The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity of the impact and injury, the contact was immobilized on the ground for 45 minutes while calling out for emergency assistance. The contact sustained a broken femur. The contact related the failure to the federal safety agency Campaign Number: 22V904000 (Structure), in which the vehicle did not have the recall remedy performed to prevent the failure. Prior to the failure, the vehicle was taken to the dealer for the recall repair; however, the dealer determined that no repair was needed and marked the recall as complete. The vehicle was taken back to the same dealer for a reinspection, with a diagnostic fee included, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact mentioned being concerned for their safety when driving the vehicle. The failure mileage was 35,272.
2020 Ram 2500 body problems
11 complaints (7% of all complaints for this car).
- owner complaints
- 11
- of this car's complaints
- 7%
- crashes
- 0
- recalls
- 2
Which part fails
- Body8
At what mileage
Complaints by mileage at the time of the problem.
Ram 2500 body problems in other years
Related recalls
Structure: body: tailgate: hinge and attachments
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Risk
- An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is ZB8.
Recall number 22V904000 · Recall details
Structure
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
- Risk
- A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- Remedy
- Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's numbers for this recall are W24 and W44.
Recall number 20V207000 · Recall details
What 2020 Ram 2500 owners say
Most recent owner complaints, unedited.
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was not properly aligned, and the tires were worn. The dashboard leather had detached. While driving at an undisclosed speed, the windshield wipers became inoperable. Additionally, after it had rained, the contact noticed there was water moving around in the engine bay. There were no warning lights illuminated. The contact completed an alignment. The vehicle was taken to the local, who broke an unknown part on the dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
I was driving doing 55mph on the highway and the hood came lose and flopped back covering my windshield. Luckily there was nobody too close to me I and was able to avoid a collision.
My 2500 RAM longbed crewcab is a "Tradesman", i am a contractor, so i put a lumber rack on my truck because i also am a TRADESMAN! Problem is this bed rail is 80% hollow and covered with cheap Chinese plastic. I have stress fractures on the outside sheetmetal body panels. And this is with an empty rack 99% of the time. If a work truck cannot be used for work then what the hell is it good for? What the hell do i do about a steadily growing fracture in the structural steel bed? Seatbelt springs are pathetic and barely retract, half the time they remain loose. Drivers side has been replaced and still does not properly retract
I was making a left turn and something under my feet or floorboard a loud crack. then as i completed the turn there was a continue cracking sound until I stop. I looked for a problem, finding nothing obvious. As I drove off there was a noticeable knocking sound. Did not notice and different in the driving except a slight drift to the left, there is more knocking on rough roads. My 2020 Ram 2500 truck has only 18946 miles driven. I purchased the truck new, have had several of the recalls taken care of. I live in north Texas as of now 38 days temp over 100F. On a web site there are several others with the same problem and several fixes some have worked others not.
The contact owns a 2020 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 22V835000 (Electrical System), 21V880000(Fuel System, Diesel), and 22V904000 (Structure). The dealer was made aware if the issue and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
RECALL IS NOT BEING COMPLETD IN A TIMELY MANNER. We have not had any incidents but we have been waiting since August of 2022 for the dealer to receive the parts to complete the recall. We have been told that we are on a waiting list and we're actually on the waiting list at 2 different locations. I read online that I should file a complaint if the recall is not completed in a timely manner. We are driving the vehicle with the risks these recalls pose and do not want to have to go through any incident or accidents.
The tailgate on this truck has opened 11 times now while driving down the road. I take it to the dealer and they do nothing about it and say none of their diagnostics show anything. I have researched this problem and for the past consecutive years prior to this year's model, the same issue has been recalled. This last time it happened, it came down while pulling a trailer which bent the tailgate and items fell out of the back of the truck. I took it back to the dealer who stated the same thing and said they would order some parts to replace as they said they have had issues with the (I believe they said right side) bolts or mechanism with precious years but have never contacted me back. Now it continues to open and I have a bent tailgate because of it. Yet no one will do anything about it without me having to pay when it should be warrantied or possibly recalled as obviously the issue in 2020 models is still not corrected. 6/13/2022 was the last time it happened, but it started in January of 2021 and has opened 11 times to date.
Engine compartment hood insulation liner design is deficient and is coming loose from edge closest to windshield. The design of the insulation liner has no trim pins on the back half of the liner and relies on shaped stiffening to keep it up on the hood. Vehicle is under warranty, but the Ram Service department indicated that there's currently no fix identified. They have had numerous complaints. They indicated that even one of there service technicians has the same issue. The reliance on the liner shape stiffening is insufficient and is sagging. This could become a hazard if it drops down on the engine.
2020 silverado 2500. Consumer writes in regards to safety recall. *ld the consumer stated the recall repair called for the use of duct tape. After completion of the recall, duct tape was visibly protruding from the trim of the vehicle.
Questions about the 2020 Ram 2500 body
Does the 2020 Ram 2500 have body problems?
Owners have filed 11 complaints about the body of the 2020 Ram 2500, 7% of all its complaints.
At what mileage do 2020 Ram 2500 body problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 Ram 2500 body?
Yes, 2 recalls: 22V904000, 20V207000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 2500 have the most body problems?
The Ram 2500 model years with the most body complaints are 2019 (25 complaints), 2014 (16 complaints) and 2016 (13 complaints).
Other 2020 Ram 2500 problems
Fuel system 70Engine 34Electrical 20Transmission 20Brakes 14Steering 10Wheels 8Visibility 6Driver assistance 5Seat belts 3Acceleration 2Airbags 2Locks 1Seats 1Suspension 1Tires 1
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