This vehicle has a manufacturers #X99 extended warranty. It is for the Turbo Actuator. It extends to 15 years or 150,000 miles. I had a failure of my Turbo Actuator. The vehicle went into limp mode approx 2,000 miles from my home.The malfunction indicator lamp went on and I had to get the control solenoid fixed in order to continue to use the vehicle. We were told that this was related to the Turbo Actuator and to get it fixed when we got back home. I had to have more work done on it once home to finish the Turbo work done.I have approached Ram through mail and email to get reimbursed for the costs. I am continuously getting denied from the manufacturer. When I get emails from Stellantis the people only have one name and no direct contact number so I can speak with them. I have continuously asked to speak to a supervisor and no on will get back to me. I have submitted all my costs to have this fixed as well as the extended warranty X99. I have provided all the information they ask for per the extended warranty. I cannot speak to anyone about why they say my vehicles is not covered. According to the extended warranty X99 it is covered as my vehicle has approx. 93,000 miles at this time.
2015 Ram 2500: stuck in gear or won't shift
6 of the 215 complaints about the 2015 Ram 2500 describe stuck in gear or won't shift.
- owner complaints
- 6
- of this car's complaints
- 3%
- typical mileage
- 55,000
- recalls
- 1
Stuck in gear or won't shift by model year
What owners say
I've been having problems from my gear shift,it's been getting stuck in park and now has completely broke from the whole steering column.
Our 2015 ram power wagon less than 40,000 miles on the odometer went into limp mode(service adviser told us that's what is called) while we were driving on I-65. We took the car to freeman dodge in nashville, tn and they could not find a problem, apparently truck didn't give a code and they could not replicate the issue. However, when we are picking our truck back from the dealer they told us that transmission dipstick tube is broken, we asked them how is that possible and all they could tell us was we don't know and the cost of fixing it is over $500(we did not get it fixed), the service adviser told us that she has seen this problem in the past as well, I asked her if she has seen any other scratches or dents around the broken tube she told us that there is no any other damage but the dipstick tube. I told her that the truck is almost 2 feet off the ground and we never took the truck off roading ever before how is it possible an object came underneath the truck hit precisely the transmission dipstick tube broke the dipstick tube but didn't damage or made scratches nothing around? Her answer was I don't know. We picked the truck up and came home and did a little research on the internet to see if anyone has similar problems and I read a few articles about it and apparently dodge is aware of the problem and addressed the issue on the newer models. If you please look at this incident we would very much so appreciated. Thanks your time reading this!
Driving down hwy at 45 MPH, truck abruptly shifted into and stuck in 4th gear. Research seems to reflect this is a common issue on these vehicles for past few years maybe need a recall on these parts causing the truck to go into what dodge calls "limp mode" . Also the transmission dipstick tube snaps off where it brackets to bell housing, frequently at 77.00 a pop for tube it should last more than 3 years.
Tl* the contact owns a 2015 ram 2500. While driving approximately 45-55 MPH, the check engine warning indicator illuminated and the vehicle switched to limp mode. The contact stated that the vehicle could no longer drive above 5 MPH. The contact asked several unknown dealers to update the engine control module. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The approximate failure mileage was 59,200.
Tl* the contact owns a 2015 ram 2500. While driving 55 MPH, the vehicle shifted into first gear on its own and the gear shifter warning indicator illuminated. In addition, when the contact attempted to reverse out of a parking lot, the gear would not shift into reverse and remained in park. The contact had to turn the vehicle off, pump the brake pedal, and restart the vehicle for the gear to shift into reverse. The contact took the vehicle to toliver chrysler dodge jeep ram & fiat (1971 tx-31, corsicana, tx 75110, (903)-874-6548) to be diagnosed, but the cause of the failures was unknown. The vehicle was repaired, but the failures recurred. The manufacturer was not made aware of the failures. The failure mileage was 55,000.
Service bulletins that may apply
- Seal - output shaft
- Gear - reaction sun
- Plate
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Transfer Case Shift Lever Design Change
- Master cylinder
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
Related recalls
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Risk
- Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T79.
Recall number 17V821000 · Recall details
Questions about the 2015 Ram 2500 won't shift
Is stuck in gear or won't shift a common problem on the 2015 Ram 2500?
6 of 215 owner complaints about the 2015 Ram 2500 (3%) mention stuck in gear or won't shift. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2015 Ram 2500?
There is 1 recall and 43 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ram 2500
Check engine light 10Loss of power 8ABS 7Adaptive cruise 6Power steering loss 6No deployment 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Ram 2500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history