2015 Ram 3500: fire, smoke or burning smell

Filed Dec 5, 2022 · Airbags, Body · PA · fire

Driving down turnpike my truck went up in flames, mopar sent investigator to determine cause of fire at dealership never called me to give me a report they emailed me to badly burnt to determine cause of fire.

Filed Jan 14, 2020 · Engine, Transmission · 69,200 miles · GA · fire

Tl* the contact owns a 2015 ram 3500. The contact stated that while driving at night, an orange glow coming from underneath the vehicle and there was odor of smoke in the cabin. The contact stop in the middle of the road because the vehicle was on fire and was able to exit the vehicle with his wife safe but inhaled a little smoke. Medical attention was not required. The contact noticed under the hood was in flame. The fire department extinguished the fire. A police and fire report was filed. The vehicle was towed to umansky chrysler dodge jeep ram dealer, (960 hilton heights rd, charlottesville, va 22901, (434) 326-0298) where the contact was informed what cause fire, which was a faulty transmission cooling line clip. The transmission fluid ignited the exhaust causing the fire. The vehicle was not repaired. The contact stated that the awaiting on a part to test everything. The vehicle was not repaired. The manufacturer was made aware three times and provided a case number: 71744090-74426250. The failure mileage was approximately 69,200.

Filed Jan 19, 2018 · Engine · 110,000 miles · KS · fire

My dodge ram truck was the subject of three safety recalls, two of which were completed december 12, 2018. A third safety recall, t25/the federal safety agency 17v‑302, that, at the time of my fire incident, had not been approved by chrysler for the work to be done. The two safety recalls were completed by a dealer approximately 80 miles away from my home. On the day after picking up my truck, the truck's engine compartment had a fire during my 1-mile drive home from work. I observed smoke coming from under the hood, turned off the motor, opened the hood and observed flames. My local fire department responded to the scene, but I had already extinguished the fire. I notified chrysler and they subsequently dispatched an investigator to my home to conduct an evaluation. On january 3, 2018, the investigator met with me and photographed my damaged engine compartment. The investigator had earlier informed me that chrysler would not pay for the tow to a dealership where a proper evaluation could take place. The safety recall indicated that, for my model and year of truck, the water pump could fail and "may" cause a fire in the engine compartment. Today, january 19, 2018, I received a letter from fiat chrysler automobiles informing me that after their inspection of my vehicle, "the information at hand would not permit us to associate the fire with a manufacturing or assembly error..." their evaluation procedure was haphazard, at best, and handled in a very poor manner. I asked the evaluator about his professional background, and he was not an engineer, or a mechanic. He simply obtained photographs for his report. I do not understand how chrysler could make a reasoned decision in this matter without a proper evaluation by a trained engineer or mechanic. Thank you for your time and consideration. *bf

Filed Nov 10, 2017 · Engine, Transmission · 40,000 miles · NY

Bought truck new and at 40k mile mark water pump assemby failed while driving on highway at 75 MPH towing camper,almost crashed,lost steering & control, truck almost caught fire, was so hot, steeming & smoking , mechanic couldnt touch hood for 45 minutes. Stranded for a week before fixed-now at the 80k mile mark re-call came out for exact problem and now theres no fix available ? Rolling the dice with many lives ! Afraid to drive the vehicle. All my issues documented at chrysler care. I can not believe they are letting people drive this vehicle with no fix ....I need help as well as all who own this vehicle original accident happend 3/2016

Filed May 11, 2016 · Electrical, Engine · 64,900 miles · WV · fire · 1 injury

Tl* the contact owns a 2015 ram 3500. While driving at various speeds, smoke appeared under the hood and the engine warning light illuminated on the instrument panel. The contact pulled over, looked under the hood, and noticed that the engine compartment was on fire. The contact was able to extinguish the fire. The contact sustained minor burns that required medical attention. The vehicle was towed to the dealer where it was diagnosed that the motor failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,900. ..updated 06/08/16 *bf the consumer stated there was an issue with the radio, transmission, catalytic converter, electrical system and interior lighting. Updated 06/29/16.