Tl* the contact owns a 2017 ram 2500. While driving at any speed, attempting to park the vehicle, or backing out of a parked position, the steering lost power. There was no warning indicator illuminated. The vehicle was taken to dallas dodge chrysler jeep ram (214‑327‑9361, located at 11550 lyndon b johnson fwy, dallas, tx 75238) where it was determined that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was not provided.
2017 Ram 2500 steering complaints
Page 3 of 3: complaints 41 to 49 of 49, newest first, as owners wrote them.
I took my vehicle in for safety recall late march or early april. My ca vehicke regusteation is dye 5/31/19. I tried to renew online, but tokd I cannot because of a vehicle safety recall. I checked online and there is one. It is 430 pm, and they xannot work on the truck until 5/31/19, I have a job interview at 1130 am pst, and a veterans administration appt at 1230 for ptsd, but if I dont get the truck fixed I will be fined for expired registration in ca. So, my choices are, skip my necassary ptsd appt when I am having challenges, miss my interview when I am unemployed, or get huge fines for expired registration an car insurance cancelled. What am I supposed to do?
The recall for fixing the drag link separation is not safe. You do not weld on steering components as you change the molecular structure of the material and also you cannot adjust toe in and toe out no longer. This to me is creating a dangerous and at best a poor band aid fix that is making a new potential problem.
Tl* the contact owns a 2017 ram 2500. The contact stated that the vehicle was included in an open recall regarding the federal safety agency campaign number: 19v021000 (steering). Bob moore ford (8948 s I-35 service rd, oklahoma city, ok 73149) and the manufacturer stated that the parts were unavailable. The manufacturer also stated that they would weld the drag link, which the contact felt was not a proper repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 ram 2500. While driving 70 MPH, the steering wheel pulled to the left and the contact lost steering control. The vehicle was pulled over and towed to the contact's home. The dealer was not notified. The contact stated that the vehicle was experiencing the same symptoms as listed in the federal safety agency campaign number: 19v021000 (steering). The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 17,800.
Tl* the contact owns a 2017 ram 2500. While driving at any speed, the steering lost power and was difficult to turn. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10.
Front track bar bushings are wore out after less than 45000 miles. The front end makes a noise and shakes when you turn the wheel. This happens both stopped and at any speed.
When in motion, the truck will suddenly break into a violent "death wobble". It has occurred at speeds anywhere between 40 and 75 and not always when a slight bump in the road it hit.
Tl* the contact owns a 2017 ram 2500. While driving various speeds, the vehicle began to pull to the right without warning. The vehicle was taken to a local dealer (south county ram in gilroy 455 automall drive, gilroy, ca 95020) where it was diagnosed that an alignment was needed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the caster failed and needed to be adjusted or a ball joint needed to be applied. The dealer stated that no known solution was available. The failure was persistent. The contact took the vehicle to two different dealers (1. South county ram in gilroy 455 automall drive, gilroy, ca 95020 and 2. Boardwalk chrysler dodge jeep ram, 1 bair island road, redwood city, ca 94063). The diagnostic results were the same at both dealers. The manufacturer was contacted. The VIN was invalid. The failure mileage was approximately 326. Updated 08/30/17*lj
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