2017-2018 Ram 1500, Ram 2500 and others recall: automatic transmission
Chrysler (FCA Us LLC) reported this safety recall on February 8, 2018. It covers about 180,462 vehicles.
- vehicles affected
- 180,462
- reported
- Feb 8, 2018
- owners notified
- Feb 26, 2018
- related complaints
- 340
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U11.
Recall number 18V100000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 340 complaints about transmission problems.
2017 Ram 15002018 Ram 15002017 Ram 25002018 Ram 25002017 Ram 35002018 Ram 3500
Questions about recall 18V100000
Is there a recall on the 2017-2018 Ram 1500, Ram 2500 and others automatic transmission?
Yes. Recall 18V100000, reported on February 8, 2018, covers about 180,462 vehicles.
What is the fix for recall 18V100000?
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U11.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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