The contact owns a 2018 Ram 2500. The contact stated that the brake hydraulic control unit was replaced in 2023; however, the failure occurred. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); after the repair. The contact stated that the cruise control and traction control failed to function as intended. The hydraulic control unit warning light illuminated. The vehicle was taken to the dealer to be repaired; however, the part to do the recall repair was not yet available. The contact was informed that the dealer had parts for the repair; however, the manufacturer was not releasing the parts. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000.
2018 Ram 2500 brakes complaints
Page 11 of 79: complaints 281 to 310 of 2,349, newest first, as owners wrote them.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic and an unknown code related to the HECU was retrieved on a handheld diagnostic machine. The contact was informed that the HECU needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately 13 months later. The manufacturer was notified of the failure. The failure mileage was approximately 151,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS and the traction control warning lights were illuminated intermittently. The contact stated that while driving approximately 35-40 MPH and pulling a trailer, another vehicle pulled in front of the contact's vehicle. The contact slammed on the brakes, but the vehicle failed to respond as intended and crashed into the rear of the other vehicle. The contact stated that the air bags did not deploy because the vehicle was equipped with a brush guard due to potential collisions with deer in the country area where the contact lived. The contact did not sustain injuries. The other driver sustained unknown injuries, and the other vehicle was deemed a total loss. The contact's vehicle was driven away from the scene. A police report was filed. The vehicle was taken to the dealer, where the contact was informed that the vehicle was experiencing a known failure, and the contact was made aware that the VIN was included in the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. Â The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 75,000.
I have been in need of a repair for the C4B recall for well over a year. My truck is unsafe to drive. No ABS, no traction control, no cruise control. I also cannot use 4wd with this issue. My truck has been undriveable for this time frame.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, FX Caprara Chrysler Dodge Jeep Ram (18479 US-11 #12, Watertown, NY 13601); were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
ABS and traction control continously comes on and off. Recieved safety recall almost a year ago. Have been to my local dealership several times over the last year to get recall fixed. Went as recently as today. Each time I am being told no parts / fix is available. It is my understanding this is a major safety concern and it is unacceptable not to have a fix.
It has been 7months since I bought my truck. STILL I have an open safety recall that hasn’t been fixed since no parts are available. I live in the Midwest and bought a ram truck just for the snow and conditions. I’ve been stuck more this winter than ever due to this abs recall. It takes away traction control, takes away cruise control. It’s not safe at all. I need this figured out IMMEDIATELY
CB4 Recall Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Been dealing with this issue since the recall got initiated back in November 2024. I call Mopar every month to check on the status and still no parts available. I haven't had any brake failures in my truck or scares, but whoever has this issue has to understand how annoying the constant chime is. Can't use cruise control and worst thing is if you are considering selling your truck outside of a Ram dealer, they won't take it in because of the open recall and privately, who would really consider buying a truck with this issue. My fear is that Mopar (Stellantis) is just putting this in the backburner with no plans on fixing it.
This recall affects the brake hydraulic control unit ("HCU") on my RAM 2500. I already had this part replaced back in 2022, and it went bad again in the Summer of 2025. I'm trying to sell the truck, but the incessant error messages and bell ringing makes that impossible. Nobody is going to buy a truck in this condition. Ram has known about this for years, and the recall was issued 14 months ago. Still no fix? I had the truck to my dealer last week and they said they are unable to help me with a replacement part, because it is not available. So now I'm driving around with a broken ABS system and constant error messages and audible warnings from my dashboard. For such a big company, it shouldn't take this long to develop a remedy to this problem. Anything you can do to assist would be appreciated. Thanks.
Dash warnings for abs / traction control flicker on and off steadily. Every time the warnings come off it kicks off cruise control. I live in often snowy conditions and I worry that steadily changing traction control systems will absolutely be dangerous. Not to mention the frustrating noises of the alerts coming on Avery few seconds. As I was told by my dealer, this recall has been out there since December of 2024. I’ve been dealing with this issue for months and it is getting worse.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 55 MPH, there was an abnormal sound coming from the engine. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated, and the vehicle made with a dinging sound. The contact stated that the failure was intermittent. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted via an online form. The failure mileage was approximately 85,000.
ABS TRACTION CONTROL LIGHT HAS BEEN ON/OFF SINCE 2020. Can't drive on snow ice due to traction control abs 4-wheel drive doesn't work correct. I almost hit the divider/wall on Interstate 30 on 01/28/26 due from poor braking.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure.
The contact owns a 2018 Dodge Ram 2500. The contact received a recall letter related to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 20-25, the brakes were applied, but the front wheels locked up and crashed into the rear of a Chevrolet SUV. There were no reported injuries, airbag deployments, or fire. A police report was filed. The steering became inoperable. The ABS and traction control were inoperable. The traction control and ABS warning lights were illuminated. The local dealer was contacted, who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed the recall information. The failure mileage was approximately 88,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH with the cruise control engaged, the check engine warning illuminated, and the cruise control was disengaged. The contact stated that the failure was intermittent, but recently, the check engine, ABS, and ESC warning lights were constantly illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had taken the vehicle in for routine service and discussed the failure with the service manager at the dealer. The contact was informed that the part was not available, but the dealer could repair the failure, and the contact could request reimbursement from the manufacturer after paying for repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 140,000.
My truck has had the issue stated in recall C4B since November of 2024, per the recall a solution was to be provided by first quarter of 2025. It is now first quarter of 2026, the recall still shows no parts available, dealers state no parts are available and this is a ridiculous amount of time to remedy a safety recall. Truck currently has multiple lights/issues related to the problem, no traction control and no cruise control for over a year and a half now. This problem needs to fixed ASAP, it's ridiculous.
The contact owns a 2018 Ram 2500. The contact stated that while driving 10 MPH in the driveway in the snow, the ABS failed to operate as needed. The contact stated that the brake pedal was depressed to the floorboard and the brakes were inoperable. The ABS and traction control warning lights were illuminated. The message “Service Electronic Stability Control” was displayed. The contact stated that the failure was related to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted by email, but no response was provided. The failure mileage was approximately 70,000.
The contact owns 2018 RAM 2500. The contact received notice of the federal safety agency Campaign Number:Â 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 45 MPH in inclement weather, while making a right turn, the brake pedal pulsated, and the vehicle did not slow down as intended, and the entire vehicle slid off the road into the mud and became stuck. The contact did not sustain any injuries, and medical attention was not needed. The vehicle was towed to an independent mechanic vacuum boost needed to be replaced. The vehicle was repaired, but the failure reoccurred 10 months later. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an unknown speed, the ABS warning light illuminated. The contact related the warning light to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called the local dealer and was advised that parts were not yet available. The contact called the manufacturer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 59,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, with an audible chime. The traction control system became inoperable but operated as needed intermittently. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available, even though one Parts Department at one of the dealers indicated that the HCU unit part might be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 105,600.
RAM or FCA USA has not timely made parts available to address the Recall C4B on my 2018 RAM 2500 HD Truck. I have been driving it without anti-lock braking system and without the skid control engaged due to the failed HCU unit covered by this Recall. I have called RAM customer care multiple times and they tell me their engineers are working on it, but they have not estimated time for the parts to be available. it has been 14 months since I first received the recall notice. This is an excessive amount of time to still not have a remedy available. Especially when RAM has remedied the same issue with the RAM 3500 Chassis.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were intermittently illuminated. While driving at an undisclosed speed and hauling a load in the snow, the traction control unintendedly engaged, causing the brakes to lock up, and the driveline power to be diverted erroneously, and the vehicle suddenly stopped and became unmovable. The vehicle was towed back to the residence. Upon inspection, the contact noticed that the driveshaft, the 4WD actuator, and other unknown parts had failed. The contact personally replaced some of the parts, but the vehicle remained undrivable. The vehicle was not repaired. Several dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the ABS warning light was constantly flashing. The dealer was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 19,000.
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. During the failure, the cruise control feature was inoperable. The contact stated that the vehicle skidded while attempting to accelerate and stalled while abruptly stopping to avoid hitting a dog. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 34,000.
The contact owns a 2018 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was called, but there was a high wait time. There was a message to call back during normal business hours. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the “Service ABS” message was displayed with an audible chime. The contact stated that the cruise control, the ABS, and the traction control systems became inoperable and failed to function as intended. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 155,000.
The contact owns a 2018 Ram 2500. The contact stated that the ABS and ESC warning lights were illuminated. The contact notified a local dealer of the failure. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic) in 2024. The contact was informed by the dealer that the part for the recall repair was not yet available. The contact stated that the transmission recently failed to shift into 4WD, and during snow or icy weather conditions, the wheels were spinning and failed to properly grip the road surface. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the 4WD, ABS, and traction control warning lights illuminated, with the "Service ABS Soon" and "ABS" messages displayed with a constant audible alarm. The contact stated that while attempting to activate the 4WD, the two front tires were not spinning as intended. The vehicle was taken to a dealer, but was not diagnosed; however, the mechanic advised the contact that parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
The failure and recall of the HCU( hydraulic control unit) means that my truck • ABS (antilock brake system ) failure • 4 wheel drive failure This poses a severe safety risk to the driver and passengers in this vehicle. It has been over a year that this issue hasn’t been resolved.
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