Grid heater bolt broke while towing our camper and destroyed our engine while traveling through Virginia!
2017 Ram 3500 transmission problems
27 complaints (9% of all complaints for this car). Typical mileage when it fails: 15,300. 1 crash reported.
- owner complaints
- 27
- of this car's complaints
- 9%
- typical mileage
- 15,300
- crashes
- 1
- recalls
- 2
Which part fails
- Automatic transmission: gear position indication (PRNDL)1
At what mileage
Complaints by mileage at the time of the problem.
Ram 3500 transmission problems in other years
Related recalls
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U11.
Recall number 18V100000 · Recall details
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T79.
Recall number 17V821000 · Recall details
Related investigations
Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V‑821 or 18V‑100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V‑821 and 18V‑100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
RQ25003
What 2017 Ram 3500 owners say
Most recent owner complaints, unedited.
While test driving a 2017 RAM 3500 6.7L Cummins diesel at Cherry Hill Dodge Chrysler Jeep Ram in Cherry Hill, New Jersey, both the check engine light and the regen warning light came on simultaneously. I returned to the dealership, looked up the regen warning, then retrieved my BlueDriver OBD2 scanner from my own vehicle. I scanned the truck on-site and ran live data. The scan confirmed the diesel particulate filter (DPF) was 100% full, and the regeneration system was not functioning. Permanent fault code P242F was stored, and the exhaust backpressure reading was over 25 PSI at idle — indicating a severely blocked system. These faults were not disclosed by the dealership, and no inspection or documentation from a diesel technician was available. I later discovered the truck also has an open safety recall (Manufacturer Recall Number: C4B / the federal safety agency Recall Number: 24V‑896) for a potential failure of the Brake Hydraulic Control Unit (HCU). This recall involves the loss of ABS, Electronic Stability Control, and Traction Control, and the recall status is listed as incomplete with no remedy available as of the test date. I offered to purchase the truck for $35,000 out-the-door on the condition that the emissions system was repaired and certified. The salesperson spoke with the manager, then returned and told me the vehicle was no longer for sale. I then overheard the manager say they planned to wholesale the vehicle, likely without disclosing these active safety and emissions system failures. I am filing this report to ensure the vehicle is flagged for unresolved safety and emissions violations before it is sold or auctioned in its current condition. I have full diagnostic scan data, photographs, and written communication from the visit available upon request.
Column shifter became disconnected in Drive position. Unable to shift into neutral or park. Stuck in Drive position. Unable to turn engine off. Found steering column gear shift bracket broke. See attached picture.
While pulling my trailer on the interstate with cruise control set, I was going up a hill when all of a sudden my engine RPMs skyrocketed and my truck simultaneously lost propulsion. The cruise control system then disabled itself. My truck had slowed down enough that I turned my hazard lights on, and then selected a lower gear due to the decreased speed. While attempting to accelerate back to a normal speed, my trucks RPMs again skyrocketed and my truck simultaneously lost propulsion. I was now fairly certain that my clutch was slipping. I was able to limp the truck back to my shop. I then contacted my dealership asking if this would be covered by the manufacture powertrain warranty, they informed that it was not. I then asked for them to order me a new flywheel, clutch kit, and all other incidental parts. It was at this time the dealer advised that I instead purchase an after-market performance clutch because they had seen very high failure rates from the OEM clutches. Not wanting the risk of using parts not designed by the OEM, I elected to use all OEM replacement parts. Upon installation of the new clutch parts, I discovered the clutch friction material was not even warn down on the slipping clutch. After the repairs, my truck was back to normal until, out of the blue again, the same thing happened with approximately 12,000 miles on the replacement OEM clutch components. Remembering what the dealer said about the high failure rates, I decided to hang onto the original clutch, pressure plate and flywheel incase the want or need to examine it would arise later. My trailer complies with all of the manufactures rated weight capacities. The now slipping replacement OEM clutch has not yet been removed from the truck. I do not want to use after-market replacement parts, however I am now concerned about using the replacement OEM parts due to the unexpected loss of propulsion. Said issues occurred at approximate ODO of 46,800 miles and again at 58,800 miles.
ABS module and HCU failure. Constant service ABS, traction control, and service brake system warning lights. I lost control of truck on snow covered road when warnings came on causing me to go into the ditch. Knowing that FCA refuses to address the safety concerns, I have not brought the truck to the dealership.
The grid heater in my engine overheated causing a bolt to lose integrity and snap off being sucked into the # 6 cylinder causing catastrophic damage to the motor while I was towing a trailer up hill. Losing all power on a hill with a trailer seems like a pretty dangerous situation to me. It’s a known issue dating back too 2014 and still hasn’t been fixed my 2017 suffered from the issue and now I’m 2021-2023 models there catching fire and being recalled but my 2017 is not. There’s only 48,000 miles on my truck it’s not old at all and should be in the same recall as the newer models.
Part number 68310865ab engine oil filter adapter this is the third part for this vehicle that seems unavailable over 16,000 on back order and they have yet to issue a recall
Tl* the contact owns a 2017 ram 3500. The contact received notifications of the federal safety agency campaign numbers: 19v818000 (equipment, engine, and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were not yet available. The contact stated that central valley chrysler jeep dodge ram (4460 mchenry ave, modesto, ca 95356) was contacted and he was informed that the parts would be ordered. The contact stated that the dealer recently informed him that the parts were on back-order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. ## VIN passed ## ram 2017 ##
Occasionally when you step on the clutch to stop the vehicle or change gears, the clutch pedal just goes straight to floor and does not disengage the clutch. Sometimes you have to shut the engine off to stop the vehicle, and sometimes when stopped at a stop sign or red light, the vehicle will not go back into a gear. Also while driving, sometimes you cannot change gears. After the first sign of trouble I checked all of the fluid levels and found that the hydraulic reservoir for the clutch control assembly was low on fluid. I've had to refill this reservoir several times now, which helps the issue of changing gears however the fluid still seems to be leaking out from somewhere, and I'm concerned that it is leaking somewhere internally in the transmission/clutch area.
There are two outstanding recalls on the vehicle; vb2, engine cooling fan & w00 shifter cable. I have been talking to dealers & fca about getting the vehicle fixed since august & am told that the parts are not available. The recall notices state that it is unsafe to operate the vehicle, yet the manufacturer is unable to provide parts to make it safe. So I have a vehicle that cannot be used in its current state.
Questions about the 2017 Ram 3500 transmission
Does the 2017 Ram 3500 have transmission problems?
Owners have filed 27 complaints about the transmission of the 2017 Ram 3500, 9% of all its complaints.
At what mileage do 2017 Ram 3500 transmission problems start?
The typical (median) mileage in owner complaints is 15,300 miles.
Was there a recall on the 2017 Ram 3500 transmission?
Yes, 2 recalls: 18V100000, 17V821000. Check your VIN to see if your car still needs the free repair.
What year does the Ram 3500 have bad transmission?
The Ram 3500 model years with the most transmission complaints are 2022 (115 complaints), 2014 (39 complaints) and 2015 (32 complaints).
Other 2017 Ram 3500 problems
Brakes 196Electrical 33Engine 32Acceleration 30Wheels 21Steering 18Driver assistance 16Suspension 15Fuel system 9Tires 7Body 4Airbags 3Seat belts 2Seats 2Lights 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Ram 3500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history