2018 Ram 3500: backup camera failure

Filed Oct 16, 2024 · Driver assistance · 179,000 miles · PA

The contact owns a 2018 Ram 3500. The contact stated that while reversing, the rearview camera image was black. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 179,000. The VIN was not available.

Filed Jan 13, 2022 · Electrical · TX

UConnect 8.4 Screen Delamination - The integrated radio/communication/vehicle functions module screen is delaminating on a vast number of vehicles. The repair according to RAM dealerships is a complete replacement of the screen and the controller at a cost of nearly $2000 per vehicle. While initially most believe this to be a radio issue the systems are integrated to multiple functions of the vehicle including: front and rear cameras, front and rear parking sensors, ride height controls, HVAC controls, seating controls, and a number of other systems. It also includes access to a number of phone systems including emergency calling. Due to the integrated nature of this equipment a major recall should be conducted on affected systems and also a forced reimbursement to owners of vehicles that have had to pay out of pocket for repairs or diagnostics. In addition, the delamination seems to be causing a leaking substance to drip down into other controls such as the Exhaust Brake, Trailer Brake Controls, and other physical buttons. It is my belief this is becoming a safety issue as the delamination is causing phantom key presses on various systems including setting volume of audio at 100% randomly.

Filed Oct 23, 2021 · Electrical · CA

The uconnect 8.4 navigation screen is delaminating. This could become a safety issue if the screen continues to melt and drip glue on the traction control, trailer brake control, parking sensors, as well as can be distracting to the driver if the screen changes on its own. It can also cause the rear view camera to turn on and cause a motion picture to be displaying while the vehicle is in constant motion. The screen has been inspected by a third party and is in need of replacement which costs over $1000. The cause is a faulty part that is not made properly and causes it to prematurely separate from the lcd screen.

Filed Jul 28, 2021 · Electrical · MO

8.4 inch Uconnect infotainment screen is delaminating. The digitizer screen is separating from the LCD screen from an apparent manufacturer defect. This screen controls backup camera, secondary heating and cooling defrost function. This is a safety issue as the screen becomes non responsive or ghost touch inputs start to randomly change settings in the vehicle.

Filed Apr 1, 2019 · Visibility · FL

Early on (before I noticed a recurring problem), while shifting into reverse, the rear view camera did not display in the rear view mirror. After shifting to forward, the rear view camera displayed in the rear view mirror showing what was behind me during the drive. After that, (occasionally) while shifting into reverse, the rear view camera located in the rear view mirror does not display. After researching blown fuses and such (basic troubleshooting), I found I have to turn the truck ignition off and then back on to get the display to work. After researching the problem online and finding a recall numbered: the federal safety agency campaign number 18v398000, I believe the recall should be adjusted to reflect (at a minimum of date of date of manufacture of my vehicle) the 2018 ram 3500 and all other vehicles affected by this recall.