Vehicle was previously serviced under the federal safety agency Campaign 23V799000 (FCA Recall B2A/D5A) for the Steering Column Control Module (SCCM). The remedy has failed. The multifunction stalk continues to exhibit the exact defect: high beams inadvertently activate when using turn signals, and the self-canceling feature fails. The software flash did not resolve the issue, and the physical module has not been replaced, creating an active nighttime driving hazard.
2023 Ram 2500 electrical problems
10 complaints (20% of all complaints for this car).
- owner complaints
- 10
- of this car's complaints
- 20%
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ram 2500 electrical problems in other years
Related recalls
Electrical system: wiring: relays/solenoids
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
- Risk
- An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V‑798.
Recall number 23V060000 · Recall details
What 2023 Ram 2500 owners say
Most recent owner complaints, unedited.
This complaint notes two separate safety problems for the 2023 Ram 2500 Tradesman. 1) Transmission leak. "Heavy transmission leak" noted by dealer during normal service. Apparently so common that the seals are on back order. Was caught at 35453 miles so covered by warranty, but any issues related to the leak I am told will not be covered once they fix the leak. I have read this common leak has been known to cause pressure issues and fires. 2) Electrical issue related to key fob. Since the truck was brand new, an error message would light up the dash indicating "Key Fob not detected" This would happen when trying to start the truck and while driving. This has left me stranded several times from not starting the truck and having to wait an hour to get truck to recognize key fob. While driving, truck will go into limp mode until you park, turn off the truck, and restart with the same key fob. Have brought to the dealer many times. they state low battery. I pay for them to put in new battery. before I leave the dealership the problem still shows up. They have replaced the key fob twice now. The last time at 35453 miles. Dealer says Problem out of their control after 500 more miles at 36000 when warranty is up. If the truck stops working while driving because of key fob I am out of a truck? Both issues are safety concerns.
The contact owned a 2023 Ram 2500. The contact stated that while the vehicle was parked in his driveway, it had spontaneously caught fire. The contact had been alerted by a neighbor when the contact observed the vehicle engulfed in flames from the front end into the passenger cabin. The contact stated that the fire department was called and extinguished the fire using water and chemicals. The contact stated that his insurance provider had declared the vehicle a total loss. The vehicle was still in his driveway. The contact stated that the heat from the fire had damaged the driveway and the garage. The manufacturer was not informed of the failure. The contact had researched online and related the failure to the federal safety agency Campaign Number: 23V060000 (Electrical System). When the contact checked his VIN, it was not part of the recall selection. The failure mileage was approximately 57,000.
Grid Heater Relay failure. From my understanding this problem is an issue across the United States. The grid heater on the 6.7L diesels has a bolt that welds itself off and can go into the intake causing an engine failure. Recently Dodge has told me that this is not covered under a power train warranty. There is no other remedy they provide other than spending $800+ for a aftermarket part to replace the OEM grid heater.
The contact owns a 2023 Ram 2500. The contact stated while driving approximately 74 MPH, the EGR valve de-energized seizing the turbo, causing the vehicle do decelerate to 30 MPH in less than a quarter mile. The check engine warning light was illuminated. The contact pulled over to the side of the road, turned off the vehicle, and waited approximately 15 minutes before restarting the vehicle and continuing to drive the vehicle. The contact stated the failure had occurred several times while driving at various speeds. The contact stated that the vehicle had previously been repaired under a TSB with the federal safety agency ID Number: 10241065 (Electrical System, Engine and Engine Cooling) before the contact took ownership of the vehicle. The vehicle had been taken to the dealer where the Exhaust Gas Recirculation (EGR) valve, Turbo actuator, and Engine Control Module (ECM) were replaced. The dealer was unsure if the repairs would fix the vehicle. The vehicle remained at the dealer. The manufacturer had been made aware of the failure. The failure mileage was 12,000.
While driving I get a return for service and all my dash lights and rear view mirror goes blank with light flashing and aural warning. Have taken to dealer and they replace backup camera, simplest fix for them, then it did it again when I picked up and continues to do while driving home. I have not driven in over 4 months waiting on parts which Ram says are not available.
Hvac system blows cold or hot air through defrost in any mode. Face , feet, no matter what. Makes it hard to see out windows.
High beams engage when left turn signal is activated. Also, when flashing high beams by pulling the turn signal stalk forward, the left turn signal activates.
Randomly, when powering up the vehicle, the instrument cluster emits a very bright light on the left side only. This light cannot be dimmed or turned off with the lighting controls. As a result, driving at night is dangerous with a bright light stuck on directly in front the driver. Normal functionality is for a dim accent light to show on both sides of the dash (and is controllable via a dimmer). When the problem occurs, I'm forced to drive with less than ideal visibility. Please review attached photos.
Headlight high beams turn on with left turn signal, also when actuating the high beams it turns on the left turn signal. You can not signal left without blinding other traffic with the high beams. No service lamps, happened since I bought the truck new. Ram has failed to service the vehicle and fix the issue. 3 trips to the dealer and 2 conversations with ram cares.
Questions about the 2023 Ram 2500 electrical
Does the 2023 Ram 2500 have electrical problems?
Owners have filed 10 complaints about the electrical of the 2023 Ram 2500, 20% of all its complaints.
At what mileage do 2023 Ram 2500 electrical problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Ram 2500 electrical?
Yes, 1 recall: 23V060000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 2500 have the most electrical problems?
The Ram 2500 model years with the most electrical complaints are 2018 (476 complaints), 2017 (121 complaints) and 2022 (61 complaints).
Other 2023 Ram 2500 problems
Engine 12Lights 9Transmission 6Airbags 5Brakes 5Steering 5Visibility 4Body 2Wheels 2Driver assistance 1Fuel system 1Seat belts 1Suspension 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Ram 2500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history