Our 2025 Ram 2500 was purchased new in March 2026 with 41 miles. It had 17,254 miles on October 19. We completed a six week cross country trip towing a trailer without problems until September 25, 2026. September 25: The doors failed to lock automatically while driving above 35 mph. Neither key fob nor the interior electric lock switches worked, and the power windows failed. The engine and 12 inch screen remained on. Turning the truck off and restarting it did not restore these functions. As soon as we got home, we called our regular servicing dealership. They said the key fob batteries were dead. We disagreed because the interior controls and windows also failed. I independently tried the manufacturer's mobile app. Its first lock command failed; after restarting the app and retrying, the doors locked and the other functions resumed. No cause was confirmed. October 17: While slowing for a stop sign, the engine suddenly shut off. The display instructed the driver to shift into Park to restart. A vehicle was behind us, but the hazard warning lights and power windows would not work, so we could not warn its driver. The truck restarted after shifting into Park, pressing the brake and pushing Start. October 19, about 6:40 AM: A different driver was coasting toward a traffic light at approximately 5 mph or less, without hard braking, when the engine shut off again. The display said "Shift to Park to Start." The driver shifted into Park and pressed Start to restart. Both shutdowns happened during deceleration without advance warning. The Ram app recorded the trips but showed no active driving alerts. Unexpected stalling in traffic, especially with failed hazard lights, poses a collision risk. I called Ram Customer Care as soon as they opened on October 19. A dealership inspection is scheduled for October 21. The cause remains unknown, no repair has been completed, and the truck is available for inspection.
Ram 2500 stalling problems
56 of the 5,167 owner complaints about the Ram 2500 describe engine stalls while driving, most of them for the 2019 model year.
- owner complaints
- 56
- worst model year
- 2019
- typical repair cost reported
- $8,000
- typical mileage
- 15,000
By model year
Often reported together
Fuel pump 10Loss of power 8ABS 7Engine failure 5Check engine light 4Adaptive cruise 4Won't start 3Sudden acceleration 2
What owners say
Subject: URGENT – RAM 2500 Shutdown / Near Accident / Case #XXX Hey [XXX], The truck shut down AGAIN tonight, XXX, and I nearly got into an accident. I recorded another video and called RAM to open Case #XXX. I plan to return it tomorrow morning; please coordinate safe transport. This has been ongoing for approximately a year. My 2025 RAM 2500 intermittently shuts down while driving: the engine stops, the instrument cluster goes black, and the truck goes into Neutral, losing propulsion. Previous incidents occurred at approximately 20–80 mph, with the first within 800 miles of ownership. The instrument cluster was replaced around 16,000 miles following Stellantis engineering guidance. That did not fix it. Another shutdown occurred around 18,000 miles while transporting employees to [XXX], as documented in my August 3 summary. The dealership previously discussed a new STAR case and escalation to a Stellantis field specialist (“Top Gun”). Please confirm those actions, provide the STAR case number, and link the repair history and videos to RAM Case #XXX. I need immediate engineering escalation, a documented diagnostic plan, and a permanent, verified repair—not more trial-and-error parts replacement. Since previous failures reportedly left no fault codes, please consider long-term diagnostic logging to capture the event. I am willing to leave the truck for several weeks. My priority remains fixing it, but if Stellantis cannot resolve this, I expect a formal review of buyback or other resolution options. This is a serious, recurring safety issue that nearly caused an accident tonight. RAM’s response will directly affect our company’s future business with the brand. Please confirm receipt INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2018 Ram 2500 has a continuous ABS/ESC/Traction Control failure related to recall C4B (the federal safety agency 24V‑896). The hydraulic control unit (HCU) is failing exactly as described in the recall. The ABS light, traction control light, and stability control warnings come on constantly, and the cruise control shuts off while driving. This is a safety‑critical defect that increases the risk of a crash, as the federal safety agency states in campaign 24V‑896. My dealer confirmed the recall but says the remedy parts are unavailable and may take months. I am driving a vehicle with disabled ABS and stability control because Stellantis cannot supply the required HCU replacement. I am requesting the federal safety agency assistance because the manufacturer cannot provide a timely safety repair. I also have a bad knee and can NOT drive without cruise control.
Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck shudder. I drove it home. My husband took the truck, and the same griding and shuddering happened to him twice over a 15-minute period while driving on surface streets less than 20 mph. The truck did not stall on him. -We have been told by the dealership that the transfer case failed. The dealership is working to fix it. -My safety and those riding in my vehicle were put at significant risk due to the stall on the freeway and a transfer case failure. -The problem was confirmed by an official Ram dealer where we purchased the vehicle. -The transfer case failure has been inspected but the reason for the stalling has not been identified. -A warning light "Service 4WD" turned on each time we heard the grinding sound but then turned off. We bought the vehicle new, have owned it 11 months and it has $15,000 miles. All services have been conducted according to the maintenance schedule.
My 2018 dodge ram has an open recall since December 2024. There are no parts/no fix. My truck has been dinging and pinging with the break light/traction light/engine light/ABS light since 6 months after I got it. ALL of these things are related to the open recall. VIN [XXX]. Manufacturer Recall Number C4B, the federal safety agency Recall Number24V-896. "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." On Sunday the 19th it stalled along with the warning lights. I took my truck to the dealer and paid $198 in Feb 2023 and they told me nothing was wrong with it. This issues would happen every so often now it's happening frequently almost daily. Customer care refuses to help. They told me to take my truck to a dealer to get it diagnosed and then send the paperwork to them and maybe they'd cover the rental until the part comes in. So now I am paying another $255 for Another diagnostics. It's sitting at Dodge in Glendora, CA right now for 2 days waiting for a call back. I was also told if it's approved, I have to pay for the rental out of pocket. For an eternity? I am not sure why I am jumping through hoops for a safety recall. It' the only car I have to commute and drive my kids in. Once again, a safety recall. This is really absurd. I begged for a manager or someone higher to call me and Ram care refused. Said they'd send my case to rentals. What if my breaks go out, what if I get in a car accident. It feels really unreasonable they won't take responsibility for this ongoing open recall that is a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ABS failure. Dealers keep stating there are no replacement parts available. Also loss of cruise control. Ram is stalling for time. Time to force the issue. They can get the parts made!
The contact owns a 2026 Ram 2500. The contact stated that on three occasions while driving, the vehicle lost power and stalled. The vehicle was towed to her residence. The vehicle was towed to the local dealer but was not diagnosed or repaired. A computer update was previously completed, but the failure recurred. The dealer later informed her the failure was due to the battery. The manufacturer was contacted, who opened a Star case and was informed about a buyback. The failure mileage was approximately 200.
My 2017 Ram 2500, 6.4L Hemi experiences warning lights which I'm told is caused by intermittent PCM failure. I'm told this can cause the truck to stall while in motion, refuse to start, or enter "limp mode". This amounts to a possible unsafe condition that can put myself and passengers at risk of property damage, bodily injury or worse. I brought the truck to Priority Automotive of Westerly, LLC on March 9, 2026 for diagnosis. Their diagnosis (attached) recommended replacing the PCM to correct (possibly), "...intermittent internal short(s)". Cost of the repair is $2,012.42. Subsequently, I contacted customer care at Stellantis (866‑726‑4636) and was given Case #[XXX]. I was told to make an appointment at the aforementioned dealership and call them the day before the appointment, so they could send a representative to the dealership for examination. I did exactly that to no avail. No one from Stellantis even contacted the dealership on the appointment date. I called them to find out what happened, only to find out (from a supervisor) that they are not offering assistance in the matter. Additionally, the truck is currently under recall #C4B/the federal safety agency 24V‑896 (PCM related) and, to-date, I'm told the part is still not available after more than a year since the recall. I've owned Dodge Rams for over 27 years and find the situation unsafe and totally unacceptable. I'm also aware that many other owners of the 2017 Ram 2500 6.4L experience PCM/ECM issues, causing no-start conditions or stalling, and have reported them alongside braking system complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Subject: Safety Concern – Vehicle Shuts Down While Driving / Request for Replacement Despite multiple warranty repair attempts, my 2025 Ram 2500 continues to experience unresolved electrical failures. In addition to the previously documented issues, the vehicle shuts down while driving, forcing me to immediately pull over, place the vehicle in park, and restart the engine in order to continue driving. This condition has occurred unexpectedly and without warning. Losing power while the vehicle is in motion presents a serious safety risk, especially during highway or interstate driving. Given that I rely on this truck for work and frequently travel long distances between New Jersey and Texas, this behavior makes the vehicle unsafe and unreliable for its intended use. The truck has already undergone repeated diagnostics, module replacements, software updates, wiring repairs, and battery replacement at authorized Ram dealerships. Despite these efforts, the issue persists. At this point, I have lost confidence in the safety and reliability of this vehicle and do not feel comfortable continuing to drive or own it. I have acted in good faith and allowed multiple opportunities to repair the vehicle. The ongoing shutdowns while driving demonstrate that the defect has not been corrected within a reasonable number of attempts. Requested Resolution: • Immediate escalation of this case due to a safety-related defect • Replacement of the vehicle or trade-assist into another Ram truck • Reimbursement for loss-of-use expenses incurred due to repeated service visits I am requesting a definitive resolution rather than additional repair attempts.
I own a Ram 2500 (VIN: [XXX] ) that has experienced a persistent and worsening rough idle. The engine shakes violently at idle, RPMs fluctuate unpredictably, and the vehicle feels as if it may stall. This occurs at stoplights, in traffic, and after warm-up. The vehicle has been taken to the dealership multiple times for this issue. Despite repeated visits, diagnostics, and inspections, the problem has not been resolved. I was told the condition is “normal” or that a future software update may address it, but the issue continues and is getting worse. In addition to the rough idle, the vehicle has experienced intermittent electrical issues, including warning lights, erratic behavior of vehicle systems, and inconsistent performance. Similar complaints are widely reported by other Ram 2500 owners online, including rough idle, engine surging, stalling, and electrical failures. Why This Is a Safety Concern!!!!! This defect creates a serious safety risk. The rough idle causes violent shaking and unpredictable engine behavior, raising concern that the vehicle may stall while stopped or when maneuvering in traffic. Loss of power or stalling at intersections, in traffic, or while towing could lead to a collision. Electrical issues further increase the risk by potentially affecting engine management, warning systems, lighting, or driver information displays. Online forums and consumer complaint databases show numerous reports of similar issues, including loss of acceleration, stalling while driving, and electrical failures. Because the issue is unresolved despite multiple repair attempts and appears to be systemic, I believe this represents a safety-related defect that warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related recalls
Engine and engine cooling: engine: engine control module (ecu/ECM)
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.
- Risk
- An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Z87.
Recall number 22V642000 · Recall details
Engine and engine cooling: engine: diesel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
- Risk
- The leaking water pump can increase the risk of an engine compartment fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T51.
Recall number 17V562000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
- Risk
- An engine that stalls without warning increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R52.
Recall number 15V592000 · Recall details
Engine and engine cooling
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.
- Risk
- The excessive heat under the engine cover may result in an under hood fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1‑800‑853‑1403. Chrysler's recall campaign number is N19.
Recall number 13V122000 · Recall details
Questions about the Ram 2500 stalling
Which Ram 2500 years have engine stalls while driving problems?
The model years with the most reports are 2019 (10 complaints), 2016 (8 complaints) and 2020 (8 complaints).
How much does it cost to fix engine stalls while driving on the Ram 2500?
Owners who mentioned a price put the repair at about $8,000 (median of 10 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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