The contact owned a 2016 Ram 3500. The contact stated that while driving at 35 MPH, he crashed into another vehicle waiting at a stop light. The driver-side air bag did not deploy upon impact. The other driver was taken to the hospital; however, the driver's whereabouts are unknown. The contact also sustained whiplash which he was treated for days after the accident. A police report was filed. Due to the damage, the contact's vehicle was towed to an independent tow yard where it was deemed a total loss. The contact went to the dealer and notified them about the air bag failure; they then referred him to the manufacturer. The contact filed a claim with the manufacturer and an investigator was assigned to look into the failure. The investigation determined that since the contact did not depress the brake pedal prior to the accident, the air bags did not deploy. The vehicle was destroyed. The failure mileage was approximately 242,000.
2016 Ram 3500: airbags did not deploy in a crash
5 of the 134 complaints about the 2016 Ram 3500 describe airbags did not deploy in a crash.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 3
Airbags did not deploy in a crash by model year
- 20242
- 20221
- 20203
- 20192
- 20183
- 20172
- 20165
- 20144
- 20131
What owners say
Tl* the contact owned a 2016 ram 3500. While the contact was pulling into the parking lot at his job, he crashed into a concrete barrier due to foggy conditions. The barrier had no bright paint or reflectors and was not visible through the fog. The motor tore through the vehicle's frame. The air bags did not deploy. The contact suffered a bruised leg and a separated shoulder. The passenger sustained a headache and head pains. Medical attention was not received. A police report was filed. The contact's insurance company deemed the vehicle totaled. The vehicle was taken to five star jeep, ram, dodge, chrysler (3068 riverside dr, macon, ga 31210, (478) 287-1907), but was not diagnosed. The failure mileage was 99,125. *dt*jb *dt*jb *dt
I was traveling w/b on I-78 approximately 45 MPH(in a snow storm),and I was trying to pass a tractor -trailer.when I was about 150ft from his trailer, their tractor proceeded to jack-knife in front of me.he then came to rest along the jersey barrier wall(tractor facing east bound in west bound lanes and trailer facing north/south across interstate) , and I went into a skid and hit their front end at about 35mph. Upon impact I pushed him off the wall and spun him in a 100 degree rotation,so he was facing w/b off the shoulder and the trailer was partially in the right lane of the w/b lanes. I came to rest after impact about 200 feet away from impact area. None of my airbags deployed at all. I also had my trailer attached(gooseneck) w 8 motorcycles inside total weight(14k) adding inertia force and speed. When I looked at the damage to my truck and trailer,I was surprised the air bags didn't go off I could see the radius arm(suspension piece that holds the axle to the frame)on the drivers side was bent .the sleeve for my gooseneck trailer was bent roughly 3/4-1" ( the sleeve is 4" diameter tube and 1/4" thick).I did not see the damage of their vehicle but was told it had to be towed from the scene.this all took place at night 10:45pm roughly and it was unsafe to walk around due to it being on the interstate and snowing .I am glad this did not happen on dry pavement or I hit the center of the trailer, because this could have more severe. I am just very surprised again the airbags never deployed with the amount of force on impact between my truck and trailer hitting the other vehicles.
Ran into the rear end of 18 wheeler dead stopped in middle of road driving at a speed of 40 - 45 MPH . My airbags did not deploy yet the complete front end of truck was bashed in and probably totaled.
Involved in a front end, and driver side collision at a speed over 50mph, and the airbags didn't deploy. The vehicle also caught fire, there was a mini explosion. The vehicle had to be towed. I contacted chrysler, but they have not done anything, about this matter.
Service bulletins that may apply
Related recalls
Air bags: side/window: curtain: inflator
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
- Risk
- An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
- Remedy
- Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1‑800‑853‑1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Recall number 25V010000 · Recall details
Air bags: side/window: curtain: inflator
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
- Risk
- A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
- Remedy
- Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y55.
Recall number 21V632000 · Recall details
Air bags: side/window: curtain
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Risk
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Remedy
- Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T25.
Recall number 17V302000 · Recall details
Questions about the 2016 Ram 3500 no deployment
Is airbags did not deploy in a crash a common problem on the 2016 Ram 3500?
5 of 134 owner complaints about the 2016 Ram 3500 (4%) mention airbags did not deploy in a crash. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Ram 3500?
There are 3 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ram 3500
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