The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure warning light intermittently flashed on the instrument panel, causing the cruise control feature to become disabled. The vehicle was taken to the dealer, and the brakes were replaced; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.
2018 Ram 2500 brakes complaints
Page 13 of 79: complaints 341 to 370 of 2,349, newest first, as owners wrote them.
Abs and traction control showing error and alert all the time.
ABS and Electronic Braking System. I have not been able to use cruise control because this problem with my brakes also disabled my cruise control. I worry about my brakes failing. The part(s) needed to repair this have not been made available so I've been advised to not have it serviced until repair parts can be made available. I have had warning lamps light up on the dash since December of 2022. It's been over three years and RAM is not handling this in a timely fashion. I'm concerned about my brakes failing.
My ABS light keeps coming on in and out over the last 6 months. The dinging is equivalent to NOT wearing your seat belt. Dealer said it was a recall since 12-2024. There is still not a remedy for this. I was told I could pay for an aftermarket product for about $1000 and when parts became available they would do the repairs and pay me back for the repairs I have paid for. I told them I wanted that statement on paper and was told to contact corporate. They told me exact same thing. It's been over a year now since the recall has been issued shouldn't that be enough time for them to figure this out since it has to do with your brakes not working properly? This is a safety issue and needs to be fixed ASAP!
The contact owns a 2018 Ram 2500. The contact stated that the vehicle made an abnormal grinding and metallic sound upon depression of the brake pedal. There was no warning light illuminated. The contact stated that the brake rotors, the brake calipers, and the brake shoes had been replaced twice as a result of the persistent failure. The contact recently received notification of the federal safety agency Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the failure and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The failure mileage was approximately 80,000.
A recall was issue 1 year ago for the issue below. This issue has yet to be resolved. The dealer informed me they could fix it at my cost but left little or no hope for the reimbursement. One year is sufficient to come up with a fix. I have constant alarms going off on my truck which is very distracting. I have parked my truck as it poses an unsafe condition. Manufacturer Recall NumberC4B the federal safety agency Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available Summary Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.
I do not feel this recall - considering it is regarding BRAKES - has been remedied in a timely fashion. It started over a year ago. They obviously are not interested in addressing the fix. I assume they are taking the hit and paying off lawsuits as it is cheaper than actually completing the recall. But whatever the reason, they have not addressed this and my RAM repair location keeps telling me "parts are not available" to fix it. A recall was issued but it does not appear it has any teeth. What is the point? Please let me know if any action is imminent. It can also potentially effect the transfer of title if I chose to sell the vehicle. Thank you for your attention to this matter.
The contact owns a 2018 Ram 2500. The contact stated that while the vehicle was parked and turned off, the vehicle unintendedly shifted out of park(P) while the key was not in the ignition switch. There was no warning light illuminated. The contact stated that the parking brake was engaged to prevent the vehicle from rolling away. Additionally, the contact received notification of the federal safety agency Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the recall remedy parts were not yet available. The dealer was contacted and confirmed that the recall remedy parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure related to the recall. The approximate failure mileage was 84,000.
Recall/Campaign: Ram/Stellantis C4B Problem: “Dealer says remedy/parts are not available / cannot schedule recall repair.” This has been a problem since 2023. Have not had ABS for years or 4x4 and i live in a snow environment. My breaks and rotors are trash from not having ABS.
I am the owner of a 2018 RAM 2500 that is subject to the federal safety agency safety recall 24V‑896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have been informed that no repair remedy or replacement parts are available, and no timeline has been provided for when the recall can be completed. This is a brake-related safety recall, and the continued inability to repair the vehicle creates an ongoing safety risk. The manufacturer has not provided an interim remedy, loaner vehicle, or alternative solution. I am filing this complaint to document that the recall remains unresolved due to parts unavailability and to request the federal safety agency review of the extended delay in providing a safety remedy.
My 2018 RAM 2500 has had an ABS system recall since Nov 2024. My truck has had a problem with the ABS since 2019. I do not have anit-lock brakes or cruise control as a result of this failure to be able to resolve the problem. Over a year since the recall, and still no parts available. How long is the federal safety agency going to let RAM get away with this?? Maybe after some has an accident or hurts someone they will respond. I have been a RAM owner since 1989 since the first CUMMINS engine was put in their 2500's. I'm VERY disappointed in RAM, and the federal safety agency for not resolving this.
I am forced to drive a vehicle through the winter with a known safety defect - an ABS system that does not work properly. I was told by Ram corporate they were trying to source parts - it has been several months and still no resolution. I was told I could rent a car at my expense to drive in the winter, or try and find the parts to repair and do it at my cost. They are obviously trying to avoid paying for the repair, and putting me and my family at risk.
After several visits to dealership, I have been told I am not able to get this recall remedied. I am stuck with a vehicle that is unsafe to drive, according to the Dodge dealership and unable to be traded in. I am now having a financial loss as I pay for rent on my RV and am unable to pull it due to the faulty part and safety concern. The ABS indicator and traction control light is lit on the dash. This started about 6 months ago. Periodically, I believe the brakes are failing as I can feel it on the front end. The cruise control no longer works on the vehicle and a buzzing sound comes on while driving. The warning indicators have been confirmed through the dealership mechanic and code readers. The staff at all dealerships I have visited have been of no assistance and virtually told me I am just out of luck. I commute to work and travel for pleasure. As an older individual, I do not have the financial means to take the loss on a vehicle and just buy another. How does one take a $60k loss like this because Mopar has not fulfilled their commitment to provide quality parts and remedy a safety recall?
The recall has been active for over a year without repair authorization due to no parts being identified.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called a local dealer and the manufacturer and was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the check engine warning light was activated with an audible alarm and the messages "Service ABS” and “Traction Control" were displayed. The vehicle was taken to the local dealer who replaced the ABS and HCU modules but the failure later reoccurred. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact later experienced the failure while driving 42 MPH around curve, causing the vehicle to fishtail and the vehicle almost drove off the road. The failure mileage was 20,000.
I have had this issue for over 2 years now and the recall is almost a year old. I went to the RAM dealership in Elizabeth City, NC and they have told me that they would get back to me for over two years. I call MOPAR and they still have no fix for the issue nor do they have a timeframe of when to expect. When asked, if they are going to cover the cost of the accident that occurs when the brakes actually fail, they suggest if I am not comfortable driving the vehicle, they might offer a rental vehicle. I go through that process and since they don't have an estimated timeframe, they won't allow me to get a rental. Just need to problem fixed and they have had plenty of time to correct this issue.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while depressing the brake pedal, added force was needed on the brake pedal to stop the vehicle. The cause of the failure was not yet determined. The failure mileage was 40,000.
MY ABS module was replaced shortly after purchasing my truck, which currently has 65,000. However, the ABS module has been malfunctioning for years. Despite contacting and visiting dealerships, I've been informed the necessary part is unavailable. consequently, my truck has been without traction control, and I've been unable to use cruise control, for most of the time I've owned it. Recently, I've experienced loss of traction, which has nearly resulted in three accidents. while I understand the concept of recalls, this situation is unacceptable.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control system unexpectedly disconnected. The contact stated that the “Service Traction Control” and “Service Brakes” warning lights illuminated. The contact received notification of the federal safety agency Campaign Number 24V896000 (Service Brakes, Hydraulic). The contact stated that parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 188,127.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated intermittently, and the vehicle made a dinging sound. The contact stated that the failure also occurred while driving over bumpy road surfaces. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 40,000.
Warning lamps for braking systems are active. Recall C4B has been active for over a year now with no remedy.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light was illuminated and blinked, the vehicle failed to throttle, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that the failure did not occur when the warning lights were not blinking. The contact stated that on a separate occasion, while coming to a stop and depressing the brake pedal, the vehicle simulated as if the ABS was activated, and the brake pedal kicked back with force. The ABS, ESC, and Traction Control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 86,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the ABS and the Traction Control warning lights were intermittently on while driving. The contact stated that both systems' failure had caused the vehicle to skid while driving on wet pavement. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 94,000.
The contact owns a 2018 RAM 2500. The contact received notification of the federal safety agency Campaign Number: Â 24V896000(Â Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, increasing the risk of an accident. Due to these unresolved safety concerns, I do not feel safe operating the vehicle. The issues are associated with acknowledged manufacturer recalls. However, my local dealership/manufacturing has failed to adequately respond or complete the necessary repairs, despite multiple attempts to address the problems. The vehicle has been presented to the dealership for recall-related concerns. No inspections by police or insurance representatives have occurred to date. Manufacturer involvement has been limited to customer service communications, without resolution. Symptoms include ongoing brake and steering concerns that prompted recall notifications. These issues have persisted despite recall availability and were present prior to my most recent attempts to obtain service. No effective corrective action has been completed.
ABS / HCU failed. It was recalled a year ago but still no parts / remedy available. It needs to be fixed. A year is a ridiculous amount of time to have no fix.
Continuing saga of HCU failures. First identified years ago, i follow up with dealer monthly. Latest call last Friday, they advised no solution or timeline for repair provided by FCA. Impact is loss of ABS (reduced braking safety), loss of control of trailer electronic brakes (increased risk while towing a trailer), incessant audio warning alarms (distracts driver), and loss of other systems (cruise control). First detection of malfunction was spring 2024. My fear is FCA/Stellantis are not doing their due diligence to preserve the safety of their customers muchless of our highways. All documentation of the problem is based on personnel research and verbal communication with the dealer service department. I do have maintenance records identifying the problem with my vehicle if needed.
Hydraulic Brake controller has been under recall for over a year with no remedy. Unacceptable and dangerous at this point. When will action be taken against Mopar and chrysler?
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