Ram 2500 adaptive cruise problems

Filed Oct 7, 2026 · Brakes, Electrical · IN

The truck is under recall C4b for the ABS / Traction control system, which also disables the cruise control. I have called several times and had the vehicle into local dealerships and was told there is still no fix. I asked about trading in the truck and the dealers offered me way below KBB value stating they don't want the truck because of the recall. I ask Ram to help me out and they said there is nothing they can do. 3 times now in over the almost 2 years this truck has been under recall C4B the truck has only engaged the rear brakes during a panic stop causing me to almost crash. I talked with Ram recall department and that told me to stop driving the truck, I told them it was my only transportation. They then told me it's up to a dealership if they want to give me a rental until the fix becomes available, of course the dealers do not. I am frustrated and at wits end, the truck constantly dings at me turning the ABS light on and off all day everyday. I have had no use of my cruise control for almost 2 years, and can not pull trailers like I intended to do with the truck becuase the companies will not pass the truck in their inspections because of the ABS / Traction control lights being on. The lights have been coming on since about December of 2024, and stayed on since Febuary of 2025.

Filed Oct 6, 2026 · Brakes · 160,000 miles · OH

The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and check engine warning lights were illuminated and the cruise control became inoperable. The vehicle was taken to the dealer, where it was diagnosed, and the failure was associated with the recall. The contact was referred to the manufacturer. The manufacturer was notified of the failure by phone and advised the contact to repair the vehicle, and a reimbursement would be provided when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000.

Filed Oct 1, 2026 · Brakes · SC

I have 2018 Ram 2500 Diesel that has the ABS Recall and my abs system is not working, No cruise control and No traction control. I have contacted multible dealers multible times and I'm told there is no fix for this problem. I don't understand how they can continue to engineer and build trucks that apparently don't have this problem but can't engineer a fix for this Safety Issue. My problem was first reported to the dealer (1/15/2021) 5 years ago. I bought this truck New to pull a thirty foot gooseneck trailer to haul 18000 pounds of farm equipment for my business. This truck is currently unsafe and really unusable in a safe manner for me and other drivers on the highway. It would appear Ram either has incapable engineers or has just stuck their head in the sand and hope the problem goes away. I currently have an unsable truck that I cannot trade due to a safety issue and Ram can't fix it. What can be done to give Ram a time line to correct the issue? I believe you would agree they have had plenty of time to reengineer the fix. There is 371,000 Ram trucks with this problem, Please help Us owners and the general public on the highways. 371000 potiential deaths due to this problem.

Filed Sep 30, 2026 · Brakes · 45,000 miles · WV

The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle the "Service ABS" and "Electronic Braking System" were displayed with an audible chime. The cruise control and traction control had deactivated. The failure mileage was approximately 45,000.

Filed Sep 29, 2026 · Brakes · MI

Warning lights come on. No anti lock brakes or cruise control. Warning lights and signal appear on the dash board. There has been a recall on this problem for over two years. Dealership keeps saying NO PARTS AVAILABLE. Use my truck for a family vehicle, and pull our travel trailer. I hope you can help resolve this problem.

Filed Sep 25, 2026 · Brakes, Driver assistance · NY

I own a 2017 Ram 2500 that is subject to an active safety recall involving the ABS Hydraulic Control Unit (HCU), Recall C4B / the federal safety agency Recall 24V‑896. My vehicle is currently experiencing problems consistent with the safety defect described in the recall. The ABS warning light is illuminated, traction control is not functioning, cruise control is not functioning, and four-wheel drive is not functioning. I contacted an authorized Ram dealer regarding the active recall and was informed that there is currently no remedy available for my vehicle. This is extremely concerning because this is no longer simply an open recall on a vehicle that is otherwise operating normally. My truck is actively experiencing a failure involving its ABS and traction/stability-control systems, yet the manufacturer is unable to provide the recall repair. After being told there was no remedy available, I attempted to trade the truck in because I need a dependable and safe vehicle. However, I was offered substantially less than the amount I still owe on the truck. I currently owe just under $19,000. This would leave me with a significant financial loss and negative equity while trying to get out of a vehicle affected by an unresolved manufacturer safety recall. I do not believe I should be forced to absorb this financial loss simply because the manufacturer currently cannot provide a remedy for an active safety recall while my vehicle is exhibiting the associated safety problems. My preferred resolution would be for the manufacturer to pay off the remaining loan balance of approximately $19,000 so that I can surrender/trade the affected vehicle and purchase a newer used vehicle. I am willing to purchase another vehicle; I am not simply seeking financial compensation. I need a safe and dependable vehicle and a reasonable way out of this situation without being left responsible for thousands of dollars in negative equity caused or worsened by an unresolved safety recall.

Filed Sep 25, 2026 · Brakes · 26,500 miles · SC

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control features failed to operate, with a dinging sound coming from the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 26,500.

Filed Sep 24, 2026 · Brakes · TX

ABS/Forward Collision/Traction Control/4WD/Cruise Control warning lights on. Braking is inconsistent. Sometimes hard to brake, sometimes brake pedal is real spongy and will go almost to floor.

Filed Sep 21, 2026 · Brakes, Electrical · 70,000 miles · VA

The contact owns a 2018 Ram 2500. The contact stated that after his daughter started the vehicle, there were dings and bells sounding for approximately 4 to 5 miles. The “Service Electronic Braking System” message was displayed and the cruise control was inoperable. The contact referenced the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer informed the contact that parts were available, but the dealer declined to repair the vehicle. The contact called two other dealers, South Richmond Chrysler Jeep Dodge Ram - Parts Department · South Richmond Chrysler Jeep Dodge Ram - Service Department (4510 Whitehill Blvd, Prince George, VA 23875), and Whitten Brothers Chrysler Dodge Jeep Ram Parts Store · Whitten Brothers of Richmond Service Center (10701 Midlothian Turnpike, Richmond, VA 23235). The vehicle had been inspected at the Virginia state inspection station. The failure mileage was 70,000.

Filed Sep 18, 2026 · Acceleration, Brakes · IN

This recall has been in effect for almost two years. I have been affected for the past year with almost constant warning alarms distracting my attention to drive. The Chrysler Mechanic did diagnose that my ABS system has failed but t hat a remedy was, and still is not available. In the meantime I rarely my 2500 RAM Diesel because I have no ABS, cruise control or the ability to disable the traction control. The mechanic was not able to turn the alarm off and turning up the radio is not a safe option either. I drive many highway miles and often transport my Grandchildren to and fro. The latter is the reason I bought a heavy duty vehicle for safety. Due to the weight of my truck, without cruise control it is challenging to maintain consistent speeds on the highways and I am a nuisance to most drivers which has caused more than one bad reaction from other drivers. Not to mention the loss of 3 to 4 MPG of diesel. Recently my second vehicle is getting repairs and I am having to use my RAM exclusively. The recall center agreed that I have safety issues with my vehicle and offered me a rental, but after providing the requested information downloaded from the truck by the certified mechanic, I was told that more information was needed. This took place over a period of approximately two weeks where I surrendered my truck to their unsecured lot. At that time I retrieved my truck and concluded that this was a cat and mouse chase. So now I am once again driving my unsafe truck looking at navigating Indiana winter roads. Over six months ago I was the assured that the replacement part was in the final stages of testing and this is the same story today.