2019-2020 Ram 2500 and Ram 3500 recall: structure
Chrysler (FCA Us LLC) reported this safety recall on April 9, 2020. It covers about 37,580 vehicles.
- vehicles affected
- 37,580
- reported
- Apr 9, 2020
- owners notified
- Jul 9, 2020
- related complaints
- 48
Structure
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
- Risk
- A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- Remedy
- Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's numbers for this recall are W24 and W44.
Recall number 20V207000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 48 complaints about body problems.
Questions about recall 20V207000
Is there a recall on the 2019-2020 Ram 2500 and Ram 3500 structure?
Yes. Recall 20V207000, reported on April 9, 2020, covers about 37,580 vehicles.
What is the fix for recall 20V207000?
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's numbers for this recall are W24 and W44.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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