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2017 Ram 2500: stuck in gear or won't shift

7 of the 699 complaints about the 2017 Ram 2500 describe stuck in gear or won't shift.

owner complaints
7
of this car's complaints
1%
recalls
2
Is there a fix? There are 2 recalls and 26 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

What owners say

Filed Apr 16, 2026 · Brakes, Engine · 82,792 miles · MA

The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the ABS and check engine warning lights illuminated. The vehicle was initially taken to the dealer to be diagnosed. The diagnostic test determined that there was a failure with the ECM. The ECM was replaced; however, soon after the repair, the warning lights returned with the vehicle going into LIMP Mode. The vehicle was taken back to dealer, where the vehicle remained for months while attempting to determine the cause of the failure. The contact was then informed that the transmission needed to be replaced. The contact was provided an estimate for the repair, and the vehicle was towed to an independent mechanic, where a diagnostic test indicated a failure with the hydraulic control unit (HCU). Several repairs were performed, but failed to correct the failure. The mechanic replaced the transmission twice; however, the failure returned after each repair. The manufacturer was notified about the failure, and the contact was provided with two case numbers. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was 82,792.

Filed Mar 21, 2026 · Brakes, Engine · RI

My 2017 Ram 2500, 6.4L Hemi experiences warning lights which I'm told is caused by intermittent PCM failure. I'm told this can cause the truck to stall while in motion, refuse to start, or enter "limp mode". This amounts to a possible unsafe condition that can put myself and passengers at risk of property damage, bodily injury or worse. I brought the truck to Priority Automotive of Westerly, LLC on March 9, 2026 for diagnosis. Their diagnosis (attached) recommended replacing the PCM to correct (possibly), "...intermittent internal short(s)". Cost of the repair is $2,012.42. Subsequently, I contacted customer care at Stellantis (866‑726‑4636) and was given Case #[XXX]. I was told to make an appointment at the aforementioned dealership and call them the day before the appointment, so they could send a representative to the dealership for examination. I did exactly that to no avail. No one from Stellantis even contacted the dealership on the appointment date. I called them to find out what happened, only to find out (from a supervisor) that they are not offering assistance in the matter. Additionally, the truck is currently under recall #C4B/the federal safety agency 24V‑896 (PCM related) and, to-date, I'm told the part is still not available after more than a year since the recall. I've owned Dodge Rams for over 27 years and find the situation unsafe and totally unacceptable. I'm also aware that many other owners of the 2017 Ram 2500 6.4L experience PCM/ECM issues, causing no-start conditions or stalling, and have reported them alongside braking system complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 4, 2024 · Brakes · ME

Abs module in limp mode with 45k miles think they have a problem by the looks of all the people on forums that have the same issue. No ABS while this is faulting and they have no fix got to love it I feel so safe now driving around.

Filed Jul 26, 2024 · Transmission · 105,369 miles · IN

The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 30-35 MPH, the transmission became stuck in second gear and the vehicle went into LIMP Mode. The contact stated that the vehicle failed to accelerate above 35 MPH. The check engine warning light was illuminated. The contact used a scanner and retrieved DTC codes for pressure and gear ratio faults. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission specialist, and it was determined that the failure was due to the valve body and shift solenoid. The manufacturer was not contacted. The failure mileage was approximately 105,369.

Filed Jan 26, 2023 · Brakes, Fuel system · TN

ABS module and hydraulic control units replaced in 2019, after driving the truck less than 20k miles the exact same issues have returned. Truck is out of warranty now, no cruise control, ABS, or traction control. Very common issue amongst 2017-2018 Rams. Second issue happened recently when temps dropped below freezing. DEF system fault - DEF injector checked for crystallization. No crystals - truck will go into limp mode rendering it useless due to an inferior component manufacture is aware of and have addressed on new models but have not afforded older models a solution.

Filed Sep 16, 2022 · Electrical, Transmission · PA

The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022

Filed Jan 20, 2022 · Acceleration, Transmission · TX

The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.

Service bulletins that may apply

Related recalls

Power train: automatic transmissionReported February 8, 2018 · 180,462 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U11.

Recall number 18V100000 · Recall details

Power train: automatic transmission: lever and linkage: column shiftReported December 20, 2017 · 1,482,874 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T79.

Recall number 17V821000 · Recall details

Questions about the 2017 Ram 2500 won't shift

Is stuck in gear or won't shift a common problem on the 2017 Ram 2500?

7 of 699 owner complaints about the 2017 Ram 2500 (1%) mention stuck in gear or won't shift. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2017 Ram 2500?

There are 2 recalls and 26 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Ram 2500

ABS 427Adaptive cruise 141Brake failure 20Check engine light 17Engine failure 9Pulling 7Grinding brakes 6Loss of power 6

All model years of the Ram 2500

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