The steering components are causing it to be difficult keeping the vehicle in the driving lane; the vehicle wanders from side to side. Two seperate Dealers cannot locate the problem.
2017 Ram 2500: pulls to one side
7 of the 699 complaints about the 2017 Ram 2500 describe pulls to one side.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 1
Is there a fix? There is 1 recall and 7 service bulletins for this area of the car. See below
Pulls to one side by model year
- 20241
- 20191
- 20183
- 20177
- 20163
- 20151
- 20143
- 20132
What owners say
The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 19V021000 (Steering). The vehicle was taken to the dealer where the recall was performed. The contact stated that he was informed that the mechanic temporarily welded the nut to the adjuster sleeve and later assembled the drag link welds; however, the contact stated that while driving at various speeds, the vehicle was pulling to the right. The vehicle was taken to several independent mechanics where the contact was informed that an alignment was needed; however, due to the welding, the alignment could not be performed. Additionally, the contact stated that due to the alignment not being performed he had to replace the tires several times. The vehicle was taken back to the dealer where the contact was provided a cost for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there would be a charge for any repair on the vehicle. The failure mileage was approximately 98,000.
I HAVE COMPLAINED OF THIS TRUCKS STEERING BEFORE. Complaint#11253556. The recall on the DRAG LINK, which effects steering, has NOT been corrected even tho the recall "weld fix" was done. The truck STILL PULLS TO THE RIGHT. I have had 4 wheel alignments. There is NO room for any alignment to be effective. I complained about this problem BEFORE the recall and it NEEDS TO BE FIXED. The dealer has done nothing to help.
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated “ you can’t align a Ram”.
Reference recall 19V‑021. Due to fixing the problem the steering linkage was welded, because it is welded I am unable to get a front end alignment done. So my truck now pulls to the right and there is no way to fix it.
Tl* the contact owns a 2017 ram 2500. While driving 70 MPH, the steering wheel pulled to the left and the contact lost steering control. The vehicle was pulled over and towed to the contact's home. The dealer was not notified. The contact stated that the vehicle was experiencing the same symptoms as listed in the federal safety agency campaign number: 19v021000 (steering). The manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 17,800.
Tl* the contact owns a 2017 ram 2500. While driving various speeds, the vehicle began to pull to the right without warning. The vehicle was taken to a local dealer (south county ram in gilroy 455 automall drive, gilroy, ca 95020) where it was diagnosed that an alignment was needed. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the caster failed and needed to be adjusted or a ball joint needed to be applied. The dealer stated that no known solution was available. The failure was persistent. The contact took the vehicle to two different dealers (1. South county ram in gilroy 455 automall drive, gilroy, ca 95020 and 2. Boardwalk chrysler dodge jeep ram, 1 bair island road, redwood city, ca 94063). The diagnostic results were the same at both dealers. The manufacturer was contacted. The VIN was invalid. The failure mileage was approximately 326. Updated 08/30/17*lj
Service bulletins that may apply
Related recalls
Steering: linkages: drag: link: connection
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
- Risk
- A drag link separation can cause a loss of steering control, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V06.
Recall number 19V021000 · Recall details
Questions about the 2017 Ram 2500 pulling
Is pulls to one side a common problem on the 2017 Ram 2500?
7 of 699 owner complaints about the 2017 Ram 2500 (1%) mention pulls to one side. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Ram 2500?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ram 2500
ABS 427Adaptive cruise 141Brake failure 20Check engine light 17Engine failure 9Won't shift 7Grinding brakes 6Loss of power 6
VIN decoder
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