Ram 2500 grinding brakes problems

Filed Sep 25, 2026 · Engine · 120,000 miles · WA

The contact owns a 2017 Ram 2500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the vehicle. The contact stated that upon inspecting the vehicle, there was a squeaking sound coming from the coolant pump. The dealer was contacted by phone and made aware of the failure. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 120,000.

Filed Aug 9, 2026 · Transmission · 15,000 miles · CA

Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck shudder. I drove it home. My husband took the truck, and the same griding and shuddering happened to him twice over a 15-minute period while driving on surface streets less than 20 mph. The truck did not stall on him. -We have been told by the dealership that the transfer case failed. The dealership is working to fix it. -My safety and those riding in my vehicle were put at significant risk due to the stall on the freeway and a transfer case failure. -The problem was confirmed by an official Ram dealer where we purchased the vehicle. -The transfer case failure has been inspected but the reason for the stalling has not been identified. -A warning light "Service 4WD" turned on each time we heard the grinding sound but then turned off. We bought the vehicle new, have owned it 11 months and it has $15,000 miles. All services have been conducted according to the maintenance schedule.

Filed Mar 4, 2026 · Steering, Suspension · NV

On 5/28/2019 Recall V06 was completed on my 2014 Dodge Ram 2500. As part of that repair the adjustment nuts on the steering drag link were welded to prevent loosening and potential separation. On 3/3/2026 I had new front suspension components installed by Les Schwab Tire Center. During that service the technician advised a wheel alignment could not be performed because the welded drag link nuts prevented the steering linkage from being adjusted. Alignment is normally required after front suspension work and necessary for proper steering geometry. Les Schwab advised that grinding the welds off the drag link to perform the alignment and then rewelding the component would be unsafe because it could introduce hidden stress or cracking in the steering component. They recommended replacing the drag link with a Moog DS801538A redesigned component. The drag link had to be replaced to restore normal steering adjustment and allow the vehicle to be properly aligned. On 3/3/2026 I requested reimbursement from Dodge/Chrysler for the drag link replacement required due to the recall repair. The request was denied. On 3/4/2026 Chrysler representatives acknowledged the welded drag link rendered the vehicle unserviceable for alignment yet still denied reimbursement. Chrysler’s Vehicle Alignment Clarification Letter states that after the recall repair, owners should still be able to obtain an alignment using an approved procedure. In my case, however, the welded drag link prevented any adjustment necessary to perform that procedure, making the vehicle unserviceable for alignment until the drag link was replaced. The recall repair rendered a steering component non-adjustable and prevented normal service, leaving the vehicle less serviceable than before the recall repair. Documentation and photos are attached.

Filed Jan 2, 2026 · Brakes · 80,000 miles · NY

The contact owns a 2018 Ram 2500. The contact stated that the vehicle made an abnormal grinding and metallic sound upon depression of the brake pedal. There was no warning light illuminated. The contact stated that the brake rotors, the brake calipers, and the brake shoes had been replaced twice as a result of the persistent failure. The contact recently received notification of the federal safety agency Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the failure and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The failure mileage was approximately 80,000.

Filed Sep 18, 2025 · Brakes · 168,699 miles · IL

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle. The contact stated that the ABS warning then illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the ABS had activated and was applying pressure on the rear brake calipers. The mechanic replaced the rotors, calipers, and brake pads. The contact was informed by the mechanic that there was still a failure with the ABS Hydraulic Control Unit. The vehicle was repaired. The contact was aware of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 168,699.

Filed Aug 29, 2025 · Brakes · 60,000 miles · KS

The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the brakes. The ABS warning light illuminated, and the traction control turned off independently. The cruise control failed to function as intended. In addition, during the failure, the contact was unable to shift into 4WD. The vehicle was taken to Firestone, where it was diagnosed, and determined that the brake hydraulic control unit had failed. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.

Filed Jul 17, 2025 · Brakes · NJ

In December 2024, I received recall notice C4B for my 2018 RAM 2500 truck. The notice concerned the brake hydraulic unit, which is susceptible to failure. At almost exactly the same time, I started to receive dashboard indicators to check the ABS, but it worked fine, I just assumed that the alert was related to the recall. The recall stated that parts were not available and that I would be contacted when there was a resolution. The notice did not indicate that the vehicle was unsafe to drive. Around [XXX], the brakes began making a grinding sound from both sides of the front wheels. I checked the pads, which seemed fine, and there was no scoring on either front rotor. Coincidentally, I got a flat on the left front tire the day after the grinding noise started. It was in the driveway and I was unable to put on the spare until July 12, 2025, the vehicle sat in the driveway with a flat tire until then. After swapping in the spare on the 12th, I planned to get the tire repaired at my local garage. I began pulling out of my driveway at a few miles per hour. I applied the brakes to maintain a slow speed, and the grinding worsened. As I reached the end of my 30 foot driveway and pulled into the street, I heard a clunk, which I also felt through the brake pedal. The pedal immediately went to the floor, and the vehicle rolled across the street before finally stopping. I was able to back into the driveway and park the vehicle without incident. I contacted my local RAM dealer, and they said there was nothing they could do. They gave me the number for Fiat Chrysler Customer Care. I called Fiat Chrysler Customer Care at 800‑853‑1403 and received case number[XXX]. They explained that a resolution was not yet available and advised me to call a dealer and ask for a "temporary fix". When I told them the dealer had already said they couldn’t do anything, and that the dealer told me to call them, they suggested that I try a different dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 26, 2025 · Brakes · 95,000 miles · MN

The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated, and there was a grinding sound coming from the front and rear wheels as if the brake pedal was depressed. The vehicle was taken to the dealer who diagnosed that the ABS module was failing, and the wheel bearings needed to be replaced. The vehicle was not repaired due to parts not being available. The vehicle was taken to a mechanic who replaced the bearings with an aftermarket part. The failure reoccurred about a month later. The vehicle was returned to the mechanic, who replaced the front bearings a total of two times, the brakes were replaced once, and the front rotors were replaced once, but the failures persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

Filed Mar 10, 2025 · Brakes · 80,000 miles · CO

The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, there was an abnormal grinding sound while depressing the brake pedal. Additionally, the contact stated that additional force was needed while depressing the brake pedal to slow and stop the vehicle. The contact stated that brake fluid had leaked from the vehicle unto the driveway. The contact stated that the brake fluid warning light was illuminated, with the “Service Electronic Brake System” message displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The contact referenced the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC) as a probable cause for the failure; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Filed Jan 21, 2025 · Brakes · 120,000 miles · FL

The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.