Pursuant to a manufacturer-issued safety recall (V06) on a steering assembly component, the manufacturer's remedy permanently damaged an otherwise functioning, adjustable steering component and created a financial barrier to basic vehicle maintenance. The component, post remedy, now would have to be replaced in order to allow adjustment to put the vehicle steering system into correct alignment. Driving a vehicle without proper front end alignment can cause premature tire wear contributing to tire failure and/or pulling to the right or left contributing to a possible accident condition. The manufacturer is refusing to pay for the replacement parts/repairs that, but for the recall remedy, would be necessary.
Ram 3500 pulling problems
16 of the 2,369 owner complaints about the Ram 3500 describe pulls to one side, most of them for the 2014 model year.
- owner complaints
- 16
- worst model year
- 2014
- typical mileage
- 24,000
By model year
- 20211
- 20202
- 20192
- 20173
- 20162
- 20151
- 20144
- 20071
Often reported together
Tire blowout 2Adaptive cruise 2ABS 2Steering noise 1Jerking 1
What owners say
The contact owns a 2017 Ram 3500. The contact stated that the messages "Service ABS System" and "Service Traction Control System" were displayed, and other unknown warning lights were illuminated intermittently. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the failure recurred, and the brake pedal was pulsating. The contact stated that it felt like the ABS was engaging and disengaging unintendedly, causing the vehicle to be pulled to one side. The contact was able to pull over to the side of the road. The vehicle was taken to an independent mechanic, where it was determined that the HCU needed to be replaced. The local dealer and several unknown dealers were contacted for the recall repair, but informed the contact the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
The contact owns a 2020 Ram 3500. The contact stated that while driving at an undisclosed speed, the front wheels became inoperable. The contact stated that the vehicle was pulling to one side. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the front wheel studs had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.
The rear driver’s side and rear center seat belts no longer latch. When sliding the belt into the recepticle it fails to “click” or connect. The belt pulls right back out. It does not work at all, it is reproducible every time. The dealer will charge a lot of money to say that they ran diagnostics to tell me what is obvious, so I have not brought it in yet. This is a serious safety risk since the law requires passengers to wear seat belts for safety reasons and this basic safety equipment fails. The vehicle is less than 4 years old and the rear belts have not been used all the time as there were not always passengers. Also, there is no damage to them. I would like it fixed asap and believe the equipment is faulty since two of the three rear belts have failed.
The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the vehicle was pulling to the left side. The ABS warning light was illuminated, causing the cruise control to be inoperable. Additionally, the front driver's and passenger's side tire treads were worn out quickly since having the recall repair performed under the federal safety agency Campaign Number: 19V021000 (Steering). The contact stated that the vehicle was unable to have an alignment performed due to the nut being welded per the recall remedy. The vehicle was taken to the dealer, where it was diagnosed that an alignment needed to be performed, but declined to replace the drag link assembly. The dealer confirmed that the vehicle had previously been repaired under the federal safety agency Campaign Number: 19V021000 (Steering); however, the contact stated that the dealer only welded the nut to the adjuster sleeve but did not replace the drag link assembly per the remedy. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 24,000.
After having almost my entire front end redone which would be the second time since July I continued to hearing a consistent popping when turning or when going over uneven surface, wandering and jolting all over the hwy and nobody could seem to figure out why. Well I was driving down the hwy today going about 65 my truck started to vibrate I could feel the popping under my foot and something detached itself and came up n hit my windshield. The wandering and jolting are now almost impossible to drive the truck I believe this has caused me many more other problems and has costed me excessive amounts of money. It should be fixed along with the many other issues it may have caused
In August 2021, my truck started pulling to the right and bouncing. I took to dealership where got vehicle. On September 1,2021 they rotated front tires to rear outer spots. The truck stopped pulling but still bounced. A week later went to Dr. appointment and when got back the tire that was on right front and moved to right rear outer spot had a knot in side wall as well as wire sticking out. There was only 17,479 miles on the truck at the time of rotation. I had that tire taken off and spare put on. Truck still bounced like bad tire still on rear of it. Then on October 20,2021 the other tire that was moved from left front to left rear outer tire split in the tread and blowing out. I contacted the dealership about the issues with the tires but they said it's the customer's responsibility to file warranty claims. In trying to find a dealer of Nexem tires, which I've not been able to in this area, I found a lot of complaints on these tires. Now it's going to cost me almost 2000.00 dollars to replace all 7 tires.
We have had the truck a year, it started as pulling to the right, we kept track of tire pressure and there had been no tire pressure differences. The passenger front tire wears unevenly. We have had 2 alignments, we replaced the tires due to severe wear damage and 2 weeks later the tire had significant wear damage again. The front end continues to pull to the right with correct tire pressure and correct alignment.
Tl* the contact owns a 2019 ram 3500. While driving 65 MPH, the steering wheel started to pull to the right without warning. The vehicle was taken to landmark dodge chrysler jeep ram (6850 mt zion blvd, morrow, ga 30260, (770) 968-4900) where it was diagnosed that an alignment was needed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 40.
Tl* the contact owns a 2015 ram 3500. While driving 45 MPH, the vehicle unintentionally pulled to the right and left. The contact also mentioned that there was a loud abnormal noise coming from the vehicle. The vehicle was taken to jerry damson chrysler dodge jeep ram (790 n brindlee mountain pkwy, arab, al 35016, (256) 586-6041) where unknown repairs had to be performed to the transmission and turbo charger. In addition, the hubs and bearings were replaced. The contact stated that the failures still occurred after the repairs. The manufacturer was not made aware of the failures. The failure mileage was 143,000.
Related recalls
Steering: steering control module
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy
- Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800‑853‑1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on beginning November 13, 2025.
Recall number 25V765000 · Recall details
Steering: steering control module
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
- Remedy
- Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Recall number 23V799000 · Recall details
Steering: linkages: drag: link: connection
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
- Risk
- A drag link separation can cause a loss of steering control, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V06.
Recall number 19V021000 · Recall details
Steering
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.
- Risk
- If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S58.
Recall number 16V559000 · Recall details
Steering
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
- Risk
- If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R46.
Recall number 15V541000 · Recall details
Questions about the Ram 3500 pulling
Which Ram 3500 years have pulls to one side problems?
The model years with the most reports are 2014 (4 complaints), 2017 (3 complaints) and 2016 (2 complaints).
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