I have reached out to several dealers in the past year to get this recall fixed. Most say parts aren't available, However i spoke with my local dealer in Vicksburg Mississippi and the parts department stated they had the parts to fix this issue and to call back and speak with services to set up an appt. . I called back as i was asked and the service guy said we don't have the parts to fix this ABS recall. I then stated that your parts guy said the parts were available on site for my vin number. He then stated well i wont get paid for it. This has been a major inconvenience not to mention with the ABS and Traction control are faulted, the cruise control wont work and the 4X4 wont work. I have been dealing with this over a year and the say the least it is getting very frustrating.
2018 Ram 2500 brakes complaints
Page 10 of 79: complaints 251 to 280 of 2,349, newest first, as owners wrote them.
HCU Hydraulic Control Unit ABS malfunction. Intermittent loss of ABS/ESC/Traction control. Constant warning lights flashing on and off on screen display in truck with audible alarm. Vehicle is not listed as having a recall, however, this is the exact same issue as many other 2018 Ram 2500 trucks that were included in the recall and my VIN is included in the numbers for the Class Action Lawsuit. The loss of ABS/ESC/Traction control may cause my vehicle to crash without prior warning. My vehicle needs to be included in the Safety Recall Reference: C4B / the federal safety agency 24V‑896
I am submitting this complaint about Safety Recall C4B / the federal safety agency 24V‑896 for my 2018 Ram 2500 (VIN: [XXX] ). I am active‑duty military living in Virginia; the truck is registered in Tennessee. FCA’s recall notice says the brake hydraulic control unit (HCU) may fail, causing intermittent then permanent loss of ABS, ESC, and traction control, and that this “may cause a vehicle crash without prior warning.” My truck shows as affected, but I have been unable to get the recall repair. The notice also states that the remedy is “not currently available” and that FCA will contact me when it is. As of February 2026, more than a year after the recall was initiated, I am still being told that parts are unavailable and there is no firm ETA for when the repair can be performed. In the meantime, I continue to drive with a known safety defect FCA has already acknowledged. My truck’s ABS and ESC lights cycle on and off while driving, consistent with the defect description. This creates real concern about whether ABS/ESC will function during emergency braking or low‑traction conditions, especially given that I use the truck for commuting and towing. I am also aware that FCA is reimbursing owners who have already paid out of pocket to replace failed HCUs, which suggests that replacing the HCU is the recognized fix, even as owners like me are told there is “no remedy available” under the recall. This appears to leave many vehicles on the road with a known safety defect and no timely, practical way to obtain the promised free repair. I respectfully request that the federal safety agency review FCA’s handling of Recall 24V‑896, evaluate whether FCA is providing a remedy within a reasonable time, and consider any enforcement or additional oversight needed to ensure parts are supplied and repairs completed promptly for all affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been waiting over a year and FCA still doesn't appear to have a remedy for this.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The trailer brakes failed, and the contact no longer used the vehicle to haul the trailer, and the cruise control failed to activate as needed. While depressing the brake pedal, the wheels locked up, and the ABS failure caused the vehicle to shudder, causing the braking distance to become extended. The dealer was contacted and confirmed that parts for the repair was not available. The manufacturer was made aware of the issue and confirmed that parts were not yet available for the repair. The manufacturer gave permission for the dealer to repair the vehicle; however, the dealer refused to repair the vehicle. The failure mileage was approximately 37,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS and traction control warning lights were illuminated and were no longer operable. The dealer was contacted, and it was confirmed that the parts was not yet available. The contact spoke with another dealer, Mark's Discount Truck & Auto Sales (214 Rockingham Rd, Londonderry, NH 03053); and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue, and it was confirmed that the part was not yet available. The failure mileage was 40,872.
The contact called on behalf of the owner of a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The contact called the local dealer and confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. No assistance was provided. The failure mileage was approximately 6,500.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving in the rain at 60 MPH, the brakes failed to operate as needed. The contact stated that the vehicle in front stopped suddenly, and the brake pedal was depressed; however, the vehicle failed to immediately stop. The contact veered to the side to avoid a crash. The traction control warning light illuminated, and the message "ABS Service Required" was displayed. The contact stated that the failure had become worse. The contact stated that several unknown warning lights were illuminated, and several audible alarms sounded. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the vehicle made an abnormal dinging sound. The vehicle was taken to a dealer where it was diagnosed, and determined that the brake hydraulic control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, the dealer informed the contact that the remedy was not available and asked the contact to retrieve the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,320.
ABS system doesnt work. no update on recall c4b. have had this issue since 2023
This has been a recall for almost 2 yrs now and the dealer is saying no parts available. There are 1000s of RAM trucks driving around waiting for parts. A simple google search shows there are parts available on line. What is taking so long. This should have been resolved a year ago.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The ABS and traction control warning lights were illuminated, with an audible ding sound. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.
Have had an open Recall since December 2024. To date 2/17/2026 I just confirmed that the dealer has no current repair options for the recall: The Warning light came on November 1,2024. Manufacturer Recall NumberC4B the federal safety agency Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light illuminated with a constant alarm chime. When the warning light was active, the cruise control was inoperable. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The dealer informed the contact that the manufacturer was only providing parts for the 3500-Series vehicles. The contact was informed that the vehicle could be repaired out-of-pocket. The manufacturer was not made aware of the issue. The failure mileage was approximately 184,452.
Received a recall letter Jan 2024 concerning C4B/agency24V-896. I have contacted the FCA recall assistance center several times since then. They say there is no parts available for this recall. Yet they have not seemed to have this problem with 2019-2026 models. They say I can have the HCU replaced at my own cost and they will reimburse me for the cost. But there is no guaranty it will fix the problem or how long it may last if it does. This causes me problems because why should I have to pay nd Waite on my money to be returned to me in 60 days. I am retired and on Social security and can only afford to put this on a credit and which I would have to pay interest on. It seems you or FCA has any intentions of coming up with a fix for this recall.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the messages “Traction Control Inoperable” and “ABS Inoperable” were displayed. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the failure was associated with the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the part to do the recall repair was not available. The failure mileage was approximately 75,000.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while the cruise control was activated, the ABS and brake control warning lights illuminated. While the ABS warning light was illuminated, the cruise control could not be activated. The ESC and traction control warning lights were also illuminated. The failure was intermittent. The vehicle was taken to the dealer and was diagnosed with ABS and braking system failure. However, the vehicle was not repaired because parts were not available. The manufacturer was made aware of the issue and opened a case. The manufacturer offered reimbursement for a rental and referred the contact to the dealer for assistance. The failure mileage was approximately 109,000.
The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control over the braking system which can cause a vehicle crash. We have to limit the driving we do with our vehicle because of the danger that is involved. We have another issue for our vehicle: I contacted Chrysler twice with no response. and addressed it with our dealership and they have not helped. We have reported this issue to Chrysler about our 2018 Dodge Ram 2500 6.7L Cummins diesel concerning the Particulate Matter Sensor. This has been ongoing for a year and Chrysler is aware of this problem and has issued recalls on them from 2019 and up. We need this matter to include the 2018's including ours as it has the same issue. Please help us to have this matter resolved.
My 2018 Ram 2500 has an active safety recall for the ABS/EBS system that has been open for over two years with no remedy or parts available. The issue was first noticed in August of 2023. I contacted CDJR dealership on how to repair this issue. This is a serious safety defect that directly affects braking stability, trailer brake communication, and emergency handling. Because the ABS module and electronic brake system are malfunctioning, the truck cannot safely perform the heavy towing it was purchased for. When towing a large trailer, the trailer’s electronic braking system does not communicate with the truck, forcing the truck to absorb the full braking load. This has resulted in unstable braking, increased stopping distance, and unsafe emergency handling at highway speeds. The ABS fault also disables cruise control, which significantly increases driver fatigue on long-distance trips. I regularly travel 1,500 miles each way to Florida, and without cruise control I must maintain throttle manually for hours at a time, requiring more frequent stops and reducing alertness. This defect has caused premature brake wear due to the trailer brakes not engaging properly. I was forced to replace the rear rotors and pads at only 32,000 miles, costing me $2,700. This is not normal for a heavy-duty truck and is directly related to the ABS/EBS failure. The unresolved recall has also severely reduced the resale and trade-in value of the vehicle. Dealers discount or refuse vehicles with open safety recalls and no available remedy. I am also paying $138 per month for a Mopar extended warranty that I cannot use to repair this defect because the manufacturer has not supplied the necessary parts for over two years. This is an unreasonable delay for a safety-critical recall. The vehicle is unsafe for its intended purpose, creates financial harm, and exposes me to ongoing risk every time I tow. I am requesting the federal safety agency intervention to compel Stellantis to provide a timely remedy.
The contact owns a 2018 Ram 1500. The contact received notification of the federal safety agency Campaign Number: 24V896000(SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure while driving approximately 40 MPH. The braking system had failed, causing the grandson to drive off the road and crash into a ditch. The vehicle was towed out of the ditch and driven home. No injuries were reported, and no police report was filed. Later, the grandson discovered that the front passenger side braking system had overheated and was concerned that the front tire had melted. No further information was available. The manufacturer was notified of the failure. The failure mileage was 153,000.
Received recall C4B/the federal safety agency 24V‑896 on 27 Nov. 2024. Remedy for this defect has not been completed as of this date. I tried on AUG 1 2025 to have it corrected at the Berlin City Ram dealership with no luck. I asked the dealership again today 12 Feb 2026 about the repairs and was told they do not have a remedy yet for this. I called Chrysler Customer Care 12 Feb 2026 and was told there is still no remedy. My state Vehicle inspection is due in March, and will not pass inspection due to the ABS/ESC Lights being on. What do when the vehicle fails inspection and i cannot drive it?
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated to decelerate as intended while the brake pedal was depressed. The ABS warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
The contact owns a 2018 Ram 2500. While driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where it was determined that the hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The mechanic attempted to contact the manufacturer to order parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 49,700.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS warning light illuminated, causing the cruise control to be inoperable. The vehicle was taken to the dealer, who reset the computer, but the failure persisted. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was difficult to shift into gear. The traction control warning light was illuminated, and the message to shift into 4WD was displayed. Additionally, the brake light was illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle was diagnosed. The contact was informed of hydraulic pump failure, control 68143-part 491AA, control panel 08035030, module 08035030, brake fluid, ABS module, and a HECU internal failure. The vehicle was repaired, but the failure recurred. The dealer informed that the contact parts for the recall repair were not available. The manufacturer was contacted and confirmed that parts were not yet available. The failure mileage was approximately 18,000.
Abs hcu/ module malfunctions. Has been for 1.5 - 2 years now. Waiting on recall to be complete for a long time. Scared to drive truc long distances but still have to pay for it.
The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ABS and traction control warning lights intermittently illuminated while driving over bumps in the roadway. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000.
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