2020 Ram 2500: stuck in gear or won't shift

Filed Oct 14, 2022 · Transmission · TX

Unknown-transmission, available for inspection. Truck lost power getting onto interstate and would not go over 65. After stopping and starting again, truck would not shift out of 2nd, until it jerked.. once stopped again, transmission would not shift from park to drive until vehicle was turned off and restarted and bucked and jerked to side of road. Truck will be taken to dealer 10/14/22 to ram service center in Clyde Tx. Truck was inspected by auto nation waco Tx service center 9/17-9-24 with nothing found. There was a buck, then vehicle traveled for about 3 miles then lost allforward power and would go 50mph at 3000 rpm and trans temp rose to 227. Truck was parked and will have to be towed to service center in Clyde Tx

Filed Jul 6, 2022 · TX · crash

Gear Shifter and Vehicle Dash does not accurately reflect the vehicle's gear. Putting the truck in neutral today resulted in an accident as it was still in drive and had the ability to accelerate. Another similar incident was putting the vehicle in reverse from drive, but truck was stuck in neutral. Putting the vehicle in park resulted in reverse, etc... There are no prior warnings or faults in dash and it just spontaneously occurs at random times.

Filed Jan 24, 2022 · CO

On 1/21/2022 I was driving from Grand Junction CO, to my home in Broomfield CO. Halfway through the 250 mile trip, I received a warning 'Low DEF'. I looked at my DEF tank gauge as soon as I got the message - it read 1/4 tank. A couple minutes pass and another message displays - Service Diesel Exhaust System - See Dealer and my truck immediately loses power and dies when i'm in the fast lane - Eastbound I-70 to Denver. I pulled into the slow lane and finally off the side of the interstate. I did not go into limp mode, never received the countdown message '250 Miles Until Limp Mode', and the truck would not start once I was on the side of the interstate. It died just West of Vail Colorado. The weather was approx 25 degrees and snowing. I then contacted CFA Roadside Assistance, which came with my purchase. After speaking with a representative, I was told a tow truck was on the way. I was then told I needed to get a Taxi to pick me up on the interstate, because I wouldn't be allowed to ride with the tow driver to safety. The tow never came. I called CFA a second time, 4 hours later and spoke with a second representative that told me the tow had been canceled. I was never notified of the tow cancelation and was told CFA would arrange for a second tow. They never arranged a second tow, and still haven't reached out to check on my condition. I'm going to reiterate, I was left in freezing, snowing conditions in the Rocky Mountaints with no way to start my truck and no assistance from the Roadside assistance program I've paid for w/the vehicle purchase. In a desperate attempt I returned to my vehicle with DEF fluid hoping adding additional DEF would allow me to start the vehicle. My safety was put at risk trying to fill the DEF tank on a blind interstate curve, in snow and icy conditions, with semi's passing two feet away. I was not able to restart the truck after adding DEF. Now my truck as at RAM Silverthorne, and they won't look at it until 2/17/2022.

Filed Nov 17, 2020 · Engine, Transmission · 700 miles · UT

On september 19, 2020, purchased a vehicle and traded in a 2013 chev. On 09/27 we were driving home engine light comes on, the vehicle has less than 900 miles.. On 09/28 vehicle taken to the nearest dealership( not purchased from) in which no one would pay to have towed. It took a week to be told a new transmission was needed. Was given a run around on the timeframe for repair. Chrysler and dealership decided to have the vehicle towed to the dealership where the truck was purchased. Promised to have a transmission on 10/14. Chrysler called several days later and stated a transmission would be expedited and should arrive on 10/19. No transmission showed up. Chrysler stated a 2nd transmission was shipped and arrived at the dealership on 11/28. The truck was returned to us on 10/30. On 11/07 we were stopped at a drive-thru, tried to put the truck into drive. Would not shift into drive. Finally shifted but made a grinding sound through all gears. Returned vehicle to dealership on 11/10 due to winter storm and was informed on 11/13 another transmission is needed. I have been treated very poorly in this situation and this has cost me thousands of dollars due to my business and not having a truck. No one seems to care or will help just being told these things take time. Very unacceptable. Repeatedly told my vehicle is not part of a recall but on the service paperwork for the 1st transmission, it lists the cause as recall.

Filed Sep 28, 2020 · Fuel system · 7,200 miles · NV

I was hauling a 24' enclosed car trailer from san diego to las vegas. It was loaded with a car that I had just picked up from the painter and was looking forward to getting it back home. As we were going through the victorville area on interstate 15 the engine appeared to have a misfire or stumble. Shortly after that an alert message appeared on the dash regarding an exhaust emission service was needed. Shortly after that the truck started to lose power and another warning appeared regarding a service electronic ignition was needed and then the truck went into limp mode. I was able to get across three lanes of freeway traffic before barely being able to make it off the freeway. I was able to find a relatively safe area to pull over and turned the truck off. It wouldn't then restart so we were stranded about 200 miles from las vegas.