2017 Ram 2500: adaptive cruise control problems

Filed Sep 25, 2026 · Brakes, Driver assistance · NY

I own a 2017 Ram 2500 that is subject to an active safety recall involving the ABS Hydraulic Control Unit (HCU), Recall C4B / the federal safety agency Recall 24V‑896. My vehicle is currently experiencing problems consistent with the safety defect described in the recall. The ABS warning light is illuminated, traction control is not functioning, cruise control is not functioning, and four-wheel drive is not functioning. I contacted an authorized Ram dealer regarding the active recall and was informed that there is currently no remedy available for my vehicle. This is extremely concerning because this is no longer simply an open recall on a vehicle that is otherwise operating normally. My truck is actively experiencing a failure involving its ABS and traction/stability-control systems, yet the manufacturer is unable to provide the recall repair. After being told there was no remedy available, I attempted to trade the truck in because I need a dependable and safe vehicle. However, I was offered substantially less than the amount I still owe on the truck. I currently owe just under $19,000. This would leave me with a significant financial loss and negative equity while trying to get out of a vehicle affected by an unresolved manufacturer safety recall. I do not believe I should be forced to absorb this financial loss simply because the manufacturer currently cannot provide a remedy for an active safety recall while my vehicle is exhibiting the associated safety problems. My preferred resolution would be for the manufacturer to pay off the remaining loan balance of approximately $19,000 so that I can surrender/trade the affected vehicle and purchase a newer used vehicle. I am willing to purchase another vehicle; I am not simply seeking financial compensation. I need a safe and dependable vehicle and a reasonable way out of this situation without being left responsible for thousands of dollars in negative equity caused or worsened by an unresolved safety recall.

Filed Sep 14, 2026 · Brakes · AR

Recall C4B The Antilock Braking System in a constant On-Off state of failure. I've been told by multiple dealers and Ram Customer Service folks that there are no parts available. I have also been told that they will be available next quarters and that was multiple quarters ago. This has been going on since December 2024. I'm not sure if the braking system will function as designed if put in an emergency situation at this point. I also am unable to use my cruise control, because every time it goes into a failure mode, it kicks off the cruise control. I'm not talking about alarming once in a while, it's constantly every few seconds sometimes. I just want my truck fixed, this is ridiculous.

Filed Sep 2, 2026 · Brakes · 35,000 miles · NC

The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated, and the cruise control was inoperable. The vehicle was taken to an independent mechanic and the HCU was replaced, and the vehicle was repaired. The failure mileage was 35,000.

Filed Aug 28, 2026 · Brakes · 126,000 miles · TN

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and cruise control warning lights illuminated. On one occasion, while approaching a traffic light and attempting to brake, a total brake failure occurred, causing the vehicle to travel through the intersection. The failure was not preceded by a warning light; however, the ABS and cruise control warning lights had previously illuminated on several occasions. The vehicle was taken to an independent mechanic and a dealer, where the ABS module was replaced. The contact later received notification for the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to perform the recall repair was not yet available. The dealer was notified of the failure and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 126,000.

Filed Aug 10, 2026 · Brakes · VA

The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS warning light illuminated and the messages "Service ABS” and “Service Traction Control" were displayed. The contact added that while the cruise control was activated, the vehicle lunged forward while decelerating and the cruise control inadvertently deactivated. The contact stated that while driving over a bump in the roadway, the failure reoccurred, and the ABS warning light was flickering on and off with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Filed Aug 6, 2026 · Brakes · CT

This is in regard to safety recall C4B. I have been contacting RAM dealers for almost 5 years on this issue and they have not had parts the whole time. I am sure they are mandated to build vehicles with ABS and this is obviously a common issue if you finally required the recall. I see they had the parts available for the CAB/ CHASSIS models which is the same part. How can there be a recall and no action this is not a new issue that was sprung on them. When I complain to the dealer they tell me to simply park the truck if I am worried about it. This is pure frustration as I paid for the traction control and cruise control and ABS but none of this has been available for 5 years and it seems like there is zero recourse.

Filed Jul 6, 2026 · Brakes · 116,000 miles · TX

The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the ABS and Traction Control warning lights were consistently illuminated, causing the Cruise control to randomly disengage while driving. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the failures. The vehicle was not repaired. The failure mileage was 116,000.

Filed Jul 2, 2026 · Acceleration, Brakes · OH

My vehicle experienced the exact component failure described in the federal safety agency Recall 24V‑896 (FCA Campaign C4B), but my VIN is currently excluded due to the manufacturing date window." My truck's build date was 01/17. The following warning lights appeared (ABS, Traction Control/ESC) and I lost auxiliary cruise control. An independent shop diagnosed the failed Hydraulic Control Unit (HCU) / ABS pump motor and I had to pay out of pocket ($750) to restore the safety features of the vehicle.

Filed May 27, 2026 · Brakes · 30,000 miles · KS

The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. In addition, the contact stated that when the ABS warning light illuminated, the cruise control feature was deactivated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000.

Filed Apr 29, 2026 · Acceleration, Brakes · FL

This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issue

Filed Apr 6, 2026 · Brakes · 30,000 miles · MS

The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated, causing the cruise control feature to become inoperable. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the HCU was previously replaced after a similar failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

Filed Mar 25, 2026 · Brakes · 117,000 miles · GA

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact stated that the cruise control function became inoperable after warning lights were illuminated. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and informed the contact that parts were available for the 3500 series vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.