While towing with my 2017 RAM 2500 the "Service electronic braking system" and "Service antilock braking system" began to intermittently flash on my gauge cluster/instrument panel. The message and lights would continually flash on and off while driving over various road conditions (rough, smooth, flat, inclines, declines). My families safety (myself, wife and son) was at risk with the potential for a brake or braking system failure while towing our travel trailer, as well as the safety of others on the road around us in the event of our braking system failing. I began doing research on this error message and found the federal safety agency investigation and link to report the issue. I am going to speak to my local dealer today 8/24/23 regarding repairs.
2017 Ram 2500 brakes complaints
Page 14 of 18: complaints 371 to 400 of 516, newest first, as owners wrote them.
My 2017 Ram 2500 Cummins pick-up truck started displaying symptoms of a bad HCU module several months ago, "Service Electronic Braking System" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition lights aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the "aftermarket parts industry" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.
My 2017 Ram 2500 Cummins Mega Cab pick-up truck started displaying symptoms of a bad HCU module several months ago, "Service Electronic Braking System" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition light aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the "aftermarket parts industry" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.
Service antilock braking system and service electric braking system constantly flashes off and on as if there is a short and all I can do apparently (according to the dealer) is replace the module which is Astronomically priced! Apparently there are a lot of people having this issue. As far as the steering it has been loose since the beginning as there is 2½" of play and everyone blames the steering box but I have invested way to much chasing the problem with no luck.
ABS Module failed. Lost abs function. Lost traction control and cruise control i also got 2 warning lights in the dash for ABS and traction control. Was confirmed by genes Chrysler Ram of fairbanks AK. First appeared July 24th 2023
Abs module has failed for the second time in 3 years. Dealership will not pay for it.
68143491abHYDRAULIC CONTROL UNIT 68347098abMODULE. ANTI-LOCK BRAKE SYSTEM Failed and no repair parts for 7 or 8 months
HCU failure causing abs faults and traction control faults. Part required is not available and dealerships Say this is an ongoing issue with these trucks.
72,000 miles on vehicle. Received error messages - service electronic brake system and service abs brake system. The error is intermittent and causes loss of ABS functionality and a potential safety hazard. The repair is to replace the ABS system Module (68437098AB) and the ABS Modulator (68143491AA). This is not a small repair. From reading on the internet, this is component defect and a reoccurring problem on these vehicles, and the manufacturer refuses to acknowledge this as a problem. I am recommending that the federal safety agency consider this as a recall.
Intermittent alert to "Service Electronic Braking System" and "Service ABS System". Will cycle on and off multiple times in a row 3-4 times per minute. Sometimes will go 30 minutes without alert or will stay illuminated. Research of RAM TSB S2005000004 suggests failure of ABS Hydraulic Control Unit and/or ABS Control Module. Commonly reported issue. When illuminated, cruise control does not work. It appears that anti-spin and stability control are inactive.
While driving down the road my vehicles ABS and Traction control light go on and off, most of the time the lights are stuck on. Causing the vehicle to not have ABS and traction control during the rain and snow months of the year an further more the cruise control does not work. At this point the truck is unsafe to drive in all conditions as it does not retain its safety braking systems, I will not put my family in the vehicle. Moving forward ask my local Ram dealer about the repairs and they say they can not get the parts they have been on back order.
First got an Service Antilock Brake System and Stability Control light. A couple days later, lost speedometer and park sense lights came on along with "Service Trailer Brakes", but I haven't had a trailer hooked up to this truck ever.
The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the service electronic brake control warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module and pump. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 165,000. The VIN was not available.
The contact owns a 2017 Ram 2500. The contact stated that while driving in inclement weather at approximately 65 MPH, the brake pedal was depressed; however, the ABS failed to operate as needed. The traction control and ABS warning lights were illuminated. The vehicle was taken to a dealer where it was determined that the ABS module and hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,500.
I have replaced my right rear ABS wheel speed sensor 2 times and still having issues. Cruise control or 4x4 does not work when abs light is on and with 4x4 not working it can leave you stranded if 4x4 is needed
Abs control module and hydraulic control unit failing. Replaced components in 2021 and 2022 and failing again in 2023. This is a serious safety issue because if these units fail then it causes loss of antilock braking and speed control
ABS and Traction control light come on, code states ABS module general electric failure.
ABS warning light is on. Vehicle taken to dealer for the issue 10-OCT-2022. Dealer confirmed that the hydraulic control unit had failed. Dealer stated part was on backorder until December 2022. Part did not come in. Dealer stated in May 2023 that part was still on backorder and that Ram was aware of the issue and had it under engineering review. (part number 68143491AB)
Turn on the truck and the ABS/Traction Control lights are off, drive the truck, and with no consistency, the ABS and traction control come on and off. It does not matter if it is raining/wet or sunny, around a turn or straight the lights turn on and off on their whim. When the lights are on the truck has different braking characteristics than when the lights are off. The truck stops in a longer time frame and the brakes seem as if they have less braking power or are soft compared to them when the lights are off.
My truck has intermittently had an abs issue which was uncommon. Now the problem is persistent no abs no traction control it seems my rear brakes are not working at all. I read many articles of the same issue.... and what's worse is it seems they discontinued the part. Currently I am unable to fix the problem without parts. I can't afford another vehicle or I would just trade it in and take the loss. Ram isn't providing any real solutions.
Abs and traction control lights going off and on . Had pump and control module replaced april 2022.Now it showing same problem 9000 miles later.
The ABS module in our 2500 Cummins has been serviced multiple times since purchasing and is still throwing service codes. We have a child and need to be sure that this module is working properly. We know this module has been recalled in the 2019-2022 models.
While driving the light and warning signal for the ABS Brakes and Traction Control go on and off intermittently. Another indicator comes on that says the ABS brakes need servicing. This can happen at almost anytime. If on the highway with cruise control on and the lights come on the cruise drops out and the vehicle slows quickly, hopefully no one has run into the back of the truck, because it happened at 65 mph on Monday. I had the codes checked and it says the pump motor for the ABS is at fault, stored code DTC C0020-01. The ABS pump assembly had to be ordered on March 10, 2020 and was replaced under warranty once already on March 25, 2020, 16015 miles for the same thing, and the part had to be ordered. The vehicle now has 20360 miles on it and it is my understanding that the part is on backorder for quite some time. There must be a problem with the part or they would be in stock at least so it can be ordered. This is a safety concern of mine being the brakes may not work properly and when it shuts off at highway speed with the cruise on, there could be an accident due to the vehicle slowing fairly quick. I would like to be able to drive the truck safely. This truck is unsafe to drive now and it is not covered by warranty. Needs to be a recall, manufacturer needs to look into this situation and fix it.
Vehicles ABS and Traction Control lights randomly turn on and off. This has been happening for about three months now.
ABS, Traction control light came on. Shut down 4wd, parking assist, cruise control. Trucks not braking evenly. Feels like differential is locked
ABS module and, hydraulic control unit bad at 36,500 miles on vehicle
ABS / electric brake assist turns off and on randomly
I took my 2017 Ram 2500 to my local dodge dealer because my service ABS light has come on. After paying 150.00 for a diagnostic test, they concluded that 2 ABS parts needed to be replaced. My ABS does not work and the parts are backlogged in the supply chain. They said the soonest they could fix it is possibly Jan 2024! On top of the 2000.00 they wanted to charge me. Isn’t this a safety issue and shouldn’t this be a recall?(the service center lasdy actually admitted to me that the current abs sensors are not good and the reason why it is taking so long to get the parts in is due to a lot of people having the same issue. I haul, tow and use my truck alot and I just can’t believe that this isn’t a recall due to safety issues.
At 9794 miles, warranty repair for Code C002001, failed ABS pump motor control, general circuit failure, replaced control module under warranty. Now the vehicle is having same issue at 37,XXX miles, and no longer under warranty. Screen constantly flashes "Service electronic brake system" and "Service ABS System" over and over. ABS light comes on. Traction control light comes on. Vehicle does not have functioning electronic brakes or ABS. I contacted original dealership who performed repair at 9794 miles who now reports they "have no record" of this repair, although I still have the customer copy of the receipt. I contacted Mopar customer support on 7/11/23 who told me that I would be contacted within 3 days, but I have not been verbally contacted. I also filed an online complaint with Mopar on 7/11/23 and have not received an electronic reply, either. This is a known issue on 2017 Ram 2500 trucks and something must be done about it. My vehicle is not braking safely and I fear to drive the vehicle at this time. Furthermore, our life circumstances require me to often pull a trailer, for which I am unable and uncomfortable with doing at this time. Please help. Dealership is reporting that this could be up to an $1800 or more repair for me to pay, out of pocket, which is unethical. This issue was originally repaired under warranty and persists. Furthermore, class action lawsuits have been filed over this issue, and investigations have been launched over this issue. Please help, thank you.
2020 - Started experiencing antilock brake light going on/off. May 2020 - Took to Dealer at 13,179 miles. Dealer replaced anti lock brake control under warranty. November 2022 - Took to Dealer at 29,404 miles with same issues that occurred in 2020. Replaced ABS module but issue was not resolved. Dealer said truck needs Hydraulic ABS pump which they do not have. Search of Internet determined that my experience is similar to other owners.
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