2021-2023 Ram 2500, Ram 3500 and others recall: relays/solenoids
Chrysler (FCA Us, LLC) reported this safety recall on February 9, 2023. It covers about 302,067 vehicles.
- vehicles affected
- 302,067
- reported
- Feb 9, 2023
- owners notified
- Apr 4, 2023
- related complaints
- 152
Electrical system: wiring: relays/solenoids
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
- Risk
- An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V‑798.
Recall number 23V060000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 152 complaints about electrical problems.
2021 Ram 25002022 Ram 25002023 Ram 25002021 Ram 35002022 Ram 35002023 Ram 35002021 Ram 45002022 Ram 45002023 Ram 45002021 Ram 55002022 Ram 55002023 Ram 5500
Questions about recall 23V060000
Is there a recall on the 2021-2023 Ram 2500, Ram 3500 and others relays/solenoids?
Yes. Recall 23V060000, reported on February 9, 2023, covers about 302,067 vehicles.
What is the fix for recall 23V060000?
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V‑798.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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