I have a complaint that needs to be addressed. On Sept. 11 2025 I had a fire in the cab of my 2016 Ram 3500 truck while it was sitting in my drive way. It was not even running. The fire was not very big and it could have been repaired. So I called FCA and opened a case with them. They informed me that I needed to bring my truck into the closest dealership so that it could be inspected. So I then called and set up and appt for Sept. 12, 2025. I had my truck towed to the dealership and upon arrival my husband who took the truck was told to take it off the trailer. So they took it off the trailer. They informed me that a woman went to the truck, opened the door and stated “ well that’s a gonna be a total loss,” closed the door and had told them to move it to the fence line. She then stated that there was nothing that y’all could do for us and that it would cost me $350.00 to be diagnosed. At this time she already knew that I had an open case with FCA and that I was told to take it in. Upon walking to the truck when my husband opened the door and it had caught fire again. So he went and told some employees in the service dept and they ran out to the truck and disconnected the batteries. Then we were told that we needed to take it off the lot if we weren’t going to pay. So they reconnected the batteries and we put the truck back on the trailer and brought it home. The next day my truck was completely engulfed in flames along with my husbands welder which is used for our business. I called FCA back on Monday and spoke with my case manager/inspector and let them know about the two fires after the first and he stated he would be going to inspect the following day. He then asked if the truck was at the dealership and if the batteries had been disconnected by your employees. I stated no the truck is here at my home and the batteries were reconnected so that we could tow it out of the dealership since that’s what we were told to do. I have told the dealership and no response
2016 Ram 3500: fire, smoke or burning smell
6 of the 134 complaints about the 2016 Ram 3500 describe fire, smoke or burning smell.
- owner complaints
- 6
- of this car's complaints
- 4%
- recalls
- 1
Fire, smoke or burning smell by model year
What owners say
On Sept. 11, 2025 my truck parked in my drive way. It was parked there all night. When I opened the doors to get in smoke and flames started coming out. The center console was on fire. The next day on Sept. 12, 2025 while at the dealership to have the truck inspected it caught fire again further burning the center console, the passenger seat and the roof. The dealership told us there is nothing they could do so we had to have the truck towed back to my home. Sunday night on Sept. 14,2025, I heard a loud pop noise and when I walked outside the entire cab of the truck was engulfed in flames. We had to call the fire department and they had to come put the fire out. Each of the incidences started spontaneously when the truck was just sitting parked.
The Government Owned Vehicle (GOV) was traveling North on 31E in Nashville, when truck shuttered then truck passenger side wheel fell off. Tire/wheel pinned to truck and caught fire. Drive pulled truck off to side of roadway and called 911.
Vehicle caught fire shortly after initiating OEM remote start. video is available
The federal safety agency recall number: 17v‑562. The description provided in the notice reads: "a water pump failure resulting in an engine compartment fire can cause the vehicle to crash without prior warning increasing the risk of injury to motor vehicle occupants or persons outside the vehicle." I contacted the dealer where I purchased the vehicle, tate branch dodge in carlsbad, nm on 11/21/2017. They stated that nothing can be done, even after I asked if I just have to hope that the vehicle doesn't catch on fire, to which they said, "yes". Also, the vehicle has an occasional "lull" with the accelerator which leads to extreme loss of power when accelerating. This has almost caused several accidents with myself and my wife. I have an appointment on dec. 14th to have the problem looked at for the second time.
Involved in a front end, and driver side collision at a speed over 50mph, and the airbags didn't deploy. The vehicle also caught fire, there was a mini explosion. The vehicle had to be towed. I contacted chrysler, but they have not done anything, about this matter.
Service bulletins that may apply
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Speaker - none
- Verify "Z" part number availability
- Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies.
- Lamp - dome
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC)...
Related recalls
Electrical system: ignition: module
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
- Risk
- An engine that stalls without warning increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R52.
Recall number 15V592000 · Recall details
Questions about the 2016 Ram 3500 fire or smoke
Is fire, smoke or burning smell a common problem on the 2016 Ram 3500?
6 of 134 owner complaints about the 2016 Ram 3500 (4%) mention fire, smoke or burning smell. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2016 Ram 3500?
There is 1 recall and 70 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ram 3500
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