The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and while driving at undisclosed speeds, the ABS warning light unexpectedly illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.
2018 Ram 2500 brakes complaints
Page 16 of 79: complaints 431 to 460 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, and the ABS and ESC features became inoperable. The contact stated that unknown warning lights were illuminated, and an audible alarm was activated. The contact stated that during the failure the cruise control was inoperable. The vehicle was taken to the local dealer to be diagnosed, and the dealer related the failures to the recall. The failure mileage was 52,000.
The ABS system continuously dings and the cruise control will not work and shuts itself off due to recalled defective part. Waiting for new recall part!!!!!!! Why was a recall issued with no part to fix??? Make them get their act together. This is dangerous and maddening to listen to constant bell ringing in the vehicle. Not to mention the possibility of an accident. This vehicle is my daily driver. I need the vehicle to be operational and safe.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights intermittently illuminated. As a result of the warning lights being illuminated, the cruise control system failed to operate as needed. The contact then received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue, and each confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure was approximately 40,000.
Experiencing persistent ABS and Anti skid lights flashing on dash board along with persistent dinging, which has become very annoying. Took the vehicle to my nearest Ram dealership and they ran a diagnostic on it and told me that it was a faulty ABS/HCU causing the problem, but that there were no parts available to repair it. They said they would call and schedule an appointment to have it repaired as soon as the parts become available. I don’t know if I can wait much longer, as the constant dinging is very upsetting to my wife, who normally drives the truck.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights intermittently illuminated. As a result of the warning light being illuminated, the cruise control failed to operate as needed. The contact then received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure was approximately 90,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated that after receiving the recall notification, the ABS and traction control warning lights intermittently flashed on the instrument panel, and the cruise control failed to operate as needed while the warning lights were illuminated. Over time, the contact stated that the warning light failure occurred more frequently. The contact then stated that while driving 50 MPH and hauling a utility trailer, the contact depressed the brake pedal, and the vehicle started to slide. The contact was able to avoid crashing into the vehicle ahead despite the brake failure. The contact stated that the ABS and traction control warning lights were illuminated during the failure. Two dealers were notified of the failure, and both informed the contact that due to parts for the recall not being available, the contact had to pay out of pocket for the repair and submit a reimbursement claim. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 172,000.
Loss of control due to brakes locking up.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and remained illuminated. The contact stated that there was an abnormal beeping sound coming from the vehicle with several messages displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure persisted, and the vehicle remained at the residence unrepaired. The failure mileage was unknown.
Going down a hill and had to do a hard brake for a animal and brakes locked up instead of gradually stopped causing me to slide Truck presenting a c0020 code
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact received notification the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS and traction control warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.
The ABS and and electric circuit lights came on, on the dash. Then a week later my Transmission started acting up. I had it into the shop and they are saying the 2 are related. They have given me the paperwork showing how the code that comes up is from the recall and the paperwork showing it can trigger the transmission control module. The manufacturer made the recall back in December of 2024. They have yet to come up with a fix. Now we have a none drivable truck that has to sit until they find a fix. I am still making payments on this vehicle and they have nothing to say. We are almost coming up on a year, where is the liability?
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle. The contact stated that the ABS warning then illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the ABS had activated and was applying pressure on the rear brake calipers. The mechanic replaced the rotors, calipers, and brake pads. The contact was informed by the mechanic that there was still a failure with the ABS Hydraulic Control Unit. The vehicle was repaired. The contact was aware of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 168,699.
The recall for the ABS, C4B is still NOT resolved and is affecting other systems. I believe RAM headquarters are not interested in the repair. I have reached out and now they blocked me on social media because I complained publicly and posted the recall. They could at least replace with the same and it should work for awhile anyways. I just keep getting the same notice about it. PLEASE HELP
The contact owns a 2018 Ram 2500. The contact had received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, after contacting several local dealers, the contact was informed that parts were not yet available and there was no anticipated date for parts availability. The contact stated that approximately seven months ago the ABS warning illuminated, and the message "Service Hydraulic Control Unit" was displayed. The contact stated that the warning illuminated while driving at various speeds. The contact was towing a 32-foot trailer and stated that towing trailer also activated the warning light. The contact stated that the warning light was constantly illuminated but the vehicle was still being driven. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired because parts were not available. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was invalid.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The part to perform the recall repair was not yet available. The dealer was contacted and informed that parts were on hold and not yet released. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service ABS” and the “Electronic Stability Control (ESC)” alarm was sounded to notify the contact of a failure with the vehicle. Whenever the alarm sounded, the ABS was no longer activated. The dealer was contacted and confirmed that the hydraulic system was not covered under the recall. The contact was informed that replacing the HCU out of pocket might be reimbursed. The failure mileage was approximately 110,002.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service Electronic Brake and Service ABS warning lights were illuminated. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 53,000.
Recall 24V‑896 was announced on 11-27-2024. The recall states that this may cause an unsafe driving condition for the vehicle. Stellantis has not resolved this problem and states that the part is unavailable. Stellantis lists the replacement for the defective hydraulic control unit (HCU) part #68143491AB as available for purchase. This delay is unacceptable, with thousands of potentially unsafe trucks on the highways.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS and ECS warning lights illuminated intermittently. The vehicle was taken to a repair facility, where it was diagnosed and determined that the ABS control pump unit was failing. The contact called the dealer and confirmed that the brake hydraulic control unit had failed. The vehicle was not repaired. The contact stated that the failure persisted. The ABS and ECS warning lights were constantly illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Recall 24V‑896, cannot be repaired, no repair timeline in site, vehicle is coding and dealership has confirmed code. Driving cruise will turn off and braking system becomes difficult and unstable. Warning systems come one. Dealership attempted to repair but manufacture advised they were not allowed to do so because it would not be permanent. Dealership has advised to park unit and contact Chrysler for buyback. We have called Chrysler customer care daily for 3 weeks with no success and no end in sight. The will not provide daily driver solution, vehicle replacement or repair fix. This is part of our daily driver to and from work and to and from farm to carry trailer with cattle. It is unsafe without proper braking system functioning and dealership has confirmed this and advised us to not operate. Chrysler has also advised us to not operate since it has coded but has offered no options. Dealership confirmed code on or about 8/22/2025
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control failed to activate as intended. The traction control and ABS warning lights were illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine, ABS, and traction control warning lights illuminated intermittently. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.
The contact owned a 2018 Ram 2500. The contact stated that while driving in reverse, down a steep boat ramp with the boat and boat trailer attached, the braking system suddenly malfunctioned, causing the boat, boat trailer, and the vehicle to go into the water. The contact had to climb out of the front driver's window and swim to safety. The contact also sustained a minor knee injury that did not require medical treatment. A police report was taken at the scene. A diving crew was called to retrieve the vehicle. During the incident, the vehicle was destroyed. The contact indicated that prior to the incident, the brake warning lights had remained illuminated, and also, previously, while driving, the brakes had failed and nearly caused a rear-end collision. The contact was informed that the remedy for the federal safety agency Campaign Number: 24V896000( SERVICE BRAKES, HYDRAULIC) was not available. The manufacturer and local dealer were aware of the issue, but no assistance was offered. The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 180,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control, ABS and traction control warning lights were continuously illuminated. In addition, the alarm sounded continuously. The contact disconnected the wires to stop the alarm from sounding. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.
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