2022 Ram 5500: check engine light

Filed Nov 2, 2024 · Transmission · ID

Dealership confirmed K1 and K2 snap ring failure on a 22 Dodge Ram under warranty with 15933 miles. Transmission was manufactured in August of the truck build. On [XXX] while driving my 22 Ram 5500 the truck lost all forward gears while coming down the mountain with a loaded truck camper and pulling a trailer with an ATV. Truck was below GVWR. This truck had 15933 miles and 24 months old. All servicing intervals were met and serviced at a certified Dodge dealership. The truck was traveling at 25 MPH down hill in steep terrain on a dirt road. The exhaust brake and tow haul mode was selected and operational. The vehicle shuddered and made a thump and had an associated check engine light with an Adaptive Cruise Control caution indication. The vehicle started to rapidly speed up downhill and I gently applied the brakes to regain control. I coasted approximately 2 miles to find a safe pull off point in the mountains with no forward gears. After the vehicle was safely stopped I was able to confirm the malfunction with no forward gears and reverse only. I was fortunate to be able to flag a ride after hiking out to the [XXX] to get my wife and I out of the National Forest and get cellular service. The nearest service provider was the Ram dealership in Lewiston Idaho. I made arrangements and the Truck was delivered the next day by a semi tow vehicle. We incurred a two night stay at the Hampton Inn to get repairs lined up and arrange travel home. After multiple conversations with the dealership and a trip down there to discuss the issue with the dealership they finally diagnosed and fixed the problem after 33 days sitting on the lot. The truck was delivered back to me on 9 October. The diagnosis of the K1 and K2 snap ring poses a serious safety issue for owners and operators of this vehicle. This malfunction caused some significant financial burden as well due to the truck being inoperative and away 140 miles from home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

Filed Oct 17, 2024 · Transmission · 105,000 miles · FL

The contact owns a 2022 Ram 5500. The contact stated while driving at approximately 40 MPH, the vehicle was losing forward momentum. The contact stated that the check engine warning light was illuminated. The contact depressed the accelerator pedal and the engine was revving but the vehicle was not gaining any forward momentum. The contact pulled the vehicle over and turned the vehicle off and on, however, when the contact had shifted the vehicle into drive (D) the vehicle was not moving. The contact determined that he only had reverse (R) gear functioning. The contact had checked online and read that he would be able to manually shift to 5th gear. The contact was able to return to his workplace and had the vehicle towed to a local dealer. The vehicle was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to the federal safety agency Action Number: PE24009 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

Filed Aug 22, 2023 · Transmission · 1,973 miles · SD

The contact owns a 2022 Ram 5500. The contact stated while driving 50 MPH, the vehicle lost motive power, with the 4-WD unavailable message displayed. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 1,973.

Filed Aug 10, 2023 · Transmission · MI

I drive a RAM 5500, 20' Jerrdan Flatbed Tow truck. We had just purchased this truck about a week and a half prior to the transmission failure. We had 2500 miles on it, and were towing two vehicles behind. We pulled off of the highway, and then felt an extremely hard clunk underneath the truck to which the rear tires locked up, and stopped us in the middle of the road. Once we were stopped, the truck began to clunk louder so hard it would shake the entire truck. Then a CEL appeared, for PO731 and P0734, the truck in drive would only rev and not move. Reverse did work however. But we could not reverse anywhere as we were in the middle of the highway. We had to get a tow truck which took 4 hours because nobody wanted to tow us due to the situation. We almost got hit so many times, it was so dangerous and scary for me and my passenger, as we thought we were going to crash when the rear wheels locked up. This issue needs to be taken much more seriously and looked into becoming a recall. Somebody on the highway could get KILLED!

Filed Jul 29, 2023 · Transmission · VA

Were were driving in stop and go traffic outside Durham, NC on I 147/885. After being stopped for a few seconds I depressed the accelerator to move forward. There was a bang and I thought some one had hit me from behind. Then I noticed the engine light on the dash and the truck would not move forward. I was able to get the shifter in park. All temps and pressures on the dash were normal including the transmission. There was no fluid leaking from under the truck. We were in lane three of the highway and cars, trucks, and tractor trailers were passing us on the shoulder and the left lane. I tried using the in vehicle SOS button but the guy on the other end only referred me to call a different number. That number I sat on the line for over 20min while sitting in traffic unable to move with vehicles passing me on the left and right. finally a deputy showed up and was able to control the traffic. 3 hours later it was finally towed to Hendrick Dodge in Cary, NC. Currently waiting on it to be evaluated by the dealer.

Filed Jun 30, 2023 · Transmission · CA

Driving on the freeway with no warning got an engine light, ABS light, 4 Wheel drive light and transmission failed. It will not go into drive only reverse

Filed Feb 15, 2023 · Transmission · 1,500 miles · NC

The contact owns a 2022 Ram 5500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and the contact was unable to shift gear. The check engine warning light was illuminated. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while driving at an undisclosed speed on the highway, the vehicle lost motive power and stalled. The vehicle failed to restart. The vehicle was then towed to Greensboro Chrysler Dodge Jeep Ram (3710 W Wendover Ave, Greensboro, NC 27407) where it was diagnosed that the transmission failed and needed to be rebuilt. The contact was made aware that the parts were on back order. The vehicle remained at the dealer awaiting parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 1,500.