I own a 2017 Ram 2500 that is subject to an active safety recall involving the ABS Hydraulic Control Unit (HCU), Recall C4B / the federal safety agency Recall 24V‑896. My vehicle is currently experiencing problems consistent with the safety defect described in the recall. The ABS warning light is illuminated, traction control is not functioning, cruise control is not functioning, and four-wheel drive is not functioning. I contacted an authorized Ram dealer regarding the active recall and was informed that there is currently no remedy available for my vehicle. This is extremely concerning because this is no longer simply an open recall on a vehicle that is otherwise operating normally. My truck is actively experiencing a failure involving its ABS and traction/stability-control systems, yet the manufacturer is unable to provide the recall repair. After being told there was no remedy available, I attempted to trade the truck in because I need a dependable and safe vehicle. However, I was offered substantially less than the amount I still owe on the truck. I currently owe just under $19,000. This would leave me with a significant financial loss and negative equity while trying to get out of a vehicle affected by an unresolved manufacturer safety recall. I do not believe I should be forced to absorb this financial loss simply because the manufacturer currently cannot provide a remedy for an active safety recall while my vehicle is exhibiting the associated safety problems. My preferred resolution would be for the manufacturer to pay off the remaining loan balance of approximately $19,000 so that I can surrender/trade the affected vehicle and purchase a newer used vehicle. I am willing to purchase another vehicle; I am not simply seeking financial compensation. I need a safe and dependable vehicle and a reasonable way out of this situation without being left responsible for thousands of dollars in negative equity caused or worsened by an unresolved safety recall.
2017 Ram 2500 driver assistance problems
73 complaints (10% of all complaints for this car). Typical mileage when it fails: 45,000.
- owner complaints
- 73
- of this car's complaints
- 10%
- typical mileage
- 45,000
- crashes
- 0
- recalls
- 0
Which part fails
- Automatic emergency braking46
- Adaptive cruise control19
- Warnings3
- Rearview system braking1
At what mileage
Complaints by mileage at the time of the problem.
Ram 2500 driver assistance problems in other years
Specific symptoms reported on the 2017 Ram 2500 driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2017 Ram 2500 owners say
Most recent owner complaints, unedited.
The recall C4B/NHTSB 24v-893 came out in January of 2025. The parts are still not available for this recall (per Chrysler/RAM). I have been driving my truck with a possible non-working ABS system for a year and a half, often pulling a 10,000 lb trailer. I feel that this is ridiculous that the part is still not available. If I had a wreck during this time, I guarantee that I would sue the crap out of Chrysler.
It’s been to the dealer several times and they claim the recall part is unavailable and Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning
Vehicle: 2017 Ram 2500 4x4 Diesel the federal safety agency Recall Number: 24V‑896 Manufacturer Recall Number: C4B My vehicle is subject to Recall 24V‑896 involving a Brake Hydraulic Control Unit (HCU) that may fail and cause intermittent loss of ABS, Electronic Stability Control, and Traction Control. Beginning around September 2025, my vehicle started experiencing intermittent ABS and Electronic Braking System warning lights while driving. The warnings occur randomly during vehicle operation and not only at startup. I have contacted and visited my Ram dealership multiple times regarding both the recall and the active warning lights. The dealership advised that recall parts were not available and did not perform a diagnosis of the warning lights. I was informed that the recall remedy was unavailable and was not provided a determination regarding whether the vehicle was safe to operate. Because the dealership would not diagnose the active warning condition, I paid for an independent inspection. On March 5, 2026, an independent repair facility diagnosed Diagnostic Trouble Code C0020-01 (ABS Pump Motor Control Failure). Their inspection notes state that they flow-tested the ABS system and determined that the ABS module was faulty. The symptoms currently being experienced by my vehicle appear consistent with the failure mode described in Recall 24V‑896, which states that a failing HCU may initially result in intermittent loss of ABS and traction control before progressing to permanent loss. As of June 2026, the recall remains incomplete and the remedy is still unavailable. I am concerned that the vehicle is exhibiting symptoms consistent with the recalled defect while no repair is available. I am requesting the federal safety agency review the delay in providing a remedy and the safety implications of vehicles experiencing active symptoms associated with this recall while parts remain unavailable.
Stellantis cant get the part to fix my vehicle. its been over a year. they keep telling me no fix. This is crazy!!!
ABS System Module/System Brake Failure Unsafe and Can not drive anymore The problem was produced December 5, 2024 and they have refused to fix the recall. The problem has been inspected by several local dealerships as well as team Dodge ram and Chrysler Corporation There is warning lights that actually accelerate and go off every 60 seconds as you’re driving. This has been going on for years and it was like this four days to five days after we drove off the car lot and we paid $40,000 for this truck..
Nov 27,2024 Manufacturer Recall Number: C4B the federal safety agency Recall Number: 24V‑896 Recall Status: Recall Incomplete, remedy not yet available RAM unable to remedy this safety recall for my vehicle
I have called & been to Fletcher Chrysler in Franklin, IN and they said that there is still no remedy/fix for the brake recall on my vehicle. I use it to tow our 5th Wheel & am seriously worried about towing it in the Spring, as well as daily driving in around. It has now been 14 months and there still is no repair for this Recall issued in Nov 2024.
The contact owns a 2017 RAM 2500. The contact stated that while attempting to start the vehicle, the ABS warning light illuminated, and the cruise control mode became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced. The contact was made aware that the VIN was included in the federal safety agency Campaign Number: 24V896000(Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.
The contact owns a 2017 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and Stabili-trak warning lights remained illuminated. The contact related the failure to the recall. The failure mileage was 215,000.
Questions about the 2017 Ram 2500 driver assistance
Does the 2017 Ram 2500 have driver assistance problems?
Owners have filed 73 complaints about the driver assistance of the 2017 Ram 2500, 10% of all its complaints.
At what mileage do 2017 Ram 2500 driver assistance problems start?
The typical (median) mileage in owner complaints is 45,000 miles.
Was there a recall on the 2017 Ram 2500 driver assistance?
There is no recall for this problem on this model year.
What year does the Ram 2500 have the most driver assistance problems?
The Ram 2500 model years with the most driver assistance complaints are 2018 (253 complaints), 2017 (73 complaints) and 2022 (13 complaints).
Other 2017 Ram 2500 problems
Brakes 516Electrical 121Acceleration 72Steering 49Engine 47Transmission 42Suspension 16Wheels 12Fuel system 11Airbags 6Body 5Locks 5Lights 4Seats 4Tires 4Seat belts 3Visibility 1
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