The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.
2017 Ram 2500: sudden loss of power
6 of the 699 complaints about the 2017 Ram 2500 describe sudden loss of power.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 1
Is there a fix? There is 1 recall and 57 service bulletins for this area of the car. See below
Sudden loss of power by model year
What owners say
Cam shaft lobe rounded off, causing sudden loss of power and misfire on cylinder 7. The first time this happened there was no warning or signs of trouble. I was traveling at highway speeds and the vehicle violently shook and speed unexpectedly dropped. Had to limp the truck off the highway with choppy acceleration while the steering wheel shook. This could of easily caused a serious accident at highway speeds. The damaged cam shaft caused damage to cylinder 7. Cylinder 7 now has low compression. The check engine light is now on and the engine makes a ticking noise. The mechanic, Homestead Auto, ordered a rebuilt engine to replace the engine in my truck. Estimated delivery is several months. Estimated costs of repair is $8500. The truck with the damaged engine is available for inspection at my house. The vehicle has only been inspected by my mechanic at Homestead Auto. The mechanic said this is a well known and common problem with Hemi engines.
While driving my vehicle at approximately 35 miles per hour a vehicle turn in front of my vehicle and I depressed the brakes. The vehicle shutdown and was abandoned in the roadway due to loss of power. Vehicles behind me conducted evasive maneuvers narrowly missing my vehicle due to the defective product. I was able to determine the vehicle was equipped with a faulty fuel pump and it had broken into several pieces inside the fuel tank. This issue has been documented with chrysler; however, they do not see it as a safety issue. Clearly loss of power while operating a vehicle on a busy roadway is a definite safety issue. This issue needs to be rectified before people are killed or injured. I lost power in brakes and steering.
Sudden loss of power, was pulling out into traffic on state highway and truck would not accelerate pass 20 MPH. Check engine light came on, after pulling over and stopping and restarting, truck was able to operate normally except for loss of the exhaust brake. Took to dealer and dealer stated it was the turbo actuator and stated it was a common problem. Should be a tsb or recall in my opinion. Truck has 82000 miles.
Tl* the contact owns a 2017 ram 2500. While driving at any speed, attempting to park the vehicle, or backing out of a parked position, the steering lost power. There was no warning indicator illuminated. The vehicle was taken to dallas dodge chrysler jeep ram (214‑327‑9361, located at 11550 lyndon b johnson fwy, dallas, tx 75238) where it was determined that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was not provided.
Tl* the contact owns a 2017 ram 2500. While driving at any speed, the steering lost power and was difficult to turn. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10.
Service bulletins that may apply
Related recalls
Engine and engine cooling: engine: diesel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
- Risk
- The leaking water pump can increase the risk of an engine compartment fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T51.
Recall number 17V562000 · Recall details
Questions about the 2017 Ram 2500 loss of power
Is sudden loss of power a common problem on the 2017 Ram 2500?
6 of 699 owner complaints about the 2017 Ram 2500 (1%) mention sudden loss of power. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2017 Ram 2500?
There is 1 recall and 57 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ram 2500
ABS 427Adaptive cruise 141Brake failure 20Check engine light 17Engine failure 9Pulling 7Won't shift 7Grinding brakes 6
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