Abs light continuously cycles. Front left brake is very hot
2017 Ram 3500 brakes complaints
Page 3 of 8: complaints 41 to 70 of 196, newest first, as owners wrote them.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS alarm sounded for a moment, and for the entire duration of the drive, signaling that the brakes had failed. The traction control and cruise control failed to operate as intended. The failure occurred intermittently. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 69,000.
The contact owns a 2017 Ram 3500. The contact stated that while operating the vehicle, the ABS, traction control, and stability control warning lights remained illuminated. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC ); however, the parts needed to complete the recall were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 165,000.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and traction control warning light remained illuminated, with the cruise control feature was inoperable. The failure mileage was 92,000.
The contact owns a 2017 Ram 3500. The contact stated that the messages "Service ABS System" and "Service Traction Control System" were displayed, and other unknown warning lights were illuminated intermittently. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the failure recurred, and the brake pedal was pulsating. The contact stated that it felt like the ABS was engaging and disengaging unintendedly, causing the vehicle to be pulled to one side. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was determined that the HCU needed to be replaced. The local dealer and several unknown dealers were contacted for the recall repair, but informed the contact the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
I am filing this complaint regarding the unavailability of a critical safety component for my vehicle. Multiple dealers have informed me that the part is not available through the Mopar parts chain. However, the identical part is currently available for purchase by consumers through MoparGenuineParts.com (111 Bond Street, Westbury, NY 11590) at the following link: [XXX] ). One verified buyer even confirmed this discrepancy. As [XXX] wrote in his 5-star review dated 04/03/25: *"ABS PART – Fixed my problem just what I needed. Dealership said they could not get to because of part shortage??"* This highlights a troubling inconsistency: Mopar’s authorized dealer network is unable to supply parts that consumers can easily purchase online. It makes no sense that the official supply chain is cut off while direct-to-consumer sales remain active. The component in question is critical to the safe operation of the vehicle. If it fails at high speed, the driver could experience sudden loss of braking or steering control. Such a failure poses an imminent danger of severe accidents, rollovers, or fatalities, both to the vehicle occupants and to others on the roadway. My concern is twofold: (1) why Mopar dealers cannot access parts that clearly exist in Mopar’s system, and (2) how long-term safety is being compromised if consumers must resort to inconsistent third-party availability for essential components. This disconnect directly threatens public safety. I respectfully request the federal safety agency investigate why Mopar’s dealer network is unable to provide critical safety components, while consumers can obtain the exact same part online, and whether this practice constitutes a systemic safety hazard that warrants recall, investigation, or enforcement action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was previously illuminated. The vehicle was taken to Register Chevrolet, located at (14181 Cortez Blvd, Brooksville, FL 34613). While at the dealer for an oil change, the contact was informed that the ABS had failed and needed to be replaced. The ABS was replaced with an older model. The Chrysler dealer was contacted about the recall and informed the contact that the manufacturer was only providing one part at a time. The dealer was instructed to repair vehicles without the chassis cab attached first. The contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.
The truck has had the HCU not working for at least two years, with no success at repair due to part unavailable. Truck has low miles due to the brakes being a safety concern. Reached out to RAM customer care several times with the response being parts unavailable. January of 2025 a case number was issued !00Dj001qsDF.!5007y0tkhWy. We had been notified of the recall Jan 2025 and told parts would be available April 2025. Contacted 3 RAM service departments, and no parts are available.
The contact owns a 2017 RAM 3500. The contact received notification of the federal safety agency Campaign Number:Â 24V896000(Service Brake, Hydraulic); however the part to do the repair was not yet available. The contact stated that while driving 60 MPH, the message "Service Electronic Brake system" was displayed, and the ABS and traction control warning lights were illuminated. The contact stated that upon driving over a bumpy road surface, the brake pedal was depressed but stuttered, and the vehicle failed to respond as intended. The contact stated that while an independent mechanic was in the process of replacing the front driver's side brakes at the residence, the mechanic noticed that the front driver's side brake was grinded. The brake calipers were replaced and the brake line was bled, but the failure persisted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure milage was approximately 165,000. VIN tool confirms parts not available
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While test driving a 2017 RAM 3500 6.7L Cummins diesel at Cherry Hill Dodge Chrysler Jeep Ram in Cherry Hill, New Jersey, both the check engine light and the regen warning light came on simultaneously. I returned to the dealership, looked up the regen warning, then retrieved my BlueDriver OBD2 scanner from my own vehicle. I scanned the truck on-site and ran live data. The scan confirmed the diesel particulate filter (DPF) was 100% full, and the regeneration system was not functioning. Permanent fault code P242F was stored, and the exhaust backpressure reading was over 25 PSI at idle — indicating a severely blocked system. These faults were not disclosed by the dealership, and no inspection or documentation from a diesel technician was available. I later discovered the truck also has an open safety recall (Manufacturer Recall Number: C4B / the federal safety agency Recall Number: 24V‑896) for a potential failure of the Brake Hydraulic Control Unit (HCU). This recall involves the loss of ABS, Electronic Stability Control, and Traction Control, and the recall status is listed as incomplete with no remedy available as of the test date. I offered to purchase the truck for $35,000 out-the-door on the condition that the emissions system was repaired and certified. The salesperson spoke with the manager, then returned and told me the vehicle was no longer for sale. I then overheard the manager say they planned to wholesale the vehicle, likely without disclosing these active safety and emissions system failures. I am filing this report to ensure the vehicle is flagged for unresolved safety and emissions violations before it is sold or auctioned in its current condition. I have full diagnostic scan data, photographs, and written communication from the visit available upon request.
I am filing this complaint regarding an unresolved safety recall for the Hydraulic Control Unit (HCU) on my 2017 Dodge Ram 3500, VIN ending in [XXX] , under Recall Number C4B/the federal safety agency 24V‑896. We received the recall notification months ago and have been waiting ever since for further instructions or a remedy from FCA US LLC. After more than six months, we still have no resolution. Recently, the vehicle was towed to Patterson Dodge in Tyler, TX, where it was inspected by the dealership. They confirmed that there is currently no remedy available for the HCU issue and stated they have no idea when a fix will be provided. This is not just a matter of inconvenience — this is a critical safety concern. FCA's own recall notice clearly states: “The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” We purchased this truck specifically to tow our 5th wheel camper, which we now cannot safely operate due to the safety risk posed by this unresolved recall. Without proper braking and stability control systems, towing a heavy load would be incredibly dangerous, not only to us but to everyone else on the road. We understand that vehicle recalls can take time to resolve. However, it is extremely concerning that: FCA has offered no timeline or remedy after many months. The vehicle remains inoperable for its intended purpose due to the unresolved recall. We were never proactively contacted with updates and had to follow up on our own. The dealership confirmed the part is not only unavailable but with no estimated time of arrival. We respectfully request that the federal safety agency investigate whether FCA is meeting its obligations under the National Traffic and Motor Vehicle Safety Act to provide a timely and effective recall remedy. A known safety defect has been identified, but the remedy is indefinitely delayed, and the manufacturer is not offering alternative solutions (loaner vehicle, buyback, etc.) while we are left with a vehicle we cannot safely use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN
Unknown. Not for certain. Dash message says “see dealer. Electronic brake control unit malfunction” - to that effect. HCU/ABS recall needs addressing. No parts available currently.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while operating the vehicle, the message "ABS Failure" was displayed with an audible alarm activated. The vehicle was taken to the local dealer who replaced the ABS module; however, the failure reoccurred. The contact stated that the ABS module was replaced three times. The failure mileage was 44,000. VIN tool confirms parts not available.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the automatic braking system warning light illuminated approximately 3 times within 60 miles. The contact stated that the failure occurred while driving at various speeds, causing the cruise control to deactivate. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The ABS brake system control module HCU is failing vehicle is available for inspection I’m not sure if the brace are going to work or not the traction control is affected. Vehicle is not safe to drive long distance. The vehicle has not been reproduced for a dealer or independent service center. It has not been inspected by the manufacturer or the police or the insurance representative or any other Agency? I was driving along when I got the notice on my dashboard. My ABS module was malfunctioning and then it quit malfunctioningand then it started malfunctioning again, right now it is back-and-forth at random. A call to the local dealer service rep said that the parts not available and they do not know when it will be. My concern is it safe to drive or not?
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
2nd time truck has warning lights on related to ABS, electronic braking system with no parts available from manufacturer - HCU. Truck is set up to tow a gooseneck trailer. Loss of braking capacity has put me in hazardous situations as the problem is intermittent. Previous repair, where dealer stated my rotors were bad with fewer than 20k miles, was expensive and tech said it could be related to the electronic braking system failure causing rotors to malfunction. No remedy from manufacturer is unacceptable as I'm unable to use my vehicle and if I did, I could be in a situation causing a major accident with no brakes.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ram 3500. The contact stated that while driving 60 MPH, the ABS and traction control warning lights illuminated, and the Service ABS message was displayed on the instrument panel. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the traction control unit and the ABS needed to be replaced. The vehicle was not repaired. The contact stated that the dealer was contacted several times and was informed that parts were not available to repair the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the contact was informed that there was an issue with the vehicle that the manufacturer was working to resolve. The contact stated the failure was a recurrent failure for the past five years. The contact had previously filed a complaint for the failure. The failure mileage was 24,000. VIN tool confirms parts not available.
The contact owns a 2017 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The ABS system has deactivated along with traction control and all the lights are on the dash with a message that says service electronic brakes system. Stellantis claims that I am not included in the recall even though my model year and model match others being recalled and the part needed to complete the repair is the one that is being redesigned because the original one is faulty. Please help!
Break controller/traction control/cruise control all are not working an being a RV owner WE tow a 2014 Redwood 42 foot 5th wheel, 16000 max weight (our scaled is 14640 pounds). We do not feel that it is safe to tow our RV with the recall that affects towing. This is the 3rd recall/repair on this truck. Please advise us on the towing recommendation/safety on using our truck to tow our RV.
The contact owns a 2017 Ram 3500. The contact stated that while driving at various speeds, the ABS warning light was flashing on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed with a defective brake hydraulic control unit. The contact paid out of pocket for the repair of the vehicle. The contact later received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact submitted paperwork for a reimbursement to the manufacturer and was provided multiple case numbers for the claim. The vehicle was repaired. The failure mileage was approximately 17,000. VIN tool confirms parts not available.
I own a 2017 ram 3500 that has had ABS brake problem, been trying to fix for years they have no parts available. I don't understand how other people or getting trucks fixed but we seem to get put aside. I actually had two trucks with same problem had to trade the 2018 in with value loss for check engine light with ABS. I was give a case number but no dealers have contacted for repairs. Case 92030267.
Failure of anti-lock brake system module (abm). Failure of anti-lock brake system hydraulic control unit (hcu). Both have failed and have been replaced *twice* at dealership in under 40,000 miles. Warning light and audible warning indicated problem. Brake response dangerously inadequate. This problem is under the federal safety agency 24v‑896 / fca c4b. However this VIN apparently excluded and/or not recognized as included in recall by fca/the federal safety agency. This is in error and must be remediated.
The cruise control stop working and we received a service electronic braking system warning and the trailer brakes stopped working
Defective HCU. 2015 Ram 3500 single rear wheel 4 wheel drive with 40,000 miles. ABS light, ESC/Traction Control codes and dingers started in 2020 at 28,000 miles. DTC code indicates defective HCU. Several dealerships have been unable to address repairs due to updated parts unavailable from FCA. This vehicle with known defective braking system has been restricted to local errands for 4+ years for safety reasons while family camper remains stored.
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