The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2018 Ram 2500 brakes complaints
Page 12 of 79: complaints 311 to 340 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and Traction Control warning lights illuminated and occasionally remained illuminated. The contact stated that whenever the warning lights were illuminated with the cruise control feature activated, the cruise control feature would inadvertently deactivate. The vehicle was taken to a dealer, where it was determined that the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair and filed a complaint. The failure mileage was approximately 60,000.
I have had this recall for over 3 years and its still not fix. Its dangerous to drive because you will never know when the brakes goes out completely. I have call the dealership many times and I receive the same answer like they waiting on the parts to arrive.
Been getting abs warning alarm for over 2 years and no fix in site. Also cruise does not function when in alarm been living with this alarm for 2 years or more. I would like to sell vehicle but cannot with this unrepaired recall. Need some action asap.
Code C0020-01 ABS-VSC lamp and intermittent warning chime.
The contact's son owns a 2018 Ram 2500. While the son was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle eventually slowed down and came to a complete stop. The contact stated that several warning lights were illuminated. The owner had received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed Hydraulic Electronic Unit Control. The contact's son was advised to contact the dealer for assistance. The dealer was made aware of the failure. The contact's son was informed that the vehicle was not a pickup. The contact's son was informed that the repair could be performed now if the vehicle was not a pickup. In addition, the contact's son was offered the option to pay out of pocket for the repair and wait to be reimbursed when the remedy became available. The manufacturer was made aware of the failure. The contact's son was informed that the parts were only available for pickup trucks. The contact's son was informed that he could pay out of pocket for the repair and wait for reimbursement. The contact stated that the vehicle had been inoperable since November 2024. The failure mileage was unknown.
The contact owns a 2018 Ram 2500. Upon purchasing the vehicle, the dealer informed the contact that the HCU needed to be replaced. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, causing the cruise control feature to become inoperable. The contact stated that the brakes operated with reduced functionality. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 180,000.
I am in Virginia and received a recall code C0020-01 for general abs fault. The truck continues to beep alerting me of this fact. I need replacement of the hcu. Which i have been told controls the breaking hydraulics. To me this seems to be of concern and could easily cause an accident and injury. This has been occurring since August of 2025 and I have been in contact with the dealership, Blackwell of Danville, VA, since then. On 11/1/25 I went into the dealership for other issues but this problem as well. They told me there is no part available for replacement and hasn't been for over a year. Well we are in a new year so how much longer do I need to wait for my truck to be safe?
The contact owns a 2018 Ram 2500. The contact located the recall for the federal safety agency Campaign Number: 24V896000 (Service brakes, Hydraulic). While driving at 55 MPH, another vehicle passed him on double yellow lines, and the anti-lock brakes locked up, and the vehicle slid and crashed into a 2008 Chevrolet. There were no reported injuries, fire, or airbag deployment. A police report was filed. The ABS light and traction control warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was emailed, but there was no response. The failure mileage was approximately 128,000.
Abs control module defective been having this problem for over five years. Ram just keeps saying no parts available. That they are working on solution. I think they are dragging there feet on purpose hoping the trucks will wear out before they have to fix. These companies need to be held accountable. Thanks for any help
A car lot sold me a vehicle with an unresolved dangerous recall
See Attached Letter
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and the electronic braking system warning lights were illuminated, and the vehicle made a dinging sound continuously. The contact stated that the failure rendered the cruise control mode inoperable. The vehicle was taken to the dealer, where it was confirmed that the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 52,000.
Anti lock brake control has failed twice and then afects cruise control and warning bell continues to ring paid to have fixed twice and still no factory fix .it hs been on recall list for years now!
I own a 2018 Ram 2500 equipped with the 6.7L Cummins diesel engine that I purchased brand new in Iowa. For approximately the last four to five years, my vehicle has displayed persistent warnings including “Service Electronic Braking System,” ABS warning light, and traction control warnings, accompanied by constant audible alerts. As a result, multiple braking safety systems are disabled, including anti-lock braking, stability control, traction control, and cruise control. For several years I contacted Ram dealerships and the manufacturer regarding this issue and was repeatedly told that repair parts were unavailable. During this time, widespread reports of identical failures were being discussed on owner forums and among dealerships. A federal safety recall was eventually issued for the ABS control module, and I received my official recall notification letter approximately one year ago. Despite the recall being active, the manufacturer and local dealerships continue to state that no replacement parts are available and that there is no estimated timeline for when a remedy will be provided. As of today, my vehicle remains unrepaired and continues to operate with disabled braking safety systems and constant warning alarms. This is a heavy-duty truck that is regularly operated in Iowa, where inclement weather conditions including snow, ice, and heavy rain are common. I am concerned about the safety risk posed by operating a vehicle with compromised braking and stability systems and the lack of any available remedy after more than a year under an active safety recall. I am submitting this complaint to document the ongoing safety defect, the prolonged lack of remedy, and the manufacturer’s inability to provide a timeline for repair of this federally recalled braking system.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer being driven due to safety concerns.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while starting or driving, the messages "Service ABS”, “Service ESC”, and “Traction Control Fault" were displayed for ten seconds with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 13,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated with an audible chime. The dealer was contacted about the ABS warning light and was made aware of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic), however, the contact had received the recall letter. The dealer informed the contact that the remedy was not yet available. The contact stated that the ABS warning light was intermittent. The manufacturer was contacted and confirmed that the remedy was not yet available and that another letter would be sent when the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights illuminated, and a chime sounded. The “Service ABS” message was displayed. The contact stated that during the failure the cruise control was deactivated, and the 4WD option was unavailable. The vehicle was taken to a dealer where it was diagnosed and determined that the failure was associated with a part in the HECU and ABS module which needed to be replaced; however, the part was not available. The vehicle was then taken to an independent mechanic where it was diagnosed and the failure was associated with parts in the HECU and ABS module however, the parts were on back order. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Traction Control warning lights were illuminated. While attempting to use the cruise control, the system failed to activate. The dealer was contacted. The manufacturer was made aware of the issues and confirmed that the remedy was not yet available. The failure mileage was approximately 118,000.
Service ABS light constantly alerting, every time I touch brakes. Loses cruise control. I called two local dealerships who tell me parts are unavailable. This is on recall, why aren’t parts available?
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and hauling an RV, the trailer brakes intermittently became inoperable. The message "Trailer Brakes Disconnected - Check Trailer Wiring" was displayed. The contact replaced the trailer wiring; however, the failure persisted. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed, and the failure was related to the trailer brakes' failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the recall remedy was available. However, the dealer sent a document to the contact that stated that the part for the model year of the vehicle was not yet available. The failure mileage was approximately 82,000.
The manufacturer has had a recall out since November 2024. It is now Jan 2026 and no word from the manufacturer when the parts will be availiable. My truck continually gets an ABS warning. I have contacted the dealer several times with no help. I believe the recall should have been address sooner than this.
Abs and traction control goes off and on randomly
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the message "ABS Brake System" displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
See attached document for complaint.
The contact owns a 2018 Ram 2500. The contact stated that several unknown warning lights were illuminated. While driving approximately 55-60 MPH, the brake pedal was depressed, and the vehicle went into a full spin. The contact stated that the ABS was not functioning properly. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. After calling again, there was a message that the office was closed. The failure mileage was approximately 62,000.
I recieved a recall ncotice # 24v-896 on my vehicle over a year ago and there is still "no parts available" to fix it. The break HCU needs to be replaced. This is a huge safty concern!! The brake system in my vehicle has become more and more unpredictable in the past few months.
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