The contact owns a 2018 Ram 2500. While the contact's husband was driving at an undisclosed speed, the vehicle was shaking erratically. The contact stated that the traction and ABS warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with an unrepaired recall. The contact was informed that the parts were not available. The vehicle was not repaired. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The contact stated that the failure had occurred while the contact was pregnant, which added a lot of stress. In addition, the contact stated that the vehicle failed an inspection because of the open recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 88,000.
2018 Ram 2500 brakes complaints
Page 14 of 79: complaints 371 to 400 of 2,349, newest first, as owners wrote them.
ABS warning/Traction Control lights and warning chime activation...for over 9 month...
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly deactivated, and the “Service ABS” and “ESC” warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part needed for the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed and needed to be replaced. The dealer confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.
Early 2024 and it continues today, I randomly get an alert about my braking system needing checked but then the message will go away and everything works fine. I finally took it to Keer Automotive dealership in New Lexington OH in March 2024 to see what was going on and they advised there was an issue with the ABS module and the part wasn't available but they were expecting it in May 2024 and it would cost about $1800 for the repair. They put me on their list to contact when they received the parts. Around November 2024, I received a recall notice. To date, I am still waiting on the part. I continue to follow up with Keer but they have no answers. In the meantime, I am stuck with a $65,000 truck that has a faulty braking unit. It is my mode of transportation and with winter upon us once again I am faced with winter weather driving and not knowing if my brakes will work properly. This puts me and anyone riding with me at extreme risk of an accident as well as anyone around me that could be impacted should an accident occur.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS warning light was intermittently illuminated. The contact called the local dealer and was informed that the part for the recall repair was not yet available. The contact had also called the manufacturer and was informed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 36,000.
The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and driving at an undisclosed speed while hauling a trailer, the traction control and ABS warning lights illuminated with the messages "ABS Electronic Brake Failure" and "Electronic Brake Failure" displayed, and the ABS audible chime. Additionally, the brake pedal went to the floorboard while depressed, and the brakes made an abnormal sound. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who retrieved DTC: C2200-49 (Anti-lock Brake (ABS) Module) and C0020-01 (ABS pump motor control). The dealer and a second dealer, Granger Motors (1708 Sycamore St, Granger, IA 50109), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.
Constant cycling of ABS and Traction Control lights with tones. Causes ABS, Traction Control and cruise control failures with persistent tones and lights. Parts not available after 12 months of open recall.
Reference 24V‑986. This recall shows a date of November 2024. The remedy for this is not yet available as of 12/08/2025. It is winter and as there is no ABS on my truck I cannot use it for work or personal reasons. This is unacceptable. I will not purchase another FCA vehicle again due to the lack of customer support.
1 day after purchasing from Dealer random ABS warnings started disabling the ABS, Cruse Control and Stability control. Researching issue there is a recall from 11/2024 Recall was not disclosed. the remedy is to replace the HPU which is not available for the 2500 series pickup. which appears to be the same HPU that is available for larger trucks. Parts availability is not timely for such a critical component.
Stellantis and RAM companies have had Manufacturer Recall NumberC4B the federal safety agency Recall Number24V-896 Recall Status: Recall Incomplete, remedy not yet available This has been well over a year and I have lost the use of my Truck for loading my Truck Camper for the entire year due to their lack of resources allocated to fix this issue. I have had the Traction control light /ABS Service light associated with the HCU electric pump motor fail on this recall since June of 2024 and it is due to defective parts that do not last as this was the second HCU/Electric pump motor in the truck from the Manufacturer and installed serviced by my local RAM dealer dealer( first one failed at 11,500 miles approximately. my truck has 23,000 miles on it currently as and when the repair part(s) come into stock, it will be the 3rd unit installed. This time on waiting for upgraded parts to be installed under the Recall/Warranty is unacceptable and is not "TIMELY" at all. Additionally if this light comes on during driving with cruise control on it will shut off cruise control and can cause an accident from the deceleration.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the ABS warning light illuminated. The contact stated that while driving on approximately three occasions at various speeds, the brake pedal was depressed; however, the vehicle failed to slow down as intended, causing the braking distance to become extended. The vehicle was no diagnosed; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 43,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed over a bump, the vehicle slid. The ABS warning light illuminated with an audible chime. The vehicle was taken to the dealer, who replaced the HCU and ECU, but the failure persisted. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken back to the dealer, who confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,200.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the vehicle lost automotive power. The check engine and ABS warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a recall-related failure. The contact was advised not to no longer drive the vehicle. The vehicle was not repaired, and the contact obtained a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.
The C4B recall on my truck has been open for over a year and Ram / MOPAR just keep saying no part available when I take it in to get fixed. The truck will not stay in cruise control every time the light dings. It is a hydraulic controller for the brake fluid which seems like it is a huge safety risk if it does fail while driving.
Please add this to complaint number: 11702732 This is a supplemental complaint regarding the same safety issue I previously reported involving Safety Recall C4B on my 2018 Ram 2500 - complaint # 11702732 In addition to the safety concerns and the prior accident I described in my original complaint, the unresolved recall has also caused significant financial harm. I still owe approximately $15,100 on the vehicle and must make a $515 monthly payment. Because the recall remedy has been unavailable for years, I cannot legally sell or trade the vehicle, even though it should have substantial equity. The truck’s resale value has dropped due to the open safety recall with no remedy, leaving me financially stuck with an unsafe vehicle I cannot get rid of and a high payment that I currently cannot afford due to job loss. The unresolved recall continues to put me in danger during winter driving, and the lack of remedy has created both a safety crisis and a serious financial hardship. Please attach this information to my previous complaint for the same VIN.
The Brake Hydraulic Control Unit (HCU) covered under Safety Recall C4B has been unavailable for several years, leaving my 2018 Ram 2500 with ongoing ABS, traction control, and electronic stability control malfunctions. This defect has already caused an actual accident. In January 2024, during snow conditions, the ABS and traction control failed while I was braking in my driveway. The truck slid uncontrollably and struck a tree, causing over $10,000 in damage that had to be repaired through my insurance. This incident occurred specifically because the brake and stability systems did not function properly. The issue continues to create serious safety risks, especially in winter. The warning lights for ABS and traction control are on constantly, accompanied by continuous dinging that is extremely distracting and stressful to drive with. The truck loses stability on snow or ice, braking distance is increased, and the vehicle behaves unpredictably. I am now driving again in snow and ice this winter, and I am genuinely afraid this defect will cause another accident. Despite this being an acknowledged safety recall, every dealership I contact says the replacement HCU part is still “not available” for my vehicle. This has been confirmed repeatedly by multiple dealerships and by the manufacturer’s recall hotline. I have attempted to get this recall repaired for several years with no success. Because the recall remedy is unavailable, the vehicle remains unsafe to operate, yet I have no alternative transportation and must drive it daily. I also cannot sell or trade the truck, which has caused significant financial harm. I am requesting the federal safety agency assistance because the recall remedy has not been provided within a reasonable timeframe, the vehicle remains unsafe, and the defect has already contributed to a crash.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle and while driving at an undisclosed speed, the message "Service ABS" was displayed. The check engine and ABS warning lights were illuminated, and the ABS alarm chimed. The vehicle was taken to the dealer, who determined that the ABS module needed to be replaced but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
The contact owns a 2018 Ram 2500. The contact stated that while reversing out of the driveway at approximately 5 MPH, the ABS warning light and traction control warning light illuminated. The vehicle was taken to a dealer on two occasions, and the contact was informed that parts to repair the vehicle were not available. The VIN was included in the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 104,580.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was started and running, the ABS and traction control warning lights illuminated. The contact stated that the messages "Service Electronic Braking System", "Service ABS", and "Service Traction Control" were displayed with a dinging audible alert. The vehicle was taken to a dealer where it was diagnosed, and determined that the ABS, ESC unit, and the traction control needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,200.
Traction Control and ABS not working properly. ABS light on dashboard is on called dealer several times and am told that the parts are unavailable. However, they said if I want to pay for the parts they could fix it. We called mopar and were told that the parts are available and can even be purchased on [XXX] . Called and explained this to the dealer and they said they had 1 in stock and made an appointment. Then received a call that they didnt know if they could get the parts - seems like if I want to pay out of pocket they will fix it. I would like to know if I lose my brakes or have an accident because of this safety issue who will be responsible?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an abnormal audible alarm was coming from the vehicle. The contact stated that the abnormal sound was more frequent during inclement weather. The service electronic braking system message was displayed on the instrument panel, and the service traction control warning light was illuminated. In addition, the contact stated that when the sound was not audible, the cruise control failed to function as intended. The vehicle was taken to the dealer; however, the dealer refused to inspect the vehicle since the remedy was not yet available. The vehicle was not repaired. The contact stated that the failure persisted for two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Upon investigation, the contact stated that Mopar had parts on sale through Amazon and eBay to repair the vehicle. The failure mileage was approximately 48,000.
Recall #24 V896000, C4B was issued in December of 2024 . Recall was to replace the HCU unit that controls the braking system. I have called every month, no parts are available to fix the problem. Warning lights and sounds are now going on and off on the vehicle. It does not seem reasonable that parts are not available to fix a safety recall for one year. Please contact the manufacturer to force them immediately to get this severe safety issue fixed.
Service ABS light constantly is on and off with dinging and kicking cruise on traction control off. I feel this isn't safe with my children on car. It has been a year I feel this is plenty of time to make it right or replace my vehicle
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle hesitated while coming to a stop, causing the braking distance to become extended. The ABS warning light was intermittently illuminated. An unknown local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 21,500.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
My 2018 Dodge Ram 2500 ABS Hydraulic Control Unit failed, almost a year after recall the federal safety agency 24V‑896 (manufacturer recall C4B) was issued. This resulted in a loss of ABS capability. I reached out to the closest Dodge dealers and they informed me that a replacement component was not available. As this was a safety concern, and no resolution was available through Dodge, I was forced to complete the repair myself. Interestingly, I had no issue purchasing a Mopar OEM HCU. After replacing the unit, I'm no longer receiving ABS error codes and the truck is functioning normally. After submitting a reimbursement request to FCA for the repair via their website, my request was denied as I didn't use a certified repair facility. I informed them that I had tried but that they informed me that no repair components were available to complete the recall.
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the "Service ABS" message was displayed with an audible chime. The vehicle was taken to the dealer, where the message was reset six times; however, the failure reoccurred. The contact was informed that the message could no longer be reset. The contact stated that the vehicle could not be driven anymore due to the continuous dinging chime while driving. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that the failure and the parts unavailability had lasted for two years. The contact was advised to pay a fee for the repair, and reimbursement would be provided later. The contact stated that a recall repair was free of charge. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 105,636.
The contact owns a 2018 Ram 2500. The contact stated that the ABS and electronic stability control (ESC) warning lights were illuminated along with an audible chime. The contact had received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was advised that the recall repair was not yet available. The contact also called the manufacturer and was advised that the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 71,000.
My ABS module has an active recall. I have replaced brakes and rotors in the front and rear. I have had to resurface my rear rotors due to the issue. My breaks are locking up and causing issues. I can't back up my trailer without my breaks locking up. The recall has been active for almost a year without a resolution. This problem is unsafe and people's lives are at risk. Something needs to be done. I can't even buy an aftermarket updated part to fix this issue. Thank you!
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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