The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up with a replaced steering shock. But the steering wobble continues had the steering gear box replaced twice. Dealership does not know how to fix the problem.
Ram 2500 ball joint problems
33 of the 5,167 owner complaints about the Ram 2500 describe ball joint or control arm failure, most of them for the 2013 model year.
- owner complaints
- 33
- worst model year
- 2013
- typical repair cost reported
- $2,300
- typical mileage
- 35,375
By model year
Often reported together
Harsh shifting 5Pulling 3Slipping 1Power steering loss 1Knocking 1ABS 1
What owners say
On Feb 3, 2026, I purchased a used 2023 Ram 2500 with ~40,107 miles from a large national used car dealer for ~$46,000. I drove the vehicle with my son as a passenger. On Feb 4, I had it inspected by a third-party shop. Both upper ball joints were worn beyond spec — the wheel moved in and out by hand on the lift, indicating imminent wheel separation risk. All 4 shocks and both front struts were leaking oil. All 4 tires were cupped from prolonged suspension failure. Front brakes near end of life. Estimated repairs: ~$7,000. These components do not fail at 40K miles under normal use, indicating prior abuse/neglect that existed before sale. The dealer's pre-sale inspection failed to catch an obvious, critical safety defect. I wanted to keep the vehicle and have it repaired. The dealer refused to authorize outside repairs, insisted on doing it themselves, but could not even look at it for over a week. They did not request a copy of the inspection report documenting the defects. I was forced to return the vehicle the same day. The ball joints posed a wheel separation hazard. My son and I were exposed to this risk on public roads. This raises serious concerns about the adequacy of this dealer's vehicle inspection process.
Bought the truck brand new. After 8k miles front tires started cupping. Took it in and was told it was simply due to "soft" factory tires. After 17k miles tires were gone and bought a more expensive higher mileage warranty tire. Rotated tires at 7k miles, After about 3k miles same thing happened. Had an alignment done prior to the new tires and was told it was perfect. All signs point to alignment or front end suspension, ball joint or tie rods. After 3 days sitting in the shop I was once again told nothing is wrong, alignment is perfect and it was my fault, either driving habits, not rotating tires every 2500 miles, ect. After picking the truck up and driving less than 20 miles the transmission started slipping. Call the dealership about the concern and they have ceased communication. Was advised to go online for an appointment which is more than 2 weeks out. Upon reviewing the specs for the alignment, it appears they are relying on specs for a standard ram 2500 vs a ram rebel which has a factory lift with different specs. I did question this and was told the alignment is perfect. The dealership takes no responsibility nor any urgency with catastrophic issues
Truck was "repaired" under Recall V06. Drag link/track bar was welded in place, which was supposed to be a temporary fix until parts became available to replace the bad drag link. In Mar of this year, I had the ball joints replaced. Upon repair, my steering wheel was cocked to the left in order to drive straight. Brought the truck back to have that repaired. Service center told me that because the part had been welded, they would have to break the weld, center the steering wheel, and reweld the part. That took place but did not fix the problem. My truck still turns right when the steering wheel is level. I have since been caught between Ram Customer Care and the dealership with each telling me the other needs to "do something" and both referring me to the other for assistance. I have attached photos of the work done and a copy of the recall. The weld job done on my truck is horrible, if not unsafe. But, I have to drive my truck. I think Ram is taking advantage of the good faith the Administration has shown them by allowing them to decide whether to make the replacement of the part. It should be mandatory. Probably thousands of Ram trucks in a similar situation on America's roads. The welded adjustment sleeve makes a proper alignment of the steering wheel impossible. The alignment is designed to be adjusted. Finally, I noted that the dealership violated the "do not sell" of the recall. I bought the truck in March 2019, without the recall call work done - unbeknownst to me. They did not take the recall seriously.
I received an the federal safety agency recall notice V06/the federal safety agency 19V‑021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the federal safety agency had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the federal safety agency said to weld them together.
vehicle is 2019 year, 2500 series, crew cab, 4wd, cummins 6.7 turbo diesel. Steering systems wanders and will not steer straight at all speeds. vehicle was bought used with 127,000 miles and was to be used just to pull a 9,000lb travel trailer. as of 03/27/2025 vehicle has been in repair shop over 4 weeks now. upper and lower ball joints replaced, steering gear box replaced, entire suspension system has been triple checked for worn or damaged parts but no problems found. front end alignment done 4 times but settings will not stay as adjusted to factory specs. rear suspension triple checked and no problems found. web searches display numerous postings of same complaints of dangerous steering problems.
The contact owns a 2016 Dodge Ram 2500. The contact stated that the vehicle was included in the federal safety agency Campaign Number: 19V021000 (Steering) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle was taken for an alignment and the contact was informed that an alignment could not be completed because to the tie rods were welded together. The dealer who performed the recall repair was contacted and confirmed that the tie rods were to be welded as stated in the recall. The dealer informed the contact that the repair was approved by the federal safety agency and that for the alignment to be performed, the entire part had to be replaced. The vehicle was not repaired. The recall repair stated that Chrysler would notify owners, and dealers would check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The contact believed that the dealer failed to perform the remedy due to the tie rods not specifically being mentioned as what was expected to be welded together. The manufacturer was made aware of the issue and confirmed that the remedy was to weld the tie rods. The manufacturer opened a case regarding the failure. The failure mileage was 17,519.
I received the recall notice V06, for the Drag Link, I purchase 4 new tires and took the truck in to have the repairs done, the dealership informed me that I also needed upper and lower ball joints both sides and front end alignment, I had them preform all that they said it needed. I took the truck back because I noticed excessive tire were and they told me that the Drag link needs replaced, the alignment redone and that I would have to pay for it
Vehicle has massive sway when carrying payload in bed of truck. Not a problem pulling trailor with a load just when loaded in bed. Is not the death wobble associated with Dodge pickups have had checked by local mechanic and no problems found on suspension, swaybars, shocks, springs, ball joints or other issues. Is available for inspection. 1st time it happened was carrying a ton of pellets. occurs around 45-50 mph and is very dangerous on uneven pavement only way to stop it is to slow down. no warning lamps or messages. has happened 4-5 times but only with a load in bed of truck. need an email address to upload videos of problem
A driver was driving their vehicle on surface streets in Hollywood, CA. When they went to make a 3-point turn to park, they heard a loud noise and felt the vehicle drop. The driver got out to look and saw that the left front wheel was loose and bound up into the vehicles fender. The unit was towed back to the yard and inspected by our internal Fleet Department. It was found that the left front knuckle assembly had cracked, broken and failed between the lower ball joint and the rest of the knuckle assembly. The vehicle was towed to a Ram dealer where it was repaired under warranty and the failed parts were retained by the dealership.
Related recalls
No recalls on record for this model year.
Questions about the Ram 2500 ball joint
Which Ram 2500 years have ball joint or control arm failure problems?
The model years with the most reports are 2013 (11 complaints), 2018 (5 complaints) and 2014 (3 complaints).
How much does it cost to fix ball joint or control arm failure on the Ram 2500?
Owners who mentioned a price put the repair at about $2,300 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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