24v896-unit has been coding for months, dealership or chrysler have no fix in site. this is a safety hazard and I need my unit for daily driver and have been without for more than 3 months with no solution. I need them to replace this unit with a new unit or buy it back for the price of what it would cost me to get a new one. I need to have a truck to use if they are not going to repair it. I need this now.
2018 Ram 2500 brakes complaints
Page 15 of 79: complaints 401 to 430 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the message "Service ABS and Traction Control" was displayed on the instrument panel with an audible chime while driving the vehicle. The vehicle was not diagnosed or repaired. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve were fractured. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 19V021000 (Steering); however, the failure persisted. Additionally, the contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, causing the cruise control mode to become inoperable. Additionally, the vehicle made a beeping sound. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the brake HCU needed to be replaced. The local dealer was contacted and informed the contact that there would be a cost for the part to be replaced with the same part under recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of the federal safety agency Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19V021000 (Steering); however, the parts to perform the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed with a failed HCU, and the pump and the control unit were replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted on two occasions and informed that there was no time frame for the repair. The failure mileage was approximately 72,205.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My vehicle has a recall for a an ABS control module which affects, the ABS system, traction control, and cruise control system. The cruise control system will randomly turn off when the vehicle is at highway speeds causing a momentary struggle to keep control of the vehicle. The driver information display in the gauge cluster will randomly flash an error message with an audible "ding" which is highly distracting while driving. At times, this warning flashes every 3-5 seconds and lasts for 10-30 minutes at a time making it very difficult to concentrate on driving the vehicle. The traction control system fails when the message flashes which has been a problem on wet roads. The dealership has acknowledged the recall of the ABS module multiple times and indicated the manufacturer has not made a fix available for nearly a year. The issues with my vehicle are becoming more apparent and frequent every week. This is the second Ram 2500 I have owned that experienced a failure of the ABS module. I began to notice the issues with this vehicle in July of 2023 and the frequency has dramatically increased in recent months.
abs and traction lights stay on. cruise control does not work. recall is 24V‑896 and parts are still not available after almost a year.
My traction control and abs brakes warning lights come on and off regularly. I do not have abs brakes or traction control a lot of the time
See attached document for complaint. It has been ten months since I was notified of this safety defect that has caused my vehicle's Anti-Lock Brake System to fail. The notice includes the warning, "The loss of ABSIESOTraction control may cause a vehicle crash without prior warning. " This defect has rendered my vehicle inoperable for its primary purpose - trailering horses. If! were to need to drive the vehicle, it places me, the occupants and other drivers at risk. My dealer and Dodge RAM are unable to tell me when a replacement part will be available. I would appreciate any action that you can take to assist me in this matter.
ABS failure light keeps popping on due to the recall. I have yet to get this resolved. The dealership wanted to charge $1200 and not fix the issue A DAY after purchasing. I have been dealing with this over a year. It is dangerous. I had to replace the entire transmission which cost $6,000 because the light will come on and stay on and send incorrect information to the computer system. The truck is not performing as it should due to this, and the traction loss is dangerous when braking suddenly.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly disengaged, and the “Service ABS” and several other unknown warning lights were illuminated. The contact stated that there was a chime sounded when the failure occurred. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available for the 2500 model vehicles and were currently only available for the 3500 models. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS warning light illuminated, and an alarm sounded. The contact stated that the failure recurred intermittently. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed, and determined that the brake HCU had failed and needed to be replaced. The dealer informed the contact that there were 7 units of parts available in the store, but the manufacturer had advised the dealer to prioritize the repair of commercial vehicles. The contact was advised that the part for the vehicle repair needed to be purchased. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 100,000.
Abs light and traction control light stays on plus keeps popping up to service electric trailers brakes. Electric trailer brakes well not work. Cruise control stopped working. All do to recall. Truck has had this recall for over a year now and I’ll I ever get told by dealerships that the parts are unavailable. Dodge makes this junk ass trucks everyday so I don’t understand why parts are unavailable.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly disengaged, with the ESC, ABS, and HCU warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 51,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving over bumps in the road, the audible warning alarm erroneously activated, along with messages displayed for the ABS, Traction Control, and Emergency Braking System. Additionally, during the failure, the cruise control became inoperable. The contact had received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to complete the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available for the specific VIN, but the part was available for other years, makes, and models included in the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted regarding the issue. The failure mileage was 18,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction, and cruise control warning lights illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the Hydraulic Control Unit (HCU). The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.
Recall C4B/the federal safety agency 24V‑896 Hydraulic Control Unit ABS. Continual tripping of the ABS warning resulting in loss of ABS, Cruise Control, Traction Control. Each trip give a warning and chiming resulting in nonstop alarms, noise and loss of the above features. It has been a year since the recall, over two years since the first class action and still no remedy to this safety issue. It is time for the federal safety agency to sue and obtain a consent order from FCA similar to earlier FCA consent orders to repurchase these vehicles as they are currently unsafe to drive, there is no remedy in sight, and the resale value has plummeted as a result of this recall and lack of remedy.
ABS module/ HCU faulty. This has been replaced 2 times and lasts 3 years. Dealership says no fix has been made at this time for recall. No new parts to fix it, ABS light constantly going off.
I am concerned regarding the safety of this model and the hydraulic brake control unit/ ABS as I live in colorado it’s about to be snow season and my wife drives this vehicle to work on snow days. I’ve read the part failure can cause abs to fail and may lead to crash. Recall notice states no known remedy, and it’s been almost a year since the notice was issued.
Abs warning light dings and warning lights are on. Safety recall. When will this be fixed
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that while driving at various speeds, a warning chime sounded, followed by the "Service ABS" message being displayed on the instrument panel. Due to the failure, the cruise control feature failed to operate as needed. The dealer was notified of the failure and confirmed that the part for the repair was unavailable. The contact was then informed that the vehicle could be serviced out-of-pocket and that the contact could file a reimbursement claim once the parts for the recall repair became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 109,000.
Since the recall was announced, my truck has experienced constant ABS and traction control alarms, including an unending beeping warning chime that makes the vehicle unpleasant and unsafe to drive. My local Ram dealer confirms that the repair parts (HCU/ABS module) are not available and that there is no estimated time frame for replacement. This situation has now persisted for months, leaving me with: •A continuously beeping alarm while driving or idling, •A loss of confidence in braking and safety systems, •And a significant loss in resale value, since I cannot sell or trade the vehicle while this open safety recall remains unresolved. Impact This recall defect has made my vehicle effectively undriveable and unsellable. I have made multiple attempts to have it repaired, but the dealer and Stellantis representatives continue to tell me that parts remain on national backorder. As a result, I am deprived of the safe and normal use of my property. Under 49 U.S.C. § 30120, a manufacturer must provide a free and timely remedy for a safety defect. The ongoing delay and the lack of any interim solution (such as a loaner or disabling the alarm) clearly violate the spirit of this requirement and constitute a constructive deprivation of use. Requested Action I respectfully request that Stellantis: 1.Provide a functional remedy immediately (replacement HCU or equivalent). 2.If parts are still unavailable, provide a loaner vehicle, temporary compensation, or buyback option until the repair can be made. 3.Confirm in writing the expected date when replacement parts will be available for my VIN. I am filing a concurrent complaint with the federal safety agency to document this safety-related hardship and ongoing loss of vehicle use and value. Documentation Available upon request: •Copy of dealer service report indicating unavailable parts. •Photographs/videos showing active ABS and traction control alarms. •Records of my prior attempts to schedule service.
the federal safety agency Recall ID Number: 24V896, This recall has been going on for approx. one year with still no resolution to fixing the problem with the "Loss of ABS/Traction Control from Module Failure".
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the traction control and an unknown warning light for the hydraulic control unit (HCU) illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 92,000.
My RAM truck was recalled several months ago but has not been fixed due to no parts available for the fix. What am I to do? Dealers are no help at all. It has been almost 2 years since I have been trying to get this fixed. Please get RAM to get this recall done.
The recall was issued in November 2024 and it been almost a year and the part is still not available yet.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that in July, when the vehicle was started, the ABS warning light flashed, and the notification alert persisted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS sensor might be at fault, but the contact believed that the failure was associated with the unrepaired recall. The contact was advised to call back every 30 days to check on the status of the parts being available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 65,000.
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