nighttime driving hazard.
2023 Ram 2500: headlights failing or too dim
8 of the 49 complaints about the 2023 Ram 2500 describe headlights failing or too dim.
- owner complaints
- 8
- of this car's complaints
- 16%
- recalls
- 0
Headlights failing or too dim by model year
- 20261
- 20253
- 20241
- 20238
- 20221
- 20191
- 20174
- 20163
- 20142
- 20134
What owners say
When left turn signal is activated, it causes the high beams to turn on
This complaint is a update to my complaint number 11557659. My vehicle has exhibited frequent but intermittent problems with left turn signals and headlight high beams since new. The dealership has been unable to duplicate the problems until 12/13/23 when a service technician observed the headlight flash to pass function activating the left turn signals approximately 10 times. However, when I brought the vehicle to the same dealership two days later to have Recall B2A (Malfunctioning SCCM) performed, the inspection procedures to identify malfunctioning SCCMs contained in the Stellantis guidelines failed to identify my SCCM as malfunctioning. The dealership said they couldn't replace the SCCM because the Stellantis procedures indicated that it was not malfunctioning. This was in spite of the dealership's service technician observing the vehicle failing steps 20 and 21 in the formal test procedures several times two days prior (when the vehicle wasn't undergoing a formal Recall B2A procedure). The vehicle also has a 6-month history of exhibiting problems that exactly match a malfunctioning SCCM. Based on this incident, it's very likely that the Stellantis procedures for identifying malfunctioning SCCMs under Recall B2A is not capable of identifying intermittent malfunctions that are not occuring at the exact time the procedures are being performed. This will result in many, if not the majority, of vehicles with malfunctioning SCCMs not being identified by dealerships and not being repair as required by Recall B2A.
Turning on the left turn signal causes the headlights to switch from low beams to high beams. It doesn't happen every time. I've taken it to the dealership but it doesn't happen while it's there so they don't take me seriously and, in my opinion, don't thoroughly investigate the problem.
High beams engage when left turn signal is activated. Also, when flashing high beams by pulling the turn signal stalk forward, the left turn signal activates.
Often times high beam lights will come on when left turn signal is applied. This can cause danger especially at night for on coming traffic if turning left.
Headlight high beams turn on with left turn signal, also when actuating the high beams it turns on the left turn signal. You can not signal left without blinding other traffic with the high beams. No service lamps, happened since I bought the truck new. Ram has failed to service the vehicle and fix the issue. 3 trips to the dealer and 2 conversations with ram cares.
When the left turn signal is applied. High beam lights are activated. This will blind on coming traffic!
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2023 Ram 2500 headlights
Is headlights failing or too dim a common problem on the 2023 Ram 2500?
8 of 49 owner complaints about the 2023 Ram 2500 (16%) mention headlights failing or too dim. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 Ram 2500?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Ram 2500
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Ram 2500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history